Cust om e r Re quire m e nt s Erwin Rusitschka Dr. Gerald Weisz - PowerPoint PPT Presentation

s Cust om e r Re quire m e nt s Erwin Rusitschka Dr. Gerald Weisz Project Manager Arvika Arvika- TP5.1 System Integration Siemens Nuclear Power Siemens ZT-PP4 SNP NDA3 / Folie 1 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s HÜLLER HILLE GMBH DIEDESHEIM HESSAPP Mensch-Technik I nt erakt ion in Mensch-Technik I nt erakt ion in der W issensgesellschaf t der W issensgesellschaf t Augment ed Realit y f ür Ent wicklung, Augment ed Realit y f ür Ent wicklung, Produkt ion und Service Produkt ion und Service AACHEN SNP NDA3 / Folie 2 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s Arvika Software Architecture: basic components Basic Component Responsability IGD + VRCOM/VRCC/ZGDV AR Browser IGD + VRCOM AR Editor WZL Remote Experte TUM InfoService STARS WZL+ S-A&D InfoBroker TUM WorkflowEngine S-A&D WorkflowEditor Repräsentationsfreier Dialog S-ZT IK 5 + WZL *) ZGDV Kontext S-ZT IK5 Sprachanbindung S-A&D *) Protokollierung S-A&D Konfigurationseditor S-ZT PP4 Integrationstest Widget Set IGD Tracking F&E SNP NDA3 / Folie 3 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s Different levels of documentation available: from digital plant model + digital documentation System- schalt- plan Isometrie Stückliste Röntgenbild Halterungs- zeichnung SNP NDA3 / Folie 4 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s ... to paper based documentation SNP NDA3 / Folie 5 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s OCR .... Technologies may help partially ! SNP NDA3 / Folie 6 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s Display-Technologies Hand-held LCD-Panel, Laptop- oder PDA-Display transmissiv, getracked, touch-sensitiv transmissiv, getracked, touch-sensitiv Head-Mounted see-through, video-feed-through CRT, LCD SNP NDA3 / Folie 7 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s Functional Requirements Area: Service / Maintenace – Mobil – Wearable / Pen-Top – Navigation through documentation – Communication with Remote-Expert – wireless communication – context dependent – workflow driven SNP NDA3 / Folie 8 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s I nf ormation Management I nf ormation Management is a key- f unction in t he Field- Service of Tomorrow Information sources Functions and Services Task Coordination Task Coordination Information Task Task Task Task preparation planing preparation Execution Documentation Task Environment User Groups SNP NDA3 / Folie 9 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s . . . the collaboration in virtual teams . . . one of the main requirements of the I nf o- Management • Problem discussion with System Specialists System Experts • use of „augmented“ VR-Models • Application Sharing, Whiteboard Service Center • Multimedia E-Mail • Audio-/Video- kommunikation Field Service • Audio-/Video- • Audio-/Video-comunication comunication • Online Acces to applic. data • Data Exchange • on site-information • protocol creation • snap-shots • documentation SNP NDA3 / Folie 10 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt

s SNP NDA3 / Folie 11 Customer Requirements / Information Management 19.10.2000 Presentation_TUM.ppt