dtac non-deal roadshow 23 – 24 November 2017 Investor Relations E: ir@dtac.co.th T: +662 202 8882
dtac: a leading mobile operator in Thailand subscribers post/prepaid subscribers financial performance 23.1m service revenue ex. IC (in THB bn) 19% 24% subscribers (Q317) EBITDA margin 70 Q3-16 Q3-17 68 66 prepaid postpaid 65 65 network coverage 4G/smartphone penetration 37% 72% 34% 68% 34% 94% pop coverage 32% 32% 31% 17% 58k 3G and 4G sites (Q317) Q316 Q317 2013 2014 2015 2016 LTM % smartphone penetration % 4G users 2
key focus areas to strengthen market position ‘Flip It’ brand platform postpaid growth and prepaid stabilization network and spectrum investments to secure data position efficient operations through digitization of customer interactions 3
‘Flip It’ brand platform postpaid prepaid Internet (THB) 2Mbps 8Mbps 20Mbps Monthly fee Off-net call speed On-net call (THB) (mins) 1 day 29 39 49 (4G/3G) 7 days 119 169 249 Unlimited 499 (1 Mbps) pay per use 30 days 449 649 Unlimited 699 (6 Mbps) Unlimited on-net call 24hrs Unlimited Unlimited 24hrs 899 300 (6 Mbps) max 60 mins Unlimited Go No Limit packages 1,299 500 per call, with (10 Mbps) THB1.50 per • worry-free usage: unlimited data with no additional min Unlimited 1,499 1,000 speed reduction (10 Mbps) • free calls on-net 24 hours Unlimited Unlimited 1,999 24hrs (max speed) 4
double digit growth in postpaid Postpaid revenues (THB bn) Postpaid customers lifetime value Key focus areas Customer lifetime ARPU/sub per value (THB) • Network perception month (THB) +12% • Value for money • Device ~3x ~9x • Pre to post migration • Channel expansion 2012 2013 2014 2015 2016 2017 2018 2019 2020 Prepaid Postpaid Prepaid Postpaid 5
secure additional spectrum to accommodate data growth 2300MHz 60 1 x 60MHz • 2300MHz deal with TOT to be concluded in Q417 2100MHz 30 2 x 15MHz • ongoing densification of 2100MHz network 1800MHz 50 2 x 25MHz • auctions for concession spectrums to 850MHz 20 2 x 10MHz be arranged in 2018 – 2 x 45MHz of 1800MHz – 2 x 5MHz of 850MHz partnership with TOT, end in 2025 license from NBTC, end in 2027 concession from CAT, end in 2018, excluding unused 2 x 20MHz of 1800MHz 6
opex reductions through lower regulatory costs and digitization of the core dtac’s OPEX (THB bn) Focus areas Areas we will not focus on Regulatory cost Digitization of core Happy Brand Others Regulatory fees Unprofitable services ATL/mkting activities & budgets Network/IT new operating for small initiatives models Ownership of fixed broadband Simplified business model 2015 2016 2017 2018 2019 2020 7
digital transformation to enhance operational efficiency and disrupt market dtac ONE retailer app dtac app Line Mobile • all-in-one , user-friendly app that • digital platform that allows fully online • fully digital mobile service enables customer to easily enquire sales & service transactions via app • collaboration with Line Thailand, personal info, make payment, • simplified journey with market leading the leading social network in redeem rewards, etc. and easy-to-use functionalities Thailand • enhanced UX / UI aim at delivering • real-time data capturing – minimize • lower cost to provide services via optimized customer journey in all fraud & error online channel only usage areas. • commercial launch in Sep-17 1.8 1.3 mil mil < 7% ~ 46% Dec 2016 Sep 2017 Dec 2016 Sep 2017 no. of dtac app users retailer adoption 8
Q317 highlights 23.1 m total subscribers 96.8% of sub base registered under DTN 71.8% smartphone penetration 47.1% penetration of 4G-enabled devices THB 11.1 b data revenues 69.9% of service revenues ex. IC THB 7.7 b EBITDA 41.2% EBITDA margin THB 3.5 b CAPEX 18.8% to total revenues THB 4.2 b operating cash flow (EBITDA – CAPEX) 9
2017 outlook unchanged THB17 – 20 same level as at least same level as previous year billion previous year service revenues EBITDA capex ex. IC 10
appendices
subscribers ARPU service revenues ex. IC million subs THB/sub/month QoQ YoY THB billion QoQ YoY w/ IC +0.5% +4.3% -2.7% -1.5% w/o IC +0.5% +5.9% 16.4 16.0 16.2 16.2 16.0 16.0 25.0 24.8 24.5 24.3 23.6 23.1 242 244 234 235 233 1.4 1.5 1.5 227 1.5 1.5 1.3 8.7 9.3 9.5 10.4 11.1 11.1 20.0 20.3 19.5 19.1 18.2 17.6 230 231 218 220 221 211 5.8 5.5 5.0 4.3 5.2 5.4 5.5 3.8 3.5 4.6 4.8 5.0 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 postpaid prepaid voice data others ARPU incl. IC ARPU ex. IC data usage % smartphone handset margin GB/sub/month THB billion QoQ YoY QoQ YoY +17.1% +92.6% -16.1% -1.1% 70.2% 70.3% 71.8% 6.3 67.5% 67.8% 5.4 65.0% 4.4 3.9 3.3 2.8 -629 -622 -742 -835 -889 -958 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317
EBITDA (before other item) % SG&A expenses operating cash flow THB billion THB billion % to total revenues QoQ YoY -2.9% +7.2% 8.0 10.3% 7.7 8.0 10.2% 7.7 10.0% 9.9% 7.2 9.9% 7.2 9.7% 6.9 6.8 6.6 6.9 6.8 6.6 3.5 4.1 9.7% 4.5 8.6% 4.3 5.4 8.3% 6.0 6.9% 4.2 3.9 6.3% 2.4 2.3 1.9 5.3% 0.8 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 operating CF (ebitda-capex) capex S&M gen admin ## EBITDA margin % cost of services key financial ratios % to service revenues ex. IC 50.1% 49.3% 3.9 45.4% 44.7% 3.2 16.1% 3.2 43.6% 3.1 42.9% 15.8% 3.0 15.6% 15.3% 2.5 13.6% 13.3% 41.2% 41.0% 37.0% 34.9% 10.6% 33.4% 9.9% 9.8% 9.7% 31.5% 9.6% 9.3% 1.1 1.1 1.1 1.1 0.9 0.8 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 Q216 Q316 Q416 Q117 Q217 Q317 net debt:equity* net debt:ebitda EBITDA margin EBITDA margin ex handset regulatory costs network opex
disclaimer Certain forward looking statements may be made in the course of the presentation. These forward-looking statements generally can be identified by use of statements that include words or phrases such as dtac or its management “believes”, “expects”, “anticipates”, “intends”, “plans”, “foresees”, or other words or phrases of similar import. Similarly, statements that describe dtac’s objectives, plans or goals also are forward-looking statements. All such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. The forward-looking statements contained in the slides are not and should not be constructed as representations of the future performance of dtac and that such statements are an expression of the Company’s reviews based on its current view and certain assumptions including, but not limited to, prevailing economic and market conditions and currently available information. Investor Relations E: ir@dtac.co.th T: +662 202 8882
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