CO-DESIGN TOOLKIT A collection of useful tools for Co-design of NBS - PDF document

CO-DESIGN TOOLKIT A collection of useful tools for Co-design of NBS in CALs. Co-Creation Pathway steps 07/10 Work Package WP2 Dissemination Level Public- city Lead Partner Politecnico di Milano Due Date N/A Submission Date 02/08/2019 www.clevercities.eu

www.clevercities.eu Deliverable No. N/A Work Package Number 2 Dissemination Level PUBLIC Eugenio Morello, Politecnico di Milano Author(s) Israa Mahmoud, Politecnico di Milano Giuseppe Salvia, Politecnico di Milano (tool 7.2). Co-author(s) Chiara Vona, Eliante (tool 7.2b). Zoe Dibb, Young Foundation (tool 8.2). Date 02/08/2019 File Name CLEVER Cities – Co-design Toolkit Status Under progress Revision Reviewed by (if applicable) Morello, E., Mahmoud, I.H., Salvia, G., Dibb, Z., Vona, C,]., (2019). Co- Possible Citation: design toolkit: a collection of useful tools for co-designing NBS in CALs. CLEVER Cities project. H2020 grant no. 776604. This document has been prepared in the framework of the European project CLEVER Cities. This project has received funding from the European Union’s Horizon 2020 innovation action programme under grant agreement no. 776604. The sole responsibility for the content of this publication lies with the authors. It does not necessarily represent the opinion of the European Union. Neither the EASME nor the European Commission are responsible for any use that may be made of the information contained therein. CONTACT: This project has received funding from the Email: European Union’s Horizon 2020 innovation eugenio.morello@polimi.it ; action programme under grant agreement no. israa.mahmoud@polimi.it 776604. Website: www.clevercities.eu 2 CLEVER Cities Co-Design Toolkit

www.clevercities.eu Contents BEFORE STARTING: HOW TO USE THESE TOOLS ....................... 5 Co-design activities in the CLEVER Action Labs ........................... 8 Defining the level of engagement by steps and tools .................. 12 STEP 07 \ Launch the CAL at local level ........................................ 13 Tool 7.1: CALs Launch Brainstorming ........................................... 14 Tool 7.2: Define Target Audience Personas .................................. 20 Tool 7.2b: Conduct Stakeholders’ interviews................................ 23 Tool 7.3: Design the CALs Launch ................................................. 26 Tool 7.4: CALs Launch Follow-up Evaluation ............................... 29 STEP 08 \ Co-Design the Nature-Based Solutions ........................ 33 Tool 8.1: CAL Focus Verification .................................................... 35 Tool 8.2: CAL Theory of Change Review ....................................... 40 Tool 8.3: CAL Co-Design Jam ......................................................... 44 Tool 8.3.1. Community walk ............................................................ 46 Tool 8.3.2. Immersion: Empathy Map and “How might we” ......... 47 Tool 8.3.3. Co-mapping local assets .............................................. 49 Tool 8.3.4: Tackling NBS Card Sorting ........................................... 50 Tool 8.3.5. Technical co-design working table .............................. 52 Tool 8.4: CAL Co-Design Scenarios Board .................................... 53 Step 09 \ Disseminate Co-Design activities ................................... 58 Tool 9.1 Define the Co-design Dissemination Plan ...................... 58 Tool 9.2 Define the Online Dissemination of CAL Activities ........ 59 3 CLEVER Cities Co-Design Toolkit

www.clevercities.eu Tool 9.3 CAL Dissemination Feedback Report.............................. 60 Step 10 \ Co-design and test alternative design scenarios .......... 61 Tool 10. 1 CAL Final Design Assessment and Fine-tuning .......... 61 Appendix of Glossary and Definitions ........................................... 62 4 CLEVER Cities Co-Design Toolkit

www.clevercities.eu BEFORE STARTING: HOW TO USE THESE TOOLS • Each city is different; we speak different languages, have different forms of organizations and civic engagement. We want to keep this diversity as a strong value for CLEVER Cities Project. • Hence, cities are encouraged to adapt the terms being used throughout the following tools according to their local contexts and languages. For Example, “UIP” and “CALs”, if needed, could find a successful translation which best fit in order to reach out a larger audience. • Therefore, we provide a series of practical tools and templates to be adapted to the local context, in order to share common pathway and goals. • Tools are flexible and can be used in different situations at different scales. • It is important to define a Local Monitoring Team (LMT) before starting this phase of co-designing with citizens. • Feedback from cities using the toolkit is also welcomed to improve the overall quality and credibility of our work. Figure 1: Infographic showing the structure of steps and tools to be developed during the co-creation process. 5 CLEVER Cities Co-Design Toolkit

www.clevercities.eu • Explore the following tools and download the templates that you can directly use for your activities! You will find one unique file that collects all the useful templates for each step. • In each Tool, you can find a flag to indicate the necessity of implementation as following: Optional tool Recommended tool Fundamental Tool REMEMBER: Urban Innovation Partnership (UIP) is a “city-wide or district-focused informal alliance of local and city authorities, community (groups), businesses, academics to promote the NBS for regeneration or urban transformation, facilitate and drive the co-creation process. More specifically, each UIP supports one or more CLEVER Action Labs (CAL)”. CLEVER Action Labs (CAL) will co-design, co-implement and co-manage NBS interventions in the deprived districts starting from specific place based NBS technologies as impulses. Each UIP supports one or more CLEVER Action Labs (CAL) as alliances of locally involved actors specifically interested or relevant to realize place based NBS interventions ‘on site’ with one specific CLEVER stimulus. 6 CLEVER Cities Co-Design Toolkit

www.clevercities.eu Figure 2: A Pathway developed along the 60 months of CLEVER Cites, according to the main tasks. 7 CLEVER Cities Co-Design Toolkit

www.clevercities.eu Co-design activities in the CLEVER Action Labs This phase is the core activity for the CLEVER action labs and refers to the co-design of the Nature Based Solutions in place. This is the activity that mostly involves local stakeholders and citizens, hence requires a highly inclusive approach and communication effort. The steps suggested in this phase must be applied to each CLEVER Action Laboratory. Co-design involves the collaborative design of urban regeneration interventions – CLEVER Stimuli. Novel smart technologies will be applied in this phase with the aim of improving the overall involvement of citizens in the process. 8 CLEVER Cities Co-Design Toolkit

www.clevercities.eu Table 1: Co-design steps and correlation to specific outcomes, Co0creation Guidance Part II, P 36. WHAT HOW PHASE STEP CLEVER deliverables Topic Specific outcomes ► STEP 1. Select the modality for the Launch the 07 CALs launch • The CAL launch 7 CAL at local Output 2. Design the CALs launch event report. level Report 3. Evaluate the CALs launch Template 1. Share and update the CAL focus through citizens’ contribution ► STEP 2. Review ToC for CALs • The CALs focuses 08 Co-design 8 Output 3. Co-design CAL specific • The CALs co-design the NBS Report NBS alternative scenarios project proposal Template Co-Design 4. Evaluate the co-designed CAL scenarios and converge on the solution. 1. Disseminate the CAL Co- • The CAL design status dissemination plan ► STEP 2. Communicate and update • The report about the Disseminate 09 9 co-design Output CAL specific NBS through CAL dissemination activities Report online platforms event or chosen Template 3. Evaluate the CAL modality dissemination modality 1. Assess and test the final • The CAL final co- Co-design ► STEP design scheme designed proposal and test 10 10 alternative Output design Report scenarios Template 9 CLEVER Cities Co-Design Toolkit