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Conduct & Appeals Unit Ros Hampton Head of CAU Dr Mark Groves - PowerPoint PPT Presentation

Conduct & Appeals Unit Ros Hampton Head of CAU Dr Mark Groves Deputy Head of CAU Ros Boden Senior Administrator Yvette Hicken - Senior Administrator Yaseem Mahmood Graduate Intern What do we do? Complaints (Students


  1. Conduct & Appeals Unit Ros Hampton – Head of CAU Dr Mark Groves – Deputy Head of CAU Ros Boden – Senior Administrator Yvette Hicken - Senior Administrator Yaseem Mahmood – Graduate Intern

  2. What do we do? • Complaints (Students and members of the public) • Academic Appeals • Academic Misconduct • Discipline & Fitness to Practice (Students)

  3. Complaints “the expression of concern or dissatisfaction with a service provided by the University, the provision of a course or related academic service” • Complaints process – Informal – Formal • New Complaints – Complaints Resolution Co-ordinators – Formal

  4. Academic Appeals “The University Academic Appeals procedure applies only to the decisions of Assessment Boards of the University. The University has no powers to review assessment which is considered externally.” Valid Grounds: • The published grades are incorrect. • There has been a material irregularity in the assessment process which casts reasonable doubt on the validity of the result. • Performance in assessment was affected by exceptional factors which could not (for valid reasons) be notified to the Award Board prior to its meeting. • There has been an error in the application of University regulations in a decision of the Award Board relation to continuation, progression, completion or conferment. • There has been a material error in the calculation of an award classification. • There is no right of appeal against the academic judgement of the Assessment Board. For example:

  5. Academic Misconduct • Plagiarism • Collusion • Cheating

  6. Student Discipline • Breaches of the Student Code of Conduct • Applies to all UoW students • Local procedures first • Advice and support available

  7. Useful links • University Policy and Regulations : http://www.wlv.ac.uk/polsregs • Conduct and Appeals http://www.wlv.ac.uk/current-students/conduct-and-appeals/

  8. THANK YOU conductandappeals@wlv.ac.uk.

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