Coaching Techniques Series: The Importance of Coaching January 18, - PowerPoint PPT Presentation

Coaching Techniques Series: The Importance of Coaching January 18, 2001

Objectives for the Coaching Techniques Series... ■ Understand the importance of coaching as a leadership role. ■ Understand the Superior Coaching Model. ■ Understand each element in the model and how all the elements are related to each other. ■ Equip you with all the skills required to use the Superior Coaching Model.

Objectives for the Coaching Roundtable Discussions... ■ Feedback on how well you apply the Superior Coaching Model. ■ Plan to reinforce your learning after the program and apply what you have learned to your job as team leader.

Series Flow... Session One: Session One: ■ The importance of coaching. ■ Organize review and action groups. ■ Introduce the Superior Coaching Model

Series Flow... Session Two: Session Two: ■ Clarify meaning of all elements in model. ■ Begin action planning to reinforce and apply learning.

Series Flow... Session Three: Session Three: ■ Continue to clarify meaning of all elements in model ■ Continue action planning to reinforce and apply learning

Program Norms... ■ Informal & interactive ■ Take each other’s comments and questions seriously ■ Listen to understand ■ Avoid nitpicking ■ No sub-grouping (i.e. ‘side bar’ conversations) ■ Be prompt & prepared

Program Norms... Have fun! Have fun!

Review & Action Groups ■ Meet as indicated by facilitator during program. ■ Share and reinforce their learning. ■ Raise questions that they need answered. ■ If possible, continue to meet after program.

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Why Coaching is Becoming SO SO Important? ■ Control model for managing and leading isn’t what is needed in today’s marketplace… organization’s must continually improve and innovate… needs employee involvement. ■ Present need is to do more with less and empower people. ■ Supervisors & leaders are being expected to act as resources and problem solvers. ■ Coaching is a primary tool for being a resource and solving problems.

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Changes in Management & Leadership Functions From leading & To leading & managing managing through: through: ■ Direct oversight ■ Indirect oversight ■ Directing ■ Setting values/goals ■ Limiting performance ■ Empowering ■ Individuals ■ Teams

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The Meaning of Superior Coaching... ■ Successful coaching is an activity that results in the continuous improvement of performance. ■ Coaching is a conversation between a leader and an individual or a team that results in the continuous improvement of performance. ■ Coaching is a disciplined conversation, using concrete performance information, that take place between a leader and an individual or a team that results in the continuous improvement of performance.

The Superior Coaching Model Coaching Coaching C.I.O.P. = Continuous Improvement of Performance

Handout

Objectives for the Coaching Techniques Series... ! Understand the importance of coaching as a leadership role. ! Understand the Superior Coaching Model. ■ Understand each element in the model and how all the elements are related to each other. ■ Equip you with all the skills required to use the Superior Coaching Model.

The Meaning of Superior Coaching... ■ Successful coaching is an activity that results in the continuous improvement of performance. ■ Coaching is a conversation between a leader and an individual or a team that results in the continuous improvement of performance. ■ Coaching is a disciplined conversation, using concrete performance information, that take place between a leader and an individual or a team that results in the continuous improvement of performance.

Series Flow... Session Two: Session Two: ■ Clarify meaning of all elements in model. ■ Begin action planning to reinforce and apply learning.