Efficient education system of scientific methods including TRIZ for improving the development process - Trial of an education in close contact with the engineer’s needs - September 6, 2013 Kazuhiro Fujikawa, Takashi Ogata ECM Promotion Department Monozukuri Solution Division Olympus Corporation
2 Presentation of Today 1. About Olympus 2. Promotion of scientific methods in Olympus 3. Listening to engineer’s needs 4. Activities focus on time 5. Education system to meet the needs of the engineer 6. Contents of Solution 7. Result 8. Summary 2 2013/8/13 No data copy / No data transfer permitted
3 1. About Olympus Established : October 12, 1919 Head office : Shinjuku-ku, Tokyo, Japan Capital : ¥73,332 million (As of March 31, 2013) Consolidated net sales : ¥743,851 million (Fiscal Year Ended March 2013) Consolidated headcount : 32,937 (As of March 31, 2013) Aomori Medical Medical Biological Confocal Laser systems systems Scanning Microscope 「FLUOVIEW FV1200」 Fukushima Life Science Nagano Life Science Capsule Endoscope & Industrial systems & Industrial systems Tokyo Next-generation gastrointestinal Imaging Imaging endoscopy system systems EVIS LUCERA ELITE systems OM-D PEN EPL6 3 2013/8/13 No data copy / No data transfer permitted
4 2. Promotion of scientific methods in Olympus (1) Providing a solution, depending Providing a solution, depending on the purpose and period of the theme on the purpose and period of the theme 2012 ~ 2010 2009 Solution for Fuzzy Frontend QFD QFD TM QFD TM QFD Short time Setting Theme Short time Functionality Limited purpose assessment Fast Cause Analysis Problem setting type Long time Parameter design Long time Original QFD TRIZ Making Strong Patent TRIZ TRIZ TRIZ Short time Only Creation of Idea Cost Reduction One loop TRIZ ※ One method to use in some cases Evaluation & Experiment TM Long time Some loops or PAT TRIZ TM Risk Prevention Typical Use of Providing optimal solutions Using various types of methods according to the problem to the problem Methods 90 min Basic Training, applied to the theme 4 4 2013/8/13 2013/8/13 No data copy / No data transfer permitted No data copy / No data transfer permitted
5 2. Promotion of scientific methods in Olympus ( 2 ) Trends of Trainees and Themes Trends of Trainees and Themes 3.0 300 Deployment of 3 methods Introduction of Before Number of Trainees 3 methods Number of Themes introduction Year:2010 =1 of 3 methods 2.0 200 Number of Trainees 1.0 100 Number of Themes 0.0 0 1996 ~ 2008 2009 2010 2011 2012 2013 QFD and TRIZ QFD and TRIZ TM Group seminar & TM Group seminar & Training for R&D QFD Training for R&D QFD QFD,TM,TRIZ 90 min Basic Training consultation QFD,TM,TRIZ 90 min Basic Training consultation Support of the theme Support of the theme Solution support Solution support TM: Taguchi Method 5 2013/8/13 No data copy / No data transfer permitted
3. Scoop out to engineer’s needs 6 Engineers are sensitive to time ! ! Engineers are sensitive to time ◆ No time for training by the time savings of the development work ◆ I want to know quickly the effect of new tools. ◆ Methods such as QFD were not useful even though they were time-consuming. My purpose is not the use of methods, but the efficiency of development ◆ Experienced engineers want to know the directly linked methods to problem solving. And they want to know the best approach to each scene in particular Long time to train and to apply methods is NG ! 6 2013/8/13 No data copy / No data transfer permitted
4. Activities focus on time 7 Encourage ncourage experiences before becoming to dislike methods experiences before becoming to dislike methods E ・ Expand utilization Proficiency of the methods ・ Manager’s admits How fast to reach the Repeat an How fast to reach the important Recognition Level of Importance Recognition Level of Importance theme Recognition Level of the importance Recognition Level of the importance in the scientific approach in the scientific approach Trial in a Solution Acquisition familiar training of theme minimum Grasp Knowledge Overview 90 min x N 90 min Consultation Basic training 60 min Briefing session Time 7 2013/8/13 No data copy / No data transfer permitted
