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Central Plaza Hotel Public Company Limited - CENTEL Q1/20 performance presentation Agenda Q1/20 summary performance Hotel business overview Food business overview CAPEX and guidance 2020 Appendix Thailand dominant revenue


  1. Central Plaza Hotel Public Company Limited - CENTEL Q1/20 performance presentation

  2. Agenda • Q1/20 summary performance • Hotel business overview • Food business overview • CAPEX and guidance 2020 • Appendix

  3. Thailand dominant revenue CENTEL overview Q1/20 CENTEL shareholding structure Maldives 8% Retails Bangkok 22.9% 30% Total Revenue 1.35 billion THB 4.6 bn Foreign institution shares issued Chirathivat family 8.9% 18.5% and paid-up Upcountry 61.9% Local institution 62% 6.3% As of March 2020 Hotel : 6 brands Food : 16 brands Food EBITDA 47% THB 1.1 bn Hotel 29.8%* Upscale Midscale Upper Upscale 53% Affordable Upper Upscale/ Luxury (22.9% Margin) Lifestyle Upscale *Excluding impairment Joint Ventures’ Brands 3 CENTEL overview Page 3

  4. Hotel business overview

  5. Significantly decrease from COVID-19 Thailand tourism overview Q1/20 impact Thailand number of tourist arrivals No. of tourist arrivals Growth yoy Growth driven by Chinese, Indian, Unit: million Laos and Japan, while European is flat yoy. Chinese -60.0%, 55.0 European -15.0% 50.0% 7% 6% 7% 4% 2% 1% 45.0 38.2 0.0% 39.8 -38% 35.0 -50.0% 25.0 -100.0% 15.0 10.8 10.3 9.7 9.0 6.7 5.0 -150.0% Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 FY18 FY19 -5.0 -200.0% Note: TAT estimates that tourist arrivals will down Source: Ministry of Tourism and Sport 60% to only 16 m persons in 2020 5 Hotel Business Overview Page 5

  6. Thailand tourism overview Q1/20 A greater decrease in Asia market Top 15 - International Tourist Contribution Q1/20 Top 10 - International Tourist Arrivals growth (%) – Q1/20 Singapore Vietnam 2% 2% Hong Kong USA Cambodia 2% 3% 2% UK 3% Others Germany 23% -5% -10% -17% -21% 3% -24% -32% -33% -42% -52% -60% France 4% Korea China 4% 19% India 4% Japan 5% Malaysia Laos Russia 9% 6% 9% (Unit : Person) Source: Ministry of Tourism and Sport Hotel Business Overview Page 6

  7. Supply still growing even demand Hotel demand and supply in Maldives Q1/20 declining Number of tourist arrivals and occupancy rate (yoy) Number of operational beds* Unit: beds Unit: persons No. of arrivals % Occupancy No. of operational beds Bed growth yoy 2,500,000 200.0% 75% 62% 59% 62% 62% 57% 54% 100.0% 15% 90,000 50.0% 16% 14% 14% 2,000,000 0.0% 13% 10% 7% 1,702,887 80,000 -100.0% 1,484,274 0.0% 70,000 1,500,000 -200.0% 51,001 60,000 49,924 49,213 47,477 45,216 -300.0% -50.0% 50,000 % Growth 1,000,000 -400.0% 15% 12% 40,000 24% 10% -100.0% yoy 21% -500.0% 482,978 451,197 30,000 389,101 379,611 382,760 500,000 -600.0% 20,000 -150.0% -700.0% 10,000 0 -800.0% 0 -200.0% Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 FY18 FY19 Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 Source: Ministry of Tourism, Republic of Maldives Source: Ministry of Tourism, Republic of Maldives Note: * included hotels, resorts, guest houses and safari vessels Hotel Business Overview Page 7

  8. Chinese dramatic drop because of Maldives tourism overview Q1/20 entry ban since February Top 15 - International Tourist Contribution Top 10 – International Tourist Arrivals growth (%) – Q1/20 Q1/20 Australia Saudi Arabia Korea 2% 2% Austria 1% Japan 2% 2% Poland Switzerland 1% 10% 2% -3% USA… 3% -9% -16% -14% -18% Others -24% -26% -30% -56% 25% France 6% Germany 7% Italy 12% Russia 8% India UK 9% 9% China 9% (Unit : Person) Source: Ministry of Tourism Republic of Maldives Hotel Business Overview Page 8

  9. Postponing some hotels in pipeline Hotel portfolio – 16,737 rooms because of COVID-19 Number of rooms Number of hotels In operation Pipeline In operation Pipeline Grand Grand Thailand Overseas Total Thailand Overseas Total Thailand Overseas Total Thailand Overseas Total total total Owned 4,205 252 4,457 147 1,432 1,579 6,036 Owned 16 2 18 1 4 5 23 Managed 2,565 786 3,351 1,884 5,466 7,350 10,701 Managed 20 4 24 10 20 30 54 Total 36 6 42 11 24 35 77 Total 6,770 1,038 7,808 2,031 6,898 8,929 16,737 As of March 2020 Total portfolio by rooms In operation by rooms 87% 36% 57% 53% Thailand Owned Owned Thailand Hotel Business Overview Page 9

