Department for Child Protection Procurement & Contracting Sector Briefing 6 Tuesday 10 September 2019, 1pm to 3pm The Science Exchange (WebEx meeting 992 021 604)
Acknowledgement of Country We would like to acknowledge this land that we meet on today is the traditional lands of the Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.
Department for Child Protection Sector briefing 6 Psychological Assessment Update Robert Cooper, Manager Learning and Development Department for Child Protection
Psychological Assessment Update New Psychological Assessment provider approved Providers who can deliver psychological assessments for any person employed in a Children’s Residential facility now include: Psych Check White and Associates Psychologists For more information please visit the Psychological Assessment Service Provision Requirements page of DCP’s website
Psychological Assessment Update Psychological assessment service providers application form for approval form Following your feedback, psychological assessment service providers must now: Complete non-suitable reports within 21 days of assessment Each Psychologist within the organisation to be individually assessed AHPRA registration Professional indemnity and public liability insurances Trained aligned to requirements in the Psychological assessment service providers Application for approval form Submit copies of registration and insurances on an annual basis
Psychological Assessment Update Have you applied to get your psychological assessment approach approved? If you currently provide Agency staffing to a Children’s Residential Facility established by the Minister under Section 36 of the FACs Act 1972; and/or Residential care services in a licensed Children’s Residential Facility (CRF) You need to complete psychological assessments for your staff to comply with legislation Choose your approved provider Seek approval from DCP for your psychological approach Email application form to DCPPsychologicalAssessments@sa.gov.au Don’t forget to include your employee listing, we use this to Identify staff that have already completed assessments Understand the total volume of assessments required across the sector For more information please visit the Psychological Assessment Service Provision Requirements page of DCP’s website
Psychological Assessment update
Department for Child Protection Sector briefing 6 New Contract management templates Deborah Odgers, Manager Service Contracts and Licensing Department for Child Protection
Contract management templates Draft templates Published on Service Provider Website for download on 22 August 2019 Will support how we administer and manage contracts Key Performance Indicator (KPI) Risk management plan template service provider reporting template
Contract management templates Risk management plan template Forms part of the Contract Management Plan Helps to identify risks and appropriate mitigating strategies to ensure we achieve the best outcomes for children and young people To be completed during 2019/2020 quarter 2 by your DCP Contract Manager Inherent risk – risk rating Current risk – risk rating once Residual risk – risk rating once existing before controls considered existing controls considered controls & treatments considered Derived based on Derived based on consequence Derived based on consequence and consequence and likelihood and likelihood likelihood
Contract management templates Risk management plan template Aligned to the DCP Risk Management Framework DCP Contract Managers will work with service providers to determine the consequence (impact) and likelihood ratings
Contract management templates Key Performance Indicator (KPI) service provider reporting template Template for reporting KPI outcomes as required in quarterly performance management Start 2019/2020 Quarter 1 reporting due 31 October 2019 Based on the service type and KPIs as defined in your contract and the Performance Measurement Specification Service provider portal planned to be available 2019/2020 Quarter 2 reporting designed using these templates 4 key components Contract details cover page Definitions and abbreviations Tier 1 measure performance report assessment Tier 2 measure performance report assessment
Contract management templates Key Performance Indicator (KPI) service provider reporting template Contract details cover page Records the details of the contract & reporting period One reporting template per contract Person from Service Provider authorised to submit KPI data
Contract management templates Key Performance Indicator (KPI) service provider reporting template Definitions and abbreviations Provides descriptions what different performance management terms mean For more performance management information, visit the Contract performance management service provision requirements on the DCP website
Contract management templates Key Performance Indicator (KPI) service provider reporting template Tier 1 measure performance report assessment KPIs listed in Agreement Specific to contracted service Grouped by Performance Domain and Area as per the Performance Measurement Specification Greyed areas for inputting data and result will auto calculate
Contract management templates Key Performance Indicator (KPI) service provider reporting template Tier 2 measure performance report assessment Supporting measures to Tier 1 measures Specific to contracted service Tier 2 2019/2020 Quarter 1 reporting trial exercise to gather information to support future data collection and reporting of Tier 2 KPIs This will allow time to become familiar with Tier 2 KPIs Please complete what you can Submit questions & comments to your Contract Manager Feedback to be used to develop user guide that provide definitions and answers to frequently asked questions
Contract management templates
Department for Child Protection Sector briefing 6 Contract reform update Peter Evans, Project Manager Contract Reform Department for Child Protection
Contract reform update New look website: https://www.childprotection.sa.gov.au/service-providers New look, same content Each area now has a blurb and graphic to help navigate to the area you’re looking for URLs previously shared & existing in Agreements have not changed Web based contract content management unchanged Changes occur inline with the OOHC Service contract content consultation guideline Version control report (published annually) Page last update dates published on contract content pages
Contract reform update Sector briefing 5 event evaluation Venue / online mechanism (sound & visual) Beneficial Informative 4/5: Somewhat informative 4.5/5: Somewhat to really helpful 3.5/5: I could work out what was going on even if I missed bits. Worked well I could hear the main speakers well Stay tuned we are Needs improvement working on Could not hear who was speaking from the audience or the questions technological solutions they were asking, made it frustrating listening online. to improve your experience! Feedback on training requirements for Service provider online portal • Majority would prefer in person training, but with online training options • Continue to provide regular updates on timeframes • Provide the opportunity to test the portal before it is required to be used • Let us know expected training and implementation timeframes well in advance to ensure relevant staff are available
Contract reform update Contract Management & Licensing System (CMLS) CMLS online service provider portal in development Ability to lodge financial and performance data and acquittals Self-serve function to manage contact details, access contract information and downloads (e.g. copy of contract) Ability to monitor and raise issues Ability to monitor and input key performance indicator outcomes & actions Potential to view performance reports and dashboards Available to use for 19/20 Q2 quarterly reporting due 31 January 2020 CMLS service provider portal training Training program and release dates to be published October 2019 Combination in person and online options to be made available
Contract reform update
Department for Child Protection Sector briefing 6 Placement utilisation data and reporting Jennifer Browne, Chief Financial Officer Department for Child Protection
Placement utilisation and data Exception based reporting On a quarterly basis DCP to provide a report to enable exception based utilisation reporting will include placement data Residential Care & Family Based Care Service Providers, can verify and advise of discrepancies To be introduced as part of 2019/2020 Q1 quarterly reporting process DCP Contract Managers will provide directly to service providers Calculate adjusted family based payments (e.g. due to growth) Please refer to the Placement Utilisation Summary Report Information Guide for examples and explanations In the future, looking to increase distribution frequency to monthly to allow for periodic validation (stop checks) throughout the quarter
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