Emerging Retail Loss Prevention Technologies ECR Community - PowerPoint PPT Presentation

Emerging Retail Loss Prevention Technologies ECR Community Shrinkage and On-shelf Availability Group Dusseldorf Meeting 31 st May – 1 st June 2017

US Retail Benchmarking Surveys • Short highly focussed benchmarks • Excellent representation of large US retailing • About 40-50 per cent of US retailing - by market share

US Retail Benchmarking Surveys: Future Topics

Categorising Technologies • Established: Used extensively across the industry; numerous studies/case studies openly available • Emerging: Good level of awareness, some companies now trialling and/or using; evidence of impact/case studies becoming more openly available. • Future: Relatively few aware of it; barely moved beyond lab/testing phase; little published evidence on likely impact.

Examples of Technology Categories Future Emerging Established Market Awareness Robotics Drones EAS, CCTV, RFID Market Penetration Robotics, Drones RFID EAS, CCTV Efficacy Evidence Robotics, Drones RFID EAS, CCTV

Developing Use Cases for Technologies

Developing Use Cases for Technologies: Example

Emerging Technologies Included in Survey Technology Description Feature Recognition The ability to recognize and assign a unique ID to individuals within a store environment. Smart Shelves The ability to detect product movement from shelves based on defined criteria. Biometrics The use of unique physical characteristics such as fingerprints or retinal scans to identify employees and grant access against defined roles/rules POS Product Activation The ability to require an activation protocol at POS in order that a product will function properly. Body-mounted Cameras Cameras worn by store and security staff, with or without audio. Non-scan POS Detection The ability to identify transactions where merchandise passes through the checkout process without being properly scanned/identified. GPS Product Tracking The ability to track the movement and location of specific products. Exception-based Video Alerts Automatic video-based alerts generated by agreed rules/events such as the opening of a door or the removal of a product. RFID The ability to provide a unique identifier to a specific product.

Emerging Technologies Report

Results: Perceived Potential

Results: Making Use of Technologies

Results: Primary Use Case

Results: Assessment of LP Technology Industry

For Free Copy of Report • Professor Adrian Beck : beckbrc@gmail.com • Walter Palmer : wpalmer@PCGsolutions.com • Colin Peacock: colinmpeacock@ecr-shrink-group.com