SIDE: 1 4. JULI 2018 HK PRÆSENTATION Denmark Digitisation-ready legislation
DIGITAL DENMARK: DANES LOVE THE INTERNET! SIDE: 2 4. JULI 2018 HK PRÆSENTATION Bank branches 1990-2015 Denmark tops the DESI-ranking second time in a row: An example: 95% use the internet weekly, less than 4% never use it 92% use online banking
DIGITISATION IS NOTHING NEW… SIDE: 3 4. JULI 2018 HK PRÆSENTATION 2005 1968 EAN: All billing to/from the CPR: National identity numbers public sector is digitised are introduced and used throughout the public sector 1970 2010 Tax collection at source introduced NemID: Nationwide key card used in both public and private sector in the public sector, banks etc. 1983 2014 The Dankort: One nationwide bank All communication to citizens card regardless of bank. Often is digitised through E-Boks incorporated into credit cards. (introduced in 2001) …AND IT’S TOP-DOWN! 2003 NemKonto: All payments to citizens via bank transfers
HOW IS THIS EVEN POSSIBLE? SIDE: 4 4. JULI 2018 HK PRÆSENTATION We trust that No experience with A society with an extraordinary authoritarianism degree of mutual trust digitisation will be for the good of all Centralized power structure Very little corruption, nepotism and abuse of power
7 PRINCIPLES FOR DIGITISATION-READY LEGISLATION SIDE: 5 4. JULI 2018 HK PRÆSENTATION Simple and distinct rules Safe and secure data Legislation should be simple and distinct, management thus contributing to a more uniform and Data security should be prioritized. digital administration. Digital communication Using public IT-infrastructure Legislation should underpin digital Public IT-solutions and standards communication with citizens and should be applied. corporations. Enable automated digital case Legislation should prevent processing fraud and errors Legislation should underpin fully or partly Legislation must be designed to automated digital case processing while support the use of IT for purposes still taking into account the legal rights for of control. citizens and companies Consistency across Authorities Data and definitions of concepts are re- used across authorities.
CONSEQUENCES? SIDE: 6 4. JULI 2018 HK PRÆSENTATION • Less complicated legislation • Digitisation increases secures transparency and standardisation and 1-size- accountability throughout fits-all regardless of issue • Empowered citizens are able • Alienated citizens lack trust to navigate and solve tasks in decisions made by themselves machines • More time for employees to • Employees are unable to use help citizens with complex their skills and become cases operators of machines • More efficient use of public • Trust in, and support for, the funds = less taxes welfare state dwindles
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