DHA Clinical Pharmacy Service Line Kevin W. Roberts, COL, MS Pharmacy Consultant to the USA Surgeon General Director, USA Pharmacy Service Line
CPE Information and Disclosures Kevin W. Roberts declares no conflicts of interest, real or apparent, and no financial interests in any company, product, or service mentioned in this program, including grants, employment, gifts, stock holdings, and honoraria. The American Pharmacist Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
CPE Information Target Audience: Pharmacists and Pharmacy Technicians ACPE#: 0202-0000-18-207-L04-P/T Activity Type: Knowledge-based
Learning Objectives 1. Define the strategic pillars associated with the Army Pharmacy strategic plan. 2. Discuss the ways your MTF has implemented practices to achieve strategic objectives and actions to date. 3. Describe new specific strategic plan objectives and actions that impact your pharmacy practice as a staff member/pharmacy leader. 4. Discuss measures of performance and effect that are related to your pharmacy practice.
Self-Assessment Questions 1. Which of the following is a measure of performance that supports the DHA Clinical Pharmacy Service Line: a. Wait time b. National Contract Compliance c. RVU's/FTE d. B2G d. All the above e. None of the above
OUTLINE BACKGROUND CPSL AREAS OF INTEREST CPSL FOCUS MILESTONES MEASURES OF PERFORMANCE/EFFECT DHA CPSL WORK GROUP CLOSING REMARKS
BACKGROUND--MHS Operating Model Purpose Statement To enable front line clinicians t o drive Ent erprise-wide performance improvement s in readiness and healt h; empower Ent erprise-level Clinical Communit ies t o creat e condit ions for high reliabilit y at t he point of care (processes, st andards, met rics); and hold ourselves account able t o MHS st andards and clinical out comes.
BACKGROUND
BACKGROUND The Clinical Pharmacy Service Line (CPSL) is one of three lines of effort utilized by the DHA Pharmacy Operations Division to improve provision of healthcare within the MHS. Purpose: The Clinical Pharmacy Service Line will enhance readiness, improve health, and lower costs of care through optimized provision of pharmaceutical care. Established multi-service workgroup in May 2018 Goals Standardize manning, processes and accounting of clinical pharmacy services. Collaborative development with best practices (to include Services, VA and Public Health) Guide/develop DHA foundational publications
CPSL Areas of Interest Coding Reporting Staffing Civilian PD’s Credentialing and Privileging Metrics (performance/effectiveness) Training and Competency Assessment Ready Medical Force/Medically Ready Force Analytics Team
CPSL FOCUS Coding: Identified significant variance among services Engaged DHA coding work group Ultimate goal: DHA instruction manual Resources Personnel Clinical Pharmacists (1:6,500 Prime Enrollees) Clinical Technicians Interventional Software Position Standardization Various position descriptions being consolidated Position/Pay parity
CPSL FOCUS Measures of Performance RVU’s/FTE % patient care time/RVU Measures of Effect Disease specific Quality Readiness Polypharmacy Potentially deployment limiting medication
CPSL FY19 MILESTONES Provide resource requirements to Director, DHA POD by 1 October 2018. Establish a Service Member readiness metric by 1 October 2018 (Army Lead) Establish DHA CPSL PI by 31 March 2019 (Air Force Lead) Submit standard PD’s by 31 March 2019 (Navy Lead) Establish standard credentialing/privileging process by 31 March 2019
DHA’s Clinical Pharmacy Service Line Work Group 1. Which of the following is a measure of performance reflected in the DHA Clinical Pharmacy Service Line: a. Wait time b. National Contract Compliance c. RVU's/FTE d. B2G d. All the above e. None of the above
DHA’s CPSL Work Group COL Kevin Roberts, (c o-chair/consultant champion), USA Col Melissa Howard (co-chair/consultant champion), USAF Dr. David Meade (co-chair), DHA COL Jeff Neigh, USA Dr. Jennifer Evans, DAC, USA LtCol Heather Fenzl, USAF LtCol Julie Meek, USAF Maj Sokunthea Peou, USAF CDR Janel Rossetto, USN LCDR Reina Gomez, USN Dr. Alexandra Vance, DAC, USN LTC(P) Mark Maneval, USA, DHA CDR Thien Nguyen, USPHS, DHA Dr. Ingrid Svihla, DAC, DHA
Closing Remarks Kevin W. Roberts, COL, MS Pharmacy Consultant to The USA Surgeon General Director, USA Pharmacy Service Line (kevin.w.roberts18.mil@mail.mil/703-681-5959)
“ One Team – One Purpose, Conserving the Fighting S trength”
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