Dickson Chu Vice President, Global Product & Experience Confidential and Proprietary
PayPal Successfully Bridges Two Worlds Global financial The internet & web networks companies Making global payment systems work seamlessly together online 2 Confidential and Proprietary
How PayPal Works PayPal sends the money but never shares details of the underlying financial Senders choose from any one Receivers choose from any one instruments used of multiple funding sources of multiple withdrawal sources Physical or Virtual Debit Card Credit Cards Bank Accounts Bank Account PayPal Balance PayPal Balance PayPal Plus Card eCheck Check Gift Certificates 3 Confidential and Proprietary
PayPal Enables Global Commerce • 190 markets • 19 currencies • Localized service in 18 markets 4 Confidential and Proprietary
Tremendous Customer Growth 73.1 mil Active* Worldwide Q1-09 *active accounts are those that have had activity in the past 12 months. 5 Confidential and Proprietary
PayPal Total Payment Volume $16 Billion* Millions 14,000 FY08 12,000 $60 Billion TPV 10,000 8,000 6,000 4,000 2,000 0 Q103 Q303 Q104 Q304 Q105 Q305 Q106 Q306 Q107 Q307 Q108 Q308 Q109 TPV * Total dollar volume of payments, net of payment reversals, successfully completed through the PayPal system during the quarter (excludes the payment gateway business). 6 Confidential and Proprietary
Why Buyers Like PayPal • FAST – Express Checkout – Transactions take only a few seconds • EASY – Simple account set up – Enables multiple financial instruments • SECURE – “Shop without sharing” – Sophisticated fraud models 7 Confidential and Proprietary
Why Merchants Like PayPal • EASY – All-in-one solution – Immediate account set up • SECURE – Fewer fraudulent transactions – Seller protection • INCREASED SALES • COST EFFECTIVE – Up to 14% incremental sales – No set up fees with Express Checkout – Lower cost than competition – Simple bundled pricing 8 Confidential and Proprietary
9 Confidential and Proprietary
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