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EEI Occupational Safety & Health Committee Conference Violence, - PowerPoint PPT Presentation

EEI Occupational Safety & Health Committee Conference Violence, Firearms and Body Armor September 28, 2010 1 Agenda Welcome and Introduction Credibility and Experience Customized Curriculum Scenario Based Validation


  1. EEI Occupational Safety & Health Committee Conference Violence, Firearms and Body Armor September 28, 2010 1

  2. Agenda • Welcome and Introduction • Credibility and Experience • Customized Curriculum  Scenario Based Validation  Recap & Questions 2

  3. Welcome & Introduction 3

  4. Welcome & Introduction  ARMADA Ltd.  Work in partnership with organizations to protect your people, assets, infrastructure and reputation.  Consulting, Training, Protection, Investigations  Reality Check  Vehicle Safety Policies, Procedures, Training & Protocols?  Power Disconnect Polices, Procedures, Training?  Workplace Violence Policies, Procedures & Training?  Personnel Safety (Meter Readers, Specialists, Customer Service Reps.)?  Law Enforcement, Military, and Other Professions  Provided “Job / Mission Specific” Training 4

  5. Credibility & Experience 5

  6. Credibility & Experience  Experience with Utility Companies, Including Electric  Contact to Customize “Job Specific” Protocols & Training  Complete Interviews with senior leadership, supervisors and employees  Participate in “Ride -Alongs ”  Upper, Mid and Lower Income Neighborhoods (businesses)  Deploy Pilot Materials & Training  Reinforces the Basics, Defines Expectations, Provides Continuity 6

  7. Customized Curriculum 7

  8. Course Curriculum  Preparation / Planning - Situational Awareness & Safety  Powers of Observation / Memory skills  Mind Setting  Totality of Circumstances / OODA  Weapons  Danger Signs & Taking a Good Position  Conflict Avoidance – Communication & Listening  Being a Good Witness  Interacting with Law Enforcement  Practical Exercise - Scenario Based Training 8

  9. Preparation/Planning - Situational Awareness  Intelligence  Mobile Terminal Units, Team Briefings, “Incident Hot - Wash”  “Dogs” Vs. Other Intelligence as “pass - on” information  Proper Equipment  Equipment Checks  Wearing it vs. Carrying it  Cell Phones & Radios  Planning  Work from the cul de sac toward the beginning of the street  Work from the back of the apartment complex toward the front  Plan routes according to danger level (if possible) 9

  10. Powers of Observation/Memory skills  Describe Carl  Age  Height  Weight  Right / Left handed  Clothing  Hair  Scars  Skin color  A significant element of the curriculum consisted of improving students powers of observation an memory skills 10

  11. Mind-Setting  MIND-SETTING:  Rehearsing and visualizing actions in your mind  Planning your responses and actions  Draw from real life experiences and real life crimes  Newspapers, TV, Movies…  Analyze the mistakes someone else made, or that we made, and learn from them  Identify how we would respond if put in a similar situation  Build MUSCLE MEMORY and SURVIVAL RULES 11

  12. Mind Setting 101 12

  13. Mind Setting: The Motivation  Daily examples: boss’s critique, significant other, etc  All this mental preparation is motivated by one thing... What is it?  FEAR!  Boss  Significant Other  Yet we don’t mind -set against our biggest fear; Fear of injury, or life threatening violence 13

  14. Totality of Circumstances  For Mind-Setting to be effective you must consider the details  AKA: The entire situation and/or everything around you:  Time of day  Who you are with  How well you know the area (dead end streets, etc.)  Do you have a cell phone? Where is it?  Clothing (tool belt, work boots, gloves, etc.)  Weather  Use your gut feeling  Your body, hand positioning, gear and equipment 14

  15. The OODA Loop (Boyd)  Decision making is a series of observe-orient-decide-act cycles  You must complete the cycle quickly; quicker than “the other person”  Offenders come prepared – Method of Operation (MO).  Offenders have practiced their tactics in real world situations Observe Orient Act Decide 15

  16. Weapons 16

  17. Weapons  Dress-Up & Practice  21 foot rule  “Quick draw”  Disarming  Proper carrying of equipment 17

  18. Danger Signs & Taking a Good Position Mind Set Skills Preparation 18

  19. Safety Vs. Survival  Survival:  How to get out of a violent encounter. The actual physical technique.  Safety:  How you Talk  How you Walk  How you Behave to deny an aggressive person the opportunity to force you into “Survival” situation 19

  20. Safety vs. Survival  Which person is more likely to be forced into a “survival” situation?

  21. Course Curriculum  Deadly Mistakes  THINKING  WAITING  OVERPOWERING  Deadly Dozen  Twelve items that contribute to success or failure  Behavior Warning Signs  Bladed Body, Crossing Arms, Concealed Hands  A Good Position  Preparation/Planning, Safe Zone, Posture 21

  22. Conflict Avoidance: Communication & Listening 22

  23. Being a Good Witness  Witness  Type  Location  Date / Time  Name and/or description of aggressor(s)  Witness(s)  Summary of Incident  Law Enforcement  Notification for you or others  Obey Commands  Company Notifications 23

  24. Scenario Training 24

  25. Course Curriculum  Practical Exercise - Scenario Based Training  Realistic Scenarios that incorporate training elements  Preparation / Planning - Situational Awareness & Safety  Powers of Observation / Memory skills  Mind Setting  Totality of Circumstances / OODA  Weapons  Danger Signs & Taking a Good Position  Conflict Avoidance – Communication & Listening  Being a Good Witness  Interacting with Law Enforcement 25

  26. Recap & Questions 26

  27. Recap  Typical Company Safety Programs  Vehicle Safety  Power Disconnect Safety  Workplace Violence Prevention  Overlooked  Job Specific  Personnel Safety (Meter Readers, Specialists, Customer Service Reps.) 27

  28. Questions / Discussion 23 Clairedan Dr. Powell, OH 43065 Main (614) 431-9700 Fax (614) 431-9706 www.armadausa.com info@armadausa.com Tom Foos – President Jeff Podracky, Chief Operating Officer 28

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