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COVID 19 UPDATE 4-30-2020 Todays Agenda Welcome Cathy Franklin - PowerPoint PPT Presentation

COVID 19 UPDATE 4-30-2020 Todays Agenda Welcome Cathy Franklin Opening remarks Paul Throne Cascades Spring 2020 Release Marian Polsak WIC services waiver update Marian Polsak Remote services Cathy


  1. COVID – 19 UPDATE 4-30-2020

  2. Today’s Agenda  Welcome – Cathy Franklin  Opening remarks – Paul Throne  Cascades Spring 2020 Release – Marian Polsak  WIC services waiver update – Marian Polsak  Remote services – Cathy Franklin  Local Agency Survey questions update – Jody Ceesay  GoToMeeting update – Margaret Dosland  Questions and answers – Heidi Feston Washington State Department of Health | 2

  3. Governor’s Dashboard  https://www.governor.wa.gov/sites/default/files/4_29_DataVi sualizations.pdf Washington State Department of Health | 3

  4. Cases are declining Washington State Department of Health | 4

  5. Deaths are declining Washington State Department of Health | 5

  6. The future is unknown Washington State Department of Health | 6

  7. WIC redemption is stable Washington State Department of Health | 7

  8. Cascades Spring 2020 Release Cascades Spring 2020 Enhancement Release – June 1 st 1. Pregnant transfer participants – enter eligibility to the end of the month 6 weeks postpartum 2. Child certifications extend to the end of the month the child turns 5 years of age 3. Releasing Temporary Certification End Dates 4. Master Calendar memory issue fixed 5. Nutrition Risk Factor updates Training materials coming soon! Washington State Department of Health | 8

  9. Waiver Status: 4/30/2020 Waiver Status Start Date End Date* Description Resources Requested Federal Waivers Defer Approved March 20,2020 May 31, 2020 Measurements and Remote Anthropometric bloodwork normally Certification and Bloodwork required are waived policies Remote Benefits Approved March 24, 2020 May 31, 2020 Staff can issue benefits Remote Issuance remotely and sign for Certification participants policies • Separation of Approved March 30, 2020 May 31, 2020 1 staff person can Remote Duties enter all Certification certification policies information • No chart review • Staff can’t certify themselves, close friends or relatives • Defer Proof of Approved May 1, 2020 May 31, 2020 Select COVID-19 as Updating ID, Residency the proof Remote • and Income Review R & R Certification • Sign R & R for policies participant • Defer Rights & Approved April 7, 2020 May 31, 2020 Sign R & R for Remote Responsibilities participant Certification Washington State Department of Health | 9 signature policies

  10. Proof of ID, Residency, & Income Waiver  If you see the proof, document it  If the participant can’t provide it, select COVID- 19 as the proof  Review the R & R  Sign the R & R electronically for the participant  You don’t have to use/sign the No Proof forms (Affidavits)  Not a grace period Washington State Department of Health | 10

  11. Remote Services  Early in the pandemic shared options about providing “remote” services.  Later we clarified that all WIC services be provided remotely unless they can’t be. Washington State Department of Health | 11

  12. Remote Services  Remote means no face to face contact between staff and participants.  Can we still serve participants face to face in WIC clinics, including walk-ins?  While we discourage this, as long as staff are following CDC guidelines, this is an agency decision.  Is it o.k. to place materials in a box or other mechanism, e.g. “Curbside services”? Yes Washington State Department of Health | 12

  13. Status of WIC Services Survey Washington State Department of Health | 13

  14. Summary of Status of WIC Services Survey  Changes in WIC SITES questions o To better assess: ■ the actual remote services being provided ■ that social distancing measures are being taken . Washington State Department of Health | 14

  15. Summary of Status of WIC Services Survey  Two separate questions o Sites open and providing some WIC services curbside (curbside services include placing pumps, WIC cards, or nutrition education materials in a box or other mechanism for retrieval as long as social distancing is maintained .) o Sites open and providing some face-to-face services inside the WIC clinic. Washington State Department of Health | 15

  16. GoToMeeting - Fact Finding  We want to hear and learn your facts and insights: • Training materials • Your tips and “aha” moments • Strategies and practices you think would be helpful using GoToMeeting • Participant use, interactions, showing documents, reviewing materials • Cascades Support as GoToMeeting support Washington State Department of Health | 16

  17. GoToMeeting - Fact Finding  Need: • 3-4 agencies • 5-10 participant interactions per person, or at least 20 interactions minimum per clinic • Join conference call • Provide feedback about the areas mentioned on last slide ACT by Friday, May 1, 2020 close of business: Send your request to WAWICTraining@doh.wa.gov Washington State Department of Health | 17

  18. Questions? Contact us with your questions: Policy Support phone: 1-800-841-1410, press 3, then press 1 or email at wicpolicysupport@doh.wa.gov Your Local Program Consultant (LPC) or email at wiclpc@doh.wa.gov

  19. To request this document in another format, call 1-800-525-0127. Deaf or hard of hearing customers, please call 711 (Washington Relay) or email civil.rights@doh.wa.gov.

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