Delivering growth organically and through targeted acquisitions - PowerPoint PPT Presentation

�������������������������������������������������� Delivering growth organically and through targeted acquisitions Results for the half year to 30 June 2016 30 August 2016 Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016

We have a robust investment case Strong fundamentals • Well established in Consistently profitable global insurance market • Diversified, resilient Positive prospects • Long-standing, loyal business client relationships • Reliable revenue and • Driving forward four • Highly skilled, profit streams key growth themes: technically excellent • Solid cashflows - Grow mutual-related staff • Well supported businesses - Expand Adjusting Services dividend - Build on existing ISS skills and services - Consolidate life insurers • Healthy acquisition, JV and business investment pipeline Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016 2

Charles Taylor provides a full range of Professional Services to global insurance markets ������������ �������� Owned Insurance Companies Insurance Support Management Adjusting • Provides end-to-end • Provides loss adjusting • Provides stand-alone • Owns and consolidates management of services across four main professional services life insurance businesses, insurance companies sectors: energy, marine, which enable our clients creating value through • Delivers a complete aviation, property and to select the specific targeted acquisitions and outsourced management casualty services they require operational efficiency • Focuses on larger and service covering all the companies’ operations more complex losses Key business lines Clients Key business lines Owned Insurers Medical assistance and Aviation LCL International Life travel claims management Assurance Company Energy Turnkey Managing Agency LCL Life & Pensions Marine LCL Assurance Insurance Technology Property, Casualty and Special Risks Life and P&C BPO/ TPA Claims Management SCALA Risk Mitigation & Transfer Investment Management • ��������������������������� • �������������������������������������������� • ����������������������������������������� • ������������������������������������������� • ����������������������������������������������������������������������������������������� 3

We have a clear business strategy Owned Professional Services Insurance Companies Deliver growth in the Seek targeted Optimise business Explore medium-term core professional acquisition operations strategic options • Strengthen the • Develop new services businesses opportunities in the • Achieve leadership Group’s core professional services international life positions in all the capabilities and through acquisitions, insurance sector Group’s businesses global businesses joint ventures and and develop new, services to underpin business investments closely related, growth insurance services Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016 4

Charles Taylor’s pace of growth has accelerated over the last four years ��""����������������#��$���! ���� ������������������ ������ ���!�������� %�����������% ����" �������������������������������� 5 �����������������������

Fadata is focused on developing its business in Western and emerging markets • €5.1m investment in Fadata, a specialist provider of software solutions to the global insurance industry completed Dec 2015 developments developments • • Strengthened management team: Finalised a major software � New CEO with 20 years’ FinTech experience licencing and master services appointed April 2016 agreement with Fadata • � New Chief Financial Officer and UK Sales Director Appointed by Fadata as appointed in H1 preferred global • Recognised by major industry awards: implementation and marketing � Leader in Gartner’s Magic Quadrant - Life Insurance partner • Policy Admin Systems Working with Fadata on the � XCelent Depth of Service Award - EMEA policy first implementation of INSIS administration solutions for a Charles Taylor client • H1 performance impacted by the management focus on sales process and senior appointments Charles Taylor plc Investor Presentation - 2015 Results 10 March 2016 6

Our acquisition of CEGA Group brings significant strategic and financial benefits CEGA is one of the world’s leading providers of medical and security assistance, travel risk and claims management services Acquisition fully aligned Increases size and scope of Strengthens CEGA and Sizeable, positive impact with our stated strategy ISS business supports its growth on Charles Taylor ISS provides stand-alone • Benefit of Charles Taylor’s • Maximum total Explore medium-term professional services which strategic options financial strength consideration £29.8m enable our clients to select the • • Continued investment in • Revenue (2015 1 ) £31m Develop new specific services they require technology and innovation professional services • EBITDA (2015, adj 1 ) £3.3m supported by CT InsureTech Managing Agency through acquisitions, +7.5% growth in 2 years • Continuity of management, • PBT (2015, adjusted 1 ) joint ventures and Insurance Technology client service and CEGA’s business investments £2.7m; 19% of CT’s 2015 brand Life and P&C BPO/ TPA adjusted PBT • Utilisation by CT businesses • Will be consolidated for 5 Claims Management that currently use other months in CT 2016 accounts assistance providers Risk Mitigation & Transfer • Expected to be modestly • Introductions to CT’s clients earnings enhancing for CT in Investment Management • Access to CT’s international 2016… network of offices • …and to contribute Travel Claims Management • Increased negotiating meaningfully to revenue and Medical assistance power with 3rd parties profits from 2017 Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016 7 1. Continuing businesses only. Adjusted EBITDA and PBT also exclude non-recurring operating cost

We delivered strong profit and revenue growth in H1 2016 Charles Taylor Group results H1 2015 H1 2016 Change % Revenue (£m) 69.2 74.0 7.0 Adjusted PBT (£m) 5.8 6.0 4.2 Statutory PBT (£m) 5.2 5.3 1.9 Adjusted earnings (£m) 5.0 5.7 12.6 Adjusted EPS (p) 7.75 8.55 10.3 Statutory EPS (p) 7.56 7.19 (4.9) Dividend per share (p) 3.00 3.15 5 Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016 1. Restated to show continuing business 8 2. Restated to reflect full year impact of the Rights Issue

The core professional services performed well and the life businesses performed steadily Results H1 2016 Revenue Operating segment profit (£m) Services H1 2015 H1 2016 Increase % H1 2015 H1 2016 Increase % Management 23.6 25.4 7.5 3.1 3.3 4.6 Adjusting 29.4 31.7 7.8 0.8 1.6 99.3 Insurance 15.3 16.0 4.6 2.6 2.4 (8.3) Support Realised FX - - - 0.1 (0.3) n/a (losses)/gains Professional 68.3 73.1 7.0 6.6 6.9 5.1 Services 1 Insurance 2.5 2.3 (7.3) 0.1 0.1 (51.6) Companies Eliminations (1.6) (1.4) n/a - - - Group 1 69.2 74.0 7.0 6.7 7.0 4.1 Charles Taylor plc Investor Presentation – 2016 Half Year Results 30 August 2016 1. Small rounding differences arise in the total amounts above 9