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Crest Financial Lease Creation Steps to Create a Crest Lease. - PowerPoint PPT Presentation

Crest Financial Lease Creation Steps to Create a Crest Lease. Application. In order to submit the application, please fill out the required fields. Upon approval, a customer must have the following to complete a lease: mobile phone that


  1. Crest Financial Lease Creation Steps to Create a Crest Lease.

  2. Application. In order to submit the application, please fill out the required fields. Upon approval, a customer must have the following to complete a lease: mobile phone that can § receive text messages debit/credit card to pay § the initial payment.

  3. Approved! Upon approval, the lease can be created now or later.

  4. Lease Creation. (The following page shows this step in more detail.) This step of the process requires adding the following: Product Description § Invoice Amount § Estimated Delivery Date § Access Code that will be § sent to the mobile phone via text message.

  5. Navigation. Progress bar shows remaining steps before the lease is completed. You can navigate back and edit the lease at any stage, even after signing documents. Use these icons to navigate, avoid using the ‘back button’ in your browser. Product. Simply enter the Condition and Product Description as well as the Invoice Amount. Estimated Delivery Date. This date is only for estimation purposes. The first payment however will be tied to the Actual Delivery Date, which will be entered 12/10/2016 after the product has been delivered. Customer Payment Info. This calculates the payments based off the Twice a month Invoice Amount and Estimated Delivery Date. $183.75 12/20/2016 ID Verification. Cell phone verification. Customer must have a phone with them that receives text messages for fraud and identity protection. If this number is edited, the new number will become the (555) 555-5555 primary phone # for the customer.

  6. Text Code Verification Demo Dealer 12/10/2016 $2,100 Twice a month $157.50 12/20/2016 (555) 555-5555 Retailer Portal Customer’s Mobile

  7. Text Code Verification Demo Dealer Demo Dealer 12/10/2016 $2,100 Twice a month $157.50 12/20/2016 (555) 555-5555 576848 Retailer Portal Customer’s Mobile

  8. Edit. After the text has been sent, you can edit the amount, date, or description, but a new text will need to (555) 555-5555 be resent with the new lease details. (555) 555-5555 Text. If the text doesn’t come through, 576848 please have your (555) 555-5555 customer call us from their mobile device. Sign Docs. Once the mobile number is validated, the documents are ready to be signed.

  9. 3 ways to sign: 1.E-Sign. The E-Sign process is our most efficient way for customers to sign docs. This also sends copies to the store and the customer. customer@gmail.com 2. Email for E-sign. demoretailer@retailer.com If the customer is not in your store, you can email the documents via DocuSign. 3.Print, Sign & Upload. You can still print and sign leases, but the process is much slower.

  10. 1. E-Sign Option via DocuSign. The e-sign process happens on DocuSign’s website. We have integrated with DocuSign to ensure this process is smooth and seamless. Upon the customer signing the docs, you will automatically proceed to the next step on our portal.

  11. 2. Email to E- Sign Option. Once the ‘Email for E- sign’ has been clicked, the customer will receive an email with a link to sign the docs via DocuSign. After the customer signs, Crest’s system will update immediately and the ‘Continue’ button can be clicked.

  12. 3. Print, Sign & Upload Option. If you decided to Print, Sign & Upload, select the Print button to print and when the customer has signed, tick the box before proceeding.

  13. Initial Payment. Enter the customer’s debit/credit card here for the initial payment. $52.92 (includes tax) The initial payment is entered after signing the lease because this payment covers the time between delivery of the items and the first payment.

  14. Initial Payment. If the payment does not go through, DO NOT deliver the items to the customer. If there are $52.92 (includes tax) any problems please contact support at the phone number on the bottom of the page . . . . (855) 282-7378.

  15. Initial Payment. Once the payment has been submitted and approved, you may continue to the last step.

  16. Lease Completed. After the lease has been created, you can ‘Confirm Delivery Now’ although this option is only to be used if the customer is taking the product with them the same day. Confirmed Delivery Date is only to be entered AFTER the delivery has happened. Once the lease is completed and signed, Crest will contact the customer directly on their mobile phone. This is to welcome them, confirm their Retailer Portal identity, and answer any questions they might have.

  17. Crest Portal – Confirm Delivery Button. After the lease has been signed/created, the ‘Confirm Delivery’ button will appear, select this button to confirm the Actual/Confirmed Delivery Date. $2,100.00 560147-1 Rollins Adam This Confirmed Delivery date needs to be entered in order for the lease to be funded. Retailer Portal

  18. Delivery Confirmation. After clicking the ‘Confirm Delivery’ button you need to enter the Confirmed Delivery Date. 12/12/2016 Funding from Crest is based Adam Rollins off of this date, so it’s (555) 555-5555 important that the delivery has 560147-1 already happened. Crest will $2,100 Sofa, Love Seat, and Coffee Table independently confirm with the customer the delivery has happened via text or a call. Retailer Portal

  19. 12/12/2016 Adam Rollins (555) 555-5555 560147-1 $2,100 Sofa, Love Seat, and Coffee Table Retailer Portal Customer’s Mobile

  20. Finished. Upon entering the Confirmed Delivery Date, the lease is ready for funding. Retailer Portal

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