Demystifying data what they dont tell you at Data School Antonio - PowerPoint PPT Presentation

Demystifying data – what they don’t tell you at Data School Antonio Acuña MBE – Head of Consulting 1

“System means a configuration of parts connected and joined together by a web of relationships.” Bela Banathy 2

Data is the new oil, the new gold, the transactional currency used across systems 3

Data is not a by-product of a transaction between systems, the systems are a by-product of the need to exchange data 4

Transactions occur across systems because a job needs doing Understand the ‘job to be done’ and you'll know what the right transactional structure should be for your data 5

“People do not want a quarter -inch drill, they want a quarter inch hole.” Theodore Levitt, late editor of the Harvard Business Review 6

Define your data needs around the ‘job to be done’, the set of needs that must be fulfilled for a given outcome. Meaningful data emerges from meaningful interactions with users 7

Identifying the right ‘data needs’ to fulfill the ‘job to be done’ will determine the service principles to enable a successful data transaction 8

Good service design requires that the right processes be put in place to meet user needs Meeting user needs guarantees that the right data is captured; the data you need to get the job done. 9

Meeting user needs guarantees that the right data is captured; the data you need to get the job done. 10 10

There is no bad data, just bad processes 11 11

To get the job done, to design good services, to fix your processes, you need to re-imagine how you operate; you need a strategy to get there. 12 12

A data strategy always responds to a business need, it is not a thought piece or a plan; it is an approach to getting to endgame 13 13

A data strategy should always be about achieving a specific outcome given a set of circumstances (business reality) 14 14

A data strategy should be reductionist, even if it calls for expansion 15 15

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A data strategy should have an Implementation Plan; you can't change how you do data without changing how the organization works, how people work. 17 17

An Implementation Plan reflects an understanding of the risks of changing and proposes mitigations 18 18

Every data transaction is a response to a human problem 19 19

AI can help using poorly captured data but it cannot fix the fact that it is poorly captured 20 20

Questions ? www.parity.net 21 21

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