Coordinated Entry Referrals in HMIS Joan Domenech Coordinated Assessment and Housing Placement Manager Homeless Service Network of Central Florida, Inc. 2828 Edgewater Drive Orlando, FL. 32854 office: 407-893-0133 x 614 email: joan.domenech@hsncfl.org
Homeless System without Coordinated Assessment Rapid Rehousing Emergency Chronically Shelter Homeless Prevention Homeless Family PSH Homeless Veteran Transitional Housing Situational Veteran Homelessness Programs Other Resources
Coordinated Assessment System Rapid Rehousing Emergency Chronically Shelter Homeless Prevention Homeless Family Coordinated PSH Assessment Homeless Veteran Transitional Housing Situational Veteran Homelessness Programs Other Resources
Coordinated Assessment System Using HMIS Case Managers PSH 3 main Hubs Outreach managed by CAHP Referral and SSVF Matcher Navigation (Real Time Shelters Prioritization List) Veteran Programs Other SSVF homeless Matcher services Prevention providers SSVF Rapid Provider Rehousing Other Community Resources
3 Main Referral Hubs Managed by a CAHP and SSVF Matcher 1. HSN-Supportive Services for Veteran Families (SSVF) (HMIS ID: #648) 2. CAHP - Permanent Supportive Housing (PSH) (HMIS ID: #812) 3. CAHP - Navigator Match (HMIS ID: #811) ALL AGENCIES MUST COMPLETE VI-SPDAT and provide contact information for client before making a referral.
1. HSN-Supportive Services for Veteran Families (SSVF) (HMIS ID: #648) Refer: • Any veteran clients (before making the referral the client must have contact information and a VI-SPDAT Completed ) Once referred to the prioritization list the SSVF Matcher will make an appropriate referral • Clients scoring 5+ and answer yes to the CH question will be referred for VA programs • Clients scoring 0-9 will be referred to SSVF provider.
2. CAHP - Permanent Supportive Housing (PSH) (812) Refer clients that meet all the following: • Score 10+ on the VI-SPDAT • Are chronically homeless and are document ready. • Document Ready Checklist Letter of Disability Letter of Chronic Homelessness Valid ID SSN
3. CAHP - Navigator Match (811) Refer clients that: • Score 10+ on the VI-SPDAT • Are chronically homeless • Do not have any contact with outreach or CoC Agencies with capacity
HOW TO COMPLETE REFERRALS IN HMIS TO MAIN HUBS
• Go to client • Click on service transactions
Click on Add Referral
A) Select appropriate need B) Once highlighted click on > Add Terms
• Once the need is selected all providers in HMIS that provide a service related to that need will populate in the search results. • You will select one of the 3 main hubs managed by a CAHP and SSVF Matcher 1. HSN-Supportive Services for Veteran Families (SSVF) ( 2. CAHP - Permanent Supportive Housing (PSH) 3. CAHP - Navigator Match ALL AGENCIES MUST COMPLETE You select the referral VI-SPDAT and provide contact information for client before provider by clicking making a referral. the green plus sign.
• Once select the provider will populate in the selected provider area
Attaching a VI-SPDAT score to Referral You select the VI- SPDAT score by clicking the green plus sign. Click on search It is essential that a VI-SPDAT score is attached to the referral since this is the base of our prioritization list. Referrals will not be accepted if they do not have an attached score
Click on Save ALL
Next Steps • Date Quality Reviews of Clients & Providers – Completeness – Accuracy – Freshness • Completing HMIS Referral – Making and receiving Referrals – Monitoring for accountability to ensure effective handoffs
HOW TO ASIGN YOURSELF AS THE NAVIGATOR • Navigator similar to, but different than, Case Manager • Being linked to on-going Coordinated Assessment case conferencing • Updating progress using HMIS effectively • Serves as key contact point for client to multiple agencies
How to answer New assessment questions for Case Conference • Using HMIS Assessments as part of the Coordinated Assessment and Housing Placement process • Enhanced reporting and analysis includes active collaboration and commitment
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