Corporate IR Presentation Based on 3M 2019 Financial Results 01. - - PowerPoint PPT Presentation

Corporate IR Presentation Based on 3M 2019 Financial Results

01. - Overview - Financial Performance - Outlook – Strategy 2021 2

Quest Group @ a Glance (3M 2019) € 125m €14 5m Revenues Total Equity Diversified >38 years Business operations successful track record applying active (est. in 1981) management principles 1.799 Active in : Revenues • ICT Products* € 65m Headcount • IT Services € 25m >30 Countries • Courier/Post € 24m International Activity • Electronic Payments € 9m ( >16% of revenue) • Ren. Energy / Other € 0,9m Strategy Building Blocks Value Creation – Track Record • Customer Driven • 2015-2019 Revenue Growth 52% • Operational Excellence • 2015-2019 Ebitda • Human Capital & Values Growth 166% • Innovation / Technology • 2015-2019 EBT Growth 515% Orientation • Net Cash 6m • International Expansion • Growth Investments 2013-2018 >80m Value Creation Diversified Business Enabler 3 *Wholesale/Retail

Business Segment Description IT Products IT Services Courier & (Wholesale/ Retail) Electronic Ren. Energy Postal Payments  Largest distributor of H/W & Other  Leading IT integrator in and S/W products in Greece  Largest Local Courier domestic market ~ 20%  40%+ of IT distribution Operator in SE Europe M.Share  Leading POS network Market in Greece (~ 24% Μ. Share)  30+ countries of operator in Greece  Owns & operates 10  Certified Greek partner of  Leading Alternative operations  ~230K installed POS in photovoltaic parks of major international vendors Postal Operator in  ~40% International merchants 13,2MW power  Own Brand assembler & Greece revenues  ~40% Μ. Share in POS  Pursues actively new distributor (~7% Μ. Share)  600+ customers across  >400m transactions/yr investments in  Apple’s Value Added  50+m shipments/year industries & geographies R.Energy to reach ¬  Serves all major banks Distributor Greece & Cyprus (20m courier/30m  80% of revenues from 20 MW gradually  8 Apple retail stores  Significant Growth Post) services activities  Quest Holdings: investments ~€40 m  120 service centers for  40+ years experience in  500+ Service Points during 2015-2018 Parent Company Technical Support banking & telecom  38 years experience  Advanced e-commerce  Personnel: 8 sectors  Personnel: 108 platform  Specialized it/tech  30.000m2 facilities  Personnel: 413 professionals  Personnel: 469  Personnel:801 4

P&L (3M 2019) Amounts in ,000 € SALES 140.000 120.000 124.996 115.862 100.000 2019 VS 2015 96.733 80.000 +51,8% 87.097 82.324 60.000 4years CAGR 40.000 +11% 20.000 - 2015 2016 2017 2018 2019 EBITDA EBT 9,5% 9,2% 5,4% 14.000 10,0% 7.000 5,3% 6,0% 12.000 6.000 7,3% 5,0% 2019 VS 2015 8,0% 3,7% 11.845 10.000 6,2% 5.000 6.639 +166% 2019 VS 2015 4,0% 10.691 5,4% 6.274 6,0% 8.000 4.000 +515% 3,0% 4years CAGR 2,3% 6.000 3.000 4,0% 7.027 +27,7% 4years CAGR 1,3% 2,0% 3.566 2.000 4.000 5.389 +57,4% 1.963 4.451 2,0% 1,0% 1.000 2.000 1.080 - 0,0% - 0,0% 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 EBITDA EBITDA Margin EBT EBT Margin 5

P&L (3M 2019) Amounts in ,000 € Amounts in ,000 € 3M 2019 3M 2018 YoY % Sales 124.996 115.862 7,9% EBITDA 11.845 10.691 10,8% % sales 9,5% 9,2% Explanations/Clarifications: EBIT 7.655 7.487 2,2% % sales 6,1% 6,5% • 3M2019 Results include extraordinary positive effect EBTD 10.829 9.478 14,3% from reversal of past negative provisions of ~+€ 1,4m regarding cancelation of retroactive payment of % sales 8,7% 8,2% intellectual property rights. This cancellation was EBT 6.639 6.274 5,8% applied by law during Q1.2019. % sales 5,3% 5,4% • EBITDA include ~ + € 1,1m positive impact from first adoption of IFRS 16 (Leases), while effect on EBT was EAT 4.583 4.018 14,1% negligible. % sales 3,7% 3,5% • EBITDA & EBIT do not include “other gain/losses” EAT & NCI 4.458 3.730 19% related to investment activity. • Q1 2019 was affected by drop of profitability of e- Depreciation & Amortization -4.190 30,8% -3.204 payments segment by € 1,5m vs previous year caused Financial results -1.138 -6,3% -1.215 mainly by market maturity CAPEX & New Invesments 1.657 158,1% 642 6

