Early Considerations for Program Administrators National Resource - PowerPoint PPT Presentation

Early Considerations for Program Administrators National Resource Center for Participant-Directed Services Presented by Casey Sanders

Early Considerations State Laws and Regulations 1. Advisory Boards 2. Outreach and Social Marketing 3. Provider Resistance 4. 2

Review State Laws and Regulations  Research potential limitations or areas of conflict with your existing state laws and regulations  Status of employees  Workers compensation  State income  Department of Labor regulations  Nurse Practice Act  Status of Employment regulations 3

Create a Partnership 4

Review State Laws and Regulations (continued)  Identify your funding source and understand existing limitations and regulations  Assess existing participant-directed programs Don’t think in terms Think in terms of of what you can’t do new opportunities 5

Creating an Advisory Board Participants Design and Implementation Development Participants Evaluation Management Participants 6

Advisory Group Members  Program manager  Representation from program stakeholders  Participant-directed counselors  Financial Management Services (FMS) staff  Funder representative  Participants  Individuals who will be using the program  Participant representatives  Traditional agency providers as necessary 7

Advisory Groups (continued)  Group size Design and Implementation Development  Input throughout entire program cycle  Plan to sustain and eventually replace group Evaluation Management members 8

Things to Consider  Are you going to use an existing advisory group or create a new one?  Will the group be formal or informal?  What is the location for these meetings?  How often will you meet?  Will you offer a stipend to members?  Will members be able to participate by phone or internet?  What are the grounds rules? 9

Outreach and Social Marketing  Educate and inform your community  Gain buy-in and understanding  Keep misinformation from breeding  Promote and sustain participant direction  Customize your message for the specific audience  Cash & Counseling research results  Communications Toolkit  Staff training 10

Social Marketing Considerations: Informing Eligible Participants  How will you inform potential participants?  What is your eligibility pool?  How will it be presented to participants?  Who will present it?  What will your program message look like?  What types of conflicts will come up? 11

Marketing Materials  Brochures  Website  Program Logo 12

Addressing Provider Resistance  Important Messages:  Participant direction and the traditional system are compatible  The aging population is growing and there is a need for an expanded labor force  There is a role for providers as a support entity in participant direction  Some self-directing participants will still use their budget to purchase agency services  Provider Resistance Toolkit 13

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