DFSS, & QFD / House of Quality By Group 4 Our example: Your - PowerPoint PPT Presentation

DFSS, & QFD / House of Quality By Group 4

Our example: Your boss comes up to you and says that he needs a new kind of rebar that is more durable than the kind the company currently produces Following the design for six sigma (DMADV) guidelines, come up with a procedure to complete this project in a timely fashion.

STEP TOOLS OUTPUTS Project Charter DEFINE the Market Analysis Tools : project Mkt. Forecasting Tools; Customer Value Analysis; Project Plan  Develop a clear project Technology Fore. & definition. Visioning; Organizational Change Competitor Analysis. Plan Process Analysis Tools :  Develop organizational Control Charts; change plans, risk Risk Management Plan Pareto Charts. management plans, and project plans. Project Planning Tools: Tollgate Review & Work Breakdown Storyboard Presentation Structures; PERT Charts; Gantt Charts; Activity Network Diagrams. DMADV Specific Tools: Project Charter; In/Out of Scope Tool; Organizational Change Plan

STEP TOOLS OUTPUTS Gant Chart DEFINE the Market Analysis Tools : project The market has a large demand for this product and Idea of where/when to we forecast that it will take  There is a need for a deploy in the market 10 percent of the market new kind of rebar which share once released and 5 can withstand harsher additional percent the next Risk Management plan weathering. 10 years.  We would like to have Project Planning Tools: this project completed in Gantt Chart; 5 years Risk Management, best/worst case scenarios

STEP TOOLS OUTPUTS MEASURE Cust. Segmentation Tree Prioritized CTQs Customer Req . Data Collection Plan Updated risk management plan and Customer Research Tools:  Collect VOC (voice of multistage project plan, Interviews; customer) Data if appropriate. Contextual Inquiry; Focus Groups; Tollgate Review &  Translate the VOC into Surveys. Updated Storyboard design requirements - VOC Table CTQs Affinity Diagrams Kano Model  Identify the most important CTQs. Perform. Benchmarking QFD (quality function deployment) Matrix or  Revise Risk house of quality Management Plan CTQ (critical to quality) Risk Matrix  If necessary, develop a multistage project plan. Multistage Plan

STEP TOOLS OUTPUTS MEASURE Customer Interviews Voice of Customer is heard and accounted for Surveys. Customer Req . Prioritized CTQs  Customer wants: -Corrosion Resistance VOC Table -Strong product -Specific Chemistry -One that lasts a while -Life Cycle -One that meets their -Overall Strength building specs -Yield Strength  This Means: -No decrease in overall Strength -High yield Strength -Corrosion Resistance House Of Quality -Long Life Cycle -Specific Chemistry

STEP TOOLS OUTPUTS Selected concept for ANALYZE QFD Matrix: further analysis and Concepts: Creativity Tools : design Brainstorming/  Generate, evaluate, Brainwriting; Tollgate Review & and select the Analogies; Updated Storyboard concept that best Assumption Busting; meets the CTQs Morphological Box. within budget and resource constraints. Pugh Matrix Tollgate Review Forms

STEP TOOLS OUTPUTS Brainstorming: Select a few ANALYZE concepts for Concepts: To get the further review: performance we -High carbon steel is a could:  Generate good ideas good idea with brainstorming -Use high carbon steel -Galvanized coating is a -Use a galvanized coating and then get rid of good idea -Use Stainless Steel the ones that don’t -Stainless steel is 400 -Use composites work times the cost -Composites will fracture Pass: -Stainless Steel -Galvanized coating Fail: -Composites -Stainless Steel

STEP TOOLS OUTPUTS DESIGN the QFD Matrix Tested and approved high-level design product Simulation Tested and approved  Develop the high-level detailed design and detailed design. Prototyping Detailed updated risk  Test the design Design Scoreboard assessment components. FMEA / EMEA Plans for conducting the  Prepare for pilot and pilot full-scale deployment. Planning Tools Completed design Process Management reviews and approvals Chart Tollgate Review & Tollgate Review Forms Updated Storyboard

STEP TOOLS OUTPUTS DESIGN the Prototyping Tested and approved detailed design product Planning Tools Build Proper facilities for  Develop the high-level deployment, modify and detailed design. Process Management current equipment Chart  Test the design Updated risk assessment, components. worst/best case scenarios for product deployment  Prepare for pilot and using updated and tested full-scale deployment. information. Reviews and Approvals

STEP TOOLS OUTPUTS Planning Tools Working Prototype with VERIFY Design Documentation Performance Data Analysis Tools: Plans for full Control Charts; implementation  Conduct the Pilot and Pareto Charts Stress Test and Debug Control Plans to Help the Prototype Process Owners Standardization Tools: Measure, Monitor, and Flowcharts;  Implement the Design Maintain Process Checklists; Capability Process Management  Transition Transition Ownership to Charts Responsibility to the Operations Appropriate People in the Organization Completed Project Doc. Project Closure  Close the Team Final Tollgate Review & Updated Storyboard

STEP TOOLS OUTPUTS Working Prototype with VERIFY Design Documentation Performance Standardization Tools: Flowcharts; Plans for full Checklists; implementation  Debug the Prototype Process Management New Engineering Charts.  Implement the Design Controls Project Closure  Transition from R&D to actual production line

House of Quality:  http://www.webducate.net/qfd/qfd-hoq- tutorial.swf (If this link doesn’t work… then google “www.webducate.net interactive house of quality” in Mozilla Firefox and click the first result.) DFSS:  http://www.isixsigma.com/library/content/c 020722a.asp