  10. Pipeline – 8,929 rooms AEC, Middle East and Indian Ocean Summary of pipeline 2020E-2024E Total portfolio: number of rooms by region # of rooms Owned Managed Total East Asia Year 2021E 2022E 2023E 2020E 2021E 2022E 2023E 2024E Japan and China 1,111 keys Bali 210 210 West Asia Cambodia 240 240 Turkey 449 keys China 346 250 596 Southeast Dubai 607 607 Bali, Cambodia, Laos, Myanmar Asia Vietnam and Thailand 5,460 keys Japan 515 515 Laos 162 156 48 260 626 South Asia Maldives 145 165 101 130 541 Maldives 541 keys Myanmar 95 95 Middle Qatar 85 676 761 East Doha and Dubai 1,368 keys Turkey 449 449 Thailand 147 411 378 565 530 2,031 Vietnam 2,258 2,258 Total Rooms 607 292 680 1,202 1,210 3,318 250 1,370 8,929 Total Hotels 1 2 2 7 6 9 1 7 35 As of March 2020 10 Hotel Business Overview Page 10

  11. Hotels: Operating status As at April 30, 2020: 7 opening hotels Own hotels Stars # of Rooms Status Location 1 Centara Grand at CentralWorld 5 512 Partially open Thailand 2 Centra by Centara Government Complex Hotel & 3 212 Opened from April 13 to Thailand Convention Centre Cheang Watthana May 12 Managed hotels Stars # of Rooms Status Country 3 Centara Q Resort Rayong 4 41 0 Thailand 4 Centara Koh Chang Tropicana Resort 4 157 0 Thailand 5 Sandy Beach Non Nuoc Resort Danang Vietnam 4 204 0 Vietnam Managed by Centara 6 Centara Muscat Hotel 4 152 Partially open Oman 7 Centara West Bay Residences & Suites Doha Residence 265 Still 75% of occupancy Qatar Page 11

  12. Revenue drop from COVID-19 & Samui Hotel performance Q1/20 renovation while having fixed charge & increased rent Total Revenue EBITDA Unit: THB mn 3,000 2,756 33.9% 34.8% 2,500 1,822 1,797 2,000 1,500 1,176 52.7% 63.4% 1,000 556 430 500 EBITDA margin 42.7% 23.6% 30.9% 0 Q1/19 Q1/20 (Not Q1/20 (Adopted adopted TFRS 16 TFRS 16 & 9) & 9) 12 Hotel Business Overview Page 12

  13. Q1/20 RevPar -31.7% mainly from Total own portfolio occupancy Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC) 83.3% 83.2% 90% 24.8% 24.6% 10,000 9,000 70% 58.5% 58.6% 8,000 3.2% 50% 4.6% 7,000 5,541 5,534 5,359 5,285 6,000 30% 33.1% 4,615 4,601 31.7% 5,000 10% 4,000 3,089 3,142 -10% 3,000 2,000 -30% 1,000 -50% 0 Q1/19 Q1/20 Q1/19 Q1/20 All hotels Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach Hotel Business Overview Page 13 13

  14. Q1/20 RevPar -33.9% mainly from Thailand portfolio occupancy Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC) 100% 25.2% 10,000 82.8% 82.6% 24.8% 9,000 80% 57.8% 57.6% 8,000 60% 7,000 40% 8.0% 5.5% 6,000 4,530 4,474 20% 5,000 4,227 4,167 33.9% 36.0% 3,697 3,750 4,000 0% 2,401 2,443 3,000 -20% 2,000 -40% 1,000 -60% 0 Q1/19 Q1/20 Q1/19 Q1/20 All hotels Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach Hotel Business Overview Page 14 14

  15. Q1/20 RevPar -51.9% from Bangkok portfolio occupancy and room rate Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC) 100% 10,000 80.5% 34.3% 80% 9,000 8,000 46.2% 60% 7,000 40% 6,000 20% 16.2% 5,000 0% 3,299 4,000 2,766 51.9% -20% 2,657 3,000 -40% 2,000 1,278 -60% 1,000 -80% 0 Q1/19 Q1/20 Hotel Business Overview Page 15 15

  16. Q1/20 RevPar -27.9% mainly from Upcountry portfolio occupancy Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC) 20.4 % 19.8% 100% 83.9% 83.7% 10,000 80% 9,000 63.5% 63.9% 8,000 60% 7,000 5.6% 8.3% 40% 6,000 5,111 5,068 20% 4,784 4,688 30.6% 4,244 27.9% 5,000 4,288 0% 4,000 2,976 3,058 -20% 3,000 -40% 2,000 -60% 1,000 -80% 0 Q1/19 Q1/20 Q1/19 Q1/20 All hotels Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach Hotel Business Overview Page 16 16

  17. Q1/20 RevPar (USD) -23.7% from Maldives portfolio occupancy Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC) 19.9% 90.9% 100% 30,000 71.0% 80% 25,000 3.9% 60% 19,746 18,979 24.9% 40% 20,000 17,956 20% 13,480 15,000 0% -20% 10,000 23.7% -40% 433 USD 5,000 -60% -80% 0 Q1/19 Q1/20 Hotel Business Overview Page 17 17

  18. Hotel revenue breakdown by region 79% of hotel revenue from Thailand done Total revenue Q1/19 Q1/20 29.8% 23.8% 20.7% 20.3% 17.8% 17.9% 12.0% 12.2% 10.5% 8.3% 7.4% 6.7% 5.6% 2.8% 2.3% 1.9% Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Others Q1/20 Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Hat Yai Tak % RevPar Growth yoy -51.9% -24.9% -29.4% -39.5% -18.0% -55.8% -33.5% -30.7% 16.4% -32.3% -47.3% Excluding Centara Grand Samui Excluding Cosi Pattaya Hotel Business Overview Page 18

  19. Food business overview

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