Balance sheet (3M 2019) Amounts in ,000 € Group Balance Sheet 3M 2019 12M 2018 Tangible & intangible assets 67.803 70.245 Right-off-use assets 20.619 - € 347m € 145m Goodwill 32.222 31.649 Other 34.326 34.186 Non-current assets 154.971 136.081 Total Assets Total Equity Inventories 28.215 26.376 Trade & other receivables 103.289 100.956 Cash and cash equivalents 52.984 63.164 Other 7.525 7.316 Current assets 192.014 197.811 Total assets 346.985 333.892 €53 m €63 m Total equity 144.745 140.173 Borrowings-Long Term 6.713 9.227 Lease liability 19.714 - Cash Tangible Assets Other 31.669 37.682 Non-current liabilities 58.096 46.909 Borrowings-Short Term 40.106 28.214 Trade & other payables 81.081 108.879 Group’s € 20m. change in Net Debt during 03M2019 ( debt + Lease liability 3.482 - leasing- cash and cash equivalents ) was mainly due to: Other 19.475 9.716 • (EBTD+ € 11m) + (Tax - € 2m) + (Capex & New Investments Current liabilities 144.144 146.810 - € 1,7m) = Total + € 7,3m Total Liabilites & equity 346.985 333.892 • WoC & other changes of - € 27m (also includes ~ € 7,5m Net Debt/(cash) (6.165) (25.722) form new agreement of card link with the banks) 7

Cash Flow (3M 2019) Amounts in ,000 € Group Cash Flow 3M 2019 3M 2018 EBT 6.638 6.273 Depreciation/Amortization 3.190 3.208 WoC (Change in Inventories, Receivables, Payables) (27.560) (1.260) Tax paid (527) (90) Other operating activities (111) (4.711) Cash flows from operating activities (17.231) 4.634 Capex (474) (642) Other investment activities (463) 75 Cash flows from investing activities (937) (567) Proceeds from borrowings/Repayments of borrowings 9.052 (4.969) Repayment of lease liabilities (1.063) - Cash flows from financing activities 7.989 (4.969) Total Change (10.179) (902) Cash & Equivalent at beginning of year 63.164 47.937 Cash & Equivalent at end of the year 52.985 47.035 Net Debt/(cash) -6.165 -442 8

Highlights / Outlook by Sector o +9% sales growth in 3Μ 2019, driven by market share/e-commerce and retail expansion. o Focus is on cost optimization, improving profitability and margins and contain WoC. IT Products o 1,4m negative provisions taken in Q2 2018, reversed in 3Μ 2019. Expected to Improve also Q2 2019 (Wholesale/ Retail) o Organic growth is also estimated for 2019, at a more moderate pace. o +18% Sales growth, +123% EBT growth in 3Μ 2019 IT Services o Focus is on growth in EU Services and improve project delivery ops and optimize cost structure. o We estimate improved results for 2019 both in both the revenue and profitability lines. o Revenue growth driven mainly by e-commerce shipments. o Courier grew by only ~1,1% (affected by Easter seasonality and fewer w.days) and Post by ~1,8% Courier & o New automated state of the art sorting hub (to be ready at mid 2020). Postal o A higher growth in sales and moderate EBT growth is expected for estimated for the remaining year o Decrease in sales (9,7% ) was primarily due to POS market reaching a state of maturity. The new Electronic agreement includes revenue discounts for the years 2018-2020 and lower prices during 2020-2024. Payments o Further future growth will be driven by the increase in transactions and new products o For the full year sales are estimated to stabilize at 2018 levels, while EBT margins at 12%-15% of sales. o Ren. Energy: Results more than doubled in 3M 2019 due to the acquisition of 7MW in 2018 and Ren. Energy & 0,5MW in January 2019. This trend is estimated to continue during the whole year. Other o Actively pursuing new growth investments in core /other areas (M&As). 9

3M 2019 Highlights / Group Outlook Highlights Growth in Sales (+8%) vs 3M 2018 Growth in EBT (+6%) & Earnings per Share (+19,5%) vs 3M 2018 Moderate Organic Growth and improvement in operating profitability foreseen for 2019. Q1 Drop in organic profitability (by e-payments vs 2018) will be diminishing during the remaining year WoC change is also estimated to stabilize / improve during the remaining year. € 25m+ to be invested in high return (~15%) assets to fuel Growth (ACS new hub, new solar parks, other M&A’s) 10

Current Activities Main Growth Focus Areas 04 01 06 Distribution Infrastructure Mobility & IoT 01 Channel Electronic Payments Mobility & IoT Focus 05 02 05 Areas 02 Electronic E-Commerce Infrastructure Payments E-Commerce 04 Int. 03 06 Markets 03 Inorganic International Investments Markets in RE & NBD Commercial Networks 11