Digital Influence on Urban Ecommerce Logistics Tehran, 6 July 2017
INDONESIA
INTERNET PENETRATION 132.7 OUT OF 256.2 MILLION POPULATION PENET NETRA RATION TION IN JAVA ISLAND Source: Indonesia Internet Service Provider Association
USAGE BEHAVIOR FACILITY USED Source: Indonesia Internet Service Provider Association
REASONS FOR INTERNET USE MAIN PURPOSE FOR INTERNET USE Source: Indonesia Internet Service Provider Association
FREQUENT USE Source: Indonesia Internet Service Provider Association
Early Stage
Early Stage
eCommerce Retail by Category Fashion Toys, Hobby & DIY Electronic & Media Furniture & Appliances Food & Personal Care 16,000.0 14,000.0 12,000.0 10,000.0 8,000.0 6,000.0 4,000.0 2,000.0 - 2015 2016 2017 2018 2019 2020 2021
eCommerce Traffic - in million Lazada ID Tokopedia Elevenia Kaskus Bukalapak Blibli OLX Shopee 59.0 58.5 54.4 52.8 51.7 51.2 49.1 48.9 47.7 47.5 47.2 46.7 42.0 42.0 41.6 41.3 41.2 40.9 40.9 39.9 39.7 39.5 39.2 39.1 38.8 38.3 37.9 36.9 36.7 36.8 36.6 36.2 35.9 36.0 35.3 34.9 34.3 34.2 33.7 33.4 33.2 32.8 32.7 32.0 31.5 31.3 30.9 30.8 30.7 30.4 30.4 30.2 30.1 30.0 29.6 29.3 28.4 28.2 27.6 27.7 27.1 26.8 26.7 26.5 26.3 26.1 26.0 25.9 26.0 25.8 25.7 25.8 25.2 24.5 24.1 24.1 24.2 23.0 22.3 22.2 22.0 22.0 21.6 21.0 20.9 20.1 20.0 19.8 19.6 18.0 13.5 9.6 7.9 7.9 5.5 4.5 4.2 - - - - - - - MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16 JAN-17 FEB-17 MAR-17 APR-17 MAY-17
Mobility is changing Society and the Way We Shop & Pay
The logistics sector provides an essential function that enables By 2050, 70% of 9.4 billion the delivery of goods and world’s population is expected to services to the population and be living and working in urban enables commerce, especially the areas (Ref: UN Population Fund) urban segment, will face an enormous challenge to meet the expectations With this rapid rate of urbanisation, cities around the world are facing increasing strains on urban infrastructures like transportation, water, energy, land and housing
Internet penetration soon will reach 100 million users Mobile platform begin to serve wider spectrum of social, commerce, edutainment needs of human being Lifestyle changes towards e-transactions that will severely disrupt retail economy. By 2030 ecommerce is expected to take 25-30% of retail economy
Rising Middle Class Wide range of choices of Improving products and Infrastructure categories eCommerce Key Drivers Desire to own Increasing global brands Mobile available on Penetration one click away Growth of several Convenience & successful e- Lifestyle commerce Requirements players Source: Frost & Sullivan; eMarketer; Statistica; Speeda; Singapore Post; Export gov; Boeing World Air Cargo Forecast; Aliresearch; Trade Press; L.E.K. analysis
It takes 10 years for China to be where China has reached 12.4% this they are today August 2016 It is estimated to reach almost 2% by now in 2017 Source: A.T. Kearney
…. Hunter / gatherer Surplus Pastoralist / horticulturalist Denser populations Agricultural Specialization Industrial Technology Post-industrial Inequality or DISRUPTIVE What now? Shall we call mobile era?
• When courier & delivery industry moves towards express and cheaper. Logistics economy scale will shift towards smaller packages… • The challenge is “how to serve anywhere in Indonesia within 72 hours”
Mobility is changing the WAY we: Courier vs eCommerce Value ECOMMERCE VALUE (T) COURIER VALUE (T) 2.5 180.00 Thousands 158.45 160.00 Think 2.0 140.00 128.02 120.00 103.43 1.5 100.00 Act 83.56 80.00 67.51 1.0 60.00 54.54 44.07 35.60 40.00 0.5 28.77 23.24 Behave 18.78 15.17 20.00 12.26 8.00 9.90 - -
• GPS & Tracking → provide vivid • Big Data Advance Analytic visibility of delivery process • Coordinated O2O shopping • NFC / RFID experience • Artificial Intelligence for • Reduce traffic congestion by coordinated & interactive consolidated operations among delivery schedule based on zone courier operators (back-end & priority → smart routing for consolidation) last-miles delivery • Selective drone & robot pickup / • Collection consolidation centers delivery (CCC) → smart first -miles
Value the Legacy – The Real Key Driver: O2O Hybrid Legacy Inbox & Network & Mail & Office Physical Footprint USO Solution Express Backbone & Courier Delivery Last-miles Payment Protocol for Remittance Financial eCommerce Services Blockchain Payment initiatives on remittance
Value offered by POS Indonesia POS 2PAY COD@ POS Cross Border Order Processing, Fulfillment Payment Management Courier & Last-miles Management Delivery with widest coverage Fleet Customer Back-end Process & Management Management Services
Value offered by POS Indonesia POS 2PAY COD@ POS THE REAL Cross Border Order Processing, Fulfillment Payment Management Courier & Last-miles Management GAME TO Delivery with widest coverage MAKE POSTAL SECTOR MORE RELEVANT FOR Fleet Customer Back-end Process & Management Management Services ECOMMERCE
Origin Countries of eCommerce (import) Indonesia Origin Countries • Average promise to buyers is 10 days to 21 days 15% • Alibaba / Lazada has put-up a plan to serve Indonesia market within 72 hours by the end of 2017 • The question is: CAN THEY 85% WAIT FOR US to resolve POSTAL CROSS-BORDER ISSUES? China, Japan, South Korea, Singapore & Hongkong Others
Mandatory Content Required by Indonesia Customs AWB Number (Barcode) Recipient ’s name Submission date Recipient ’s address Customs Office Code FOB : in USD, for Hongkong use Airways name HKD CIF : in USD Flight number Netto Departure Airport Code Bruto Arrival Airport Code Number of goods (for each Country of Origin Code Number of goods details) Description of goods (for each Sender ’s name Sender ’ s address details) Number of packages Customs Declaration and CN 38 should be written clearly in English with Latin character
Indonesia Customs System
Indonesia Customs System
Incomplete & Unfit Customs Declaration
Incomplete & Unfit Customs Declaration
Incomplete & Unfit Customs Declaration
Thank You
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