Console Brief Bob Dick Presenter: Bob Dick CRITICAL COMMUNICATIONS - PowerPoint PPT Presentation

Operations Center Communication Console Brief Bob Dick Presenter: Bob Dick

CRITICAL COMMUNICATIONS HOW DO YOU COMMUNICATE TODAY? IN AN EMERGENCY OR CRISIS SITUATION DO YOU HAVE THE TECHNOLOGY PLATFORM TO COMMUNICATE EFFECCTIVELY?

ABOUT ACG SYSTEMS MARKET LEADER IN AVIATION COMMUNICATIONS ACG Systems is a communication solution provider capable of delivering complex integrated systems to aviation and federal customers. COMMAND AND GROUND RADIO AIR to GROUND CONTROL CENTER COMMS COMMUNICATIONS INTER OP & REMOTE PTP MICROWAVE RECORDING RADIO ACCESS

ABOUT ACG SYSTEMS MARKET LEADER IN AVIATION COMMUNICATIONS • AM Ground/Air Radio: Park Air, Technisonic, ICOM • FM Ground Radio: Motorola, ICOM, Kenwood • Command & Control Consoles: AVTEC / WAVE / Zetron / Orion / Telex ACG IS A VENDOR NEUTRAL PROVIDER COMMITTED TO CUSTOMER NEEDS

ACG SERVICES PEOPLE. PROCESS. PRODUCTS DESIGN AND PROGRAM CONFIGURATION LOGISTICS MANAGEMENT ENGINEERING ACCEPTANCE INTEGRATION TESTING INSTALLATION TESTING HELP DESK SUPPORT TRAINING

CUSTOMERS COMMERCIAL AVIATION

CUSTOMERS AVIATION RELATED

What is Communication Console Technology? Technology that allows you to integrate different communication systems such as radio, telephone into one platform.

Console System Architecture Ground Radio LAN/WAN VPGate™ Console A/G Base Radio Phone switch • Simple scalable expansion to add positions or radio/telephone

CONSOLE POSITIONS INCLUDE: C A. 1 Touchscreen Monitor B. 2 Speakers C. 1 Headset

SAMPLE OPERATOR POSITION

Sample Airport Operator Position Intuitive & Logical Design

Auto & Speed Dial Feature Lack of immediate access to telephone numbers slows down an operation!

Sample Airport Autodial Page Speed dial data bases for immediate access to thousands of numbers

MOBILE DISPATCH SCOUT SCOUT MOBILE DISPATCH Scout or Ranger installed on a Windows laptop or tablet communicating via secure VPN connection: CONNECTION OPTIONS LTE – Greatest regional mobility to stay connected while on the move . Wi-Fi – Site connectivity to increase situational awareness during operational meetings

Communication Console: Value Proposition How can it improve your the operation? Airport Operations Center Ramp Tower Airport Security Police & Fire

VALUE PROPOSITION: Expand Communications  Expand telephone functionality  Add access to radio resources: ramp frequencies, TSA, FAA, state & local

VALUE PROPOSITION: Expand Communications  Increased communications = more informed operational decisions by all After Before Radio Ground Radio A/G Base Phone Console Phone

VALUE PROPOSITION: Improve Communications Via intuitive operator GUI & digital/IP voice technology  Ease of operation = increased use of communication tools  More expedient comms = Access to assets allows more time for better, safer decisions  Clarity of comms = Fewer mistakes & misunderstandings

VALUE PROPOSITION: Improve Communications Via intuitive design, clarity & timing

VALUE PROPOSITION: Connect Communications  Simultaneous Broadcasting over Radio & Telephone = Expedites info flow  Patching disparate groups reduces delay of critical information = Timely decision making  Enhanced telephone capabilities: Conferencing, Transferring, Unattended/Attended Call Forwarding

VALUE PROPOSITION: Employee production & professional  Increase employee production  Allows piping of audio for training during downtime  Impress potential business partners

VALUE PROPOSITION: Enable Mobile Communications  Flexible Emergency backup sites w/lower costs  Or pick up and go  Offsite access for management & critical personnel  Future: remote office

VALUE PROPOSITION: Recording ACCESS to playback of communications  Instant Recording: Real Time Retrieval, Playback, Forwarding  Long Term: Recording and Archiving  Use for QC, Training, Law Enforcement

VALUE PROPOSITION SUMMARY EXPAND your ability to communicate with various departments, agencies, airlines IMPROVE the clarity and timing of comms via intuitive GUI design & technology CONNECT radio & telephone comms between those who could not previously talk INCREASE productivity & professional of airport personnel & operation center ENABLE mobility of comms thus increasing flexibility of operation ACCESS immediate and long term recordings

Thank you! Come and Talk to us at Booth 1000 Bob Dick Presenter: Bob Dick