Connexxus Benefits for ABOG April 2015 – Santa Cruz
Year-over-Year Performance Highlights Airfare booked compared to previous year: • 2014 air volume was $43M – increase of 20% • 90,000 air tickets booked through system – increase of 29% Average of 342 trips booked each business day • UC airfare consistently lower than higher education benchmarks – value of UC rates Annual savings (air, hotel, car rentals, online bookings): • 2013 = $10.6M saved (15% increase over 2012) • 2012 = $8.7M saved (34% increase over 2011) • 2011 = $6.5M saved (22% increase over 2010 when $4.5M was saved) Customer Service Satisfaction: • Annual survey sent to over 10K and had a response rate of 40% Satisfaction with program rated at 85% (excellent or good) Systemwide adoption of Connexxus: • Campus usage now at 48% – 20% over 2013 Connexxus Program Benefits | www.travel.ucop.edu 2
What’s In It for You? Airfare Rates & Benefits • Average airfare discounts of 5% on Domestic and 20% on International • Management of unused tickets (reduce loss of airfare credits) • Airline service funds to reduce change fees (first come, first serve) Coming Soon Complimentary Silver Status on Virgin America • Car Rental Tips • UC Policy allows up to intermediate cars as pricing similar to compact • Complimentary membership with Hertz Gold or National Emerald Hotel Program • Average discounts of 19% with Marriott, Starwood, and Club Quarters • Exploration of Virtual Credit Cards for campus paid hotel program Connexxus Profile • Updates transfer to BCD Travel only • First-time users expect to confirm Gender, DOB, TSA required fields Insurance (Risk Services) • Automatic traveler insurance (alerts to extraction through WorldCueTraveler-iJet) • Vehicle protection through the car rental company (Hertz/National/Enterprise/Dollar/Thrifty) Social Media (Stay Connected) • Twitter & LinkedIn (ucconnexxus) • Connexxus UC distribution list (uctravel@ucop.edu) Connexxus Program Benefits | www.travel.ucop.edu 3
Connexxus Program Snapshot Connexxus Agencies Southwest BCD Travel UCLA Travel Center (SWABIZ) Agent assistance or Agent assistance or UC discounts via online booking tool online booking tool SWABIZ only (Concur) (NuTravel) Access to web only Access to UC air, car Access to UC air, car fares and hotel discounts and hotel discounts Personal credit card Automatic traveler Automatic traveler only insurance enrollment insurance enrollment No booking fees Campus paid airfare Campus paid airfare or personal credit or personal credit Additional 250 Rapid card card Rewards points for each one way trip Booking fees = $7.50 Booking fees = $10 for online booking or for online booking or $34 for agent booking $30 for agent booking Connexxus Program Benefits | www.travel.ucop.edu 4
Prepared by Central Travel Office Email uctravel@ucop.edu Portal www.travel.ucop.edu Revised April 16, 2015 Connexxus Program Benefits | www.travel.ucop.edu 5
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