5. Education system to meet the engineer’s needs 8 By focusing on time, creating the system for various engineer’ ’s requests s requests By focusing on time, creating the system for various engineer ◆Minimum knowledge Minimum knowledge in in minimum time minimum time ⇒ 90 min “Basic training“ (QFD/TRIZ/TM) ◆ Supporting the use of the Supporting the use of the methods in the theme methods in the theme ⇒Applying their own knowledge to the theme, and increasing the "problem-solving drawer" ◆ Providing exercises courses to young engineers Providing exercises courses to young engineers ⇒ "Exercise Course" provides an experience of the development flow in the actual subject. (2 days: Half of the conventional lesson) ◆ Provides an opportunity to make a solution to Provides an opportunity to make a solution to the experienced engineers the experienced engineers ⇒ 90 Minutes of 7 Solution courses 8 2013/8/13 No data copy / No data transfer permitted
9 6. Contents of Solution ( 1 ) Aim of providing 7 solutions Using various methods naturally naturally while deploying 7 solutions while deploying 7 solutions Using various methods Engineers should have many “Drawers” for the Forcing to use the solution of problem. method is not our purpose! 》 QC7? QFD Statistical methods ? TRIZ TM Mr. B relies on his knowledge Mr. A knows the Many “Drawers” and experience of the past scientific method for the purpose Learning by practice in close contact NG with the theme Evangelist of the method is not required. Get a new Support engineers at Support engineers at Training solutions and “Drawer” ! the seams of theme the seams of theme 90 minutes Basic course 9 2013/8/13 No data copy / No data transfer permitted
6. Contents of Solution ( 2 ) Scope of application 10 Introducing solutions for experienced engineers Introducing solutions for experienced engineers Technology Preparation Technology Preparation Core Method Search Product Design Production Search Product Design Production Development for production Development for production Fuzzy Frontend QFD TRIZ Fish bone chart QFD Setting Theme Fish bone chart TRIZ TM Fast Cause Analysis Making Strong Patent QFD TRIZ TRIZ TM Cost Reduction TRIZ TM DOE Evaluation & Experiment QFD Risk Prevention TRIZ TM ※ TRIZ includes Functional approach and Root cause analysis 10 2013/8/13 No data copy / No data transfer permitted
7. Results( 1 ) Education contents 11 Expansion of educational materials for each purpose and Expansion of educational materials for each purpose and in- -house cases linked to the 7 solutions house cases linked to the 7 solutions in 2 Days course of Basic training 7 Solution courses ( QFD/TRIZ/TM) lectures and exercises + Sharing the Case Studies on Case studies for Each the Company Data base Solution Contents include Purpose, Method, Result and Effect on one page 11 2013/8/13 No data copy / No data transfer permitted
12 7. Result ( 2 ) Merit of 90 min 90 minutes class is hard for the the teacher teacher, b , but there is also a benefit ut there is also a benefit 90 minutes class is hard for 【 Effect of the basic course and the solution course 】 ・ Teachers seriously consider what they want to transmit first. And their skills get polished. They added a twist to the program. ・ Plan a flexible training to suit the convenience of developers. ・ Plan easily a remote training using the TV conference system. Training held simultaneously in Tokyo and Nagano Training held simultaneously in Tokyo and Nagano TRIZ TRIZ Basic Basic Course Course T O KYO NAGANO 12 2013/8/13 No data copy / No data transfer permitted
13 7. Result ( 3 ) Devised Points of the exercise Exercise from setting theme to solving problem by QFD and TRIZ Exercise from setting theme to solving problem by QFD and TRIZ Previous model: Cleaner Current Model: Flashlight with Manual generator 《 Devised Points 》 《 Devised Points 》 ・ Exercise in real product planning ・ Exercise in real product planning ・ Contents including mechanical, electrical and optical Scene of exercises ・ Contents including mechanical, electrical and optical systems that OLYMPUS engineers are interested in systems that OLYMPUS engineers are interested in ・ Fun new products launch a competition by the training ・ Fun new products launch a competition by the training team at the end team at the end 13 2013/8/13 No data copy / No data transfer permitted
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