Cancer Center Business Cancer Center Business Innovators Survey - PDF document

Cancer Center Business Cancer Center Business Innovators Survey Results Innovators Survey Results Study co-authors: Ronald Barkley, MS, JD Executive Director, New Hampshire Oncology Hematology & Teri Guidi, MBA, FAAMA President & CEO, Oncology Management Consulting Group What is a Cancer Center What is a Cancer Center Business Innovation? Business Innovation? • Combines resources, such as manpower, capital, clinical processes, facility, equipment • Typically in response to an environmental/market catalyst • In a manner that results in a distinguishable business model, practice or feature • That positions the organization for the future • Innovation is sustainable, not just transient “gaming” • Something occurs that stimulates the organization to move from status quo to a future state construct 1

What are the Environmental What are the Environmental Market Catalysts? Market Catalysts? Clear Consensus Response Mixed Response • Declining reimbursement • Increasing volume • Increasing costs of new demand technologies • Declining medical • Competitive threats manpower pool • Demand for the • Patient/consumer demonstration of quality, expectations performance and value What are the Common Characteristics - - What are the Common Characteristics Distinguishing Features? Distinguishing Features? Clear Consensus Response Mixed Response • Physician leadership • Sufficient number of • Managerial leadership providers, organized in care • Sustainable capital structure teams • Clinical excellence: evidence- • Multidisciplinary and based practice multimodality approach to care delivery • Economic incentives aligned • Cost control and financial among the providers and other management important stakeholders • Highly visible/dominant in • Continuity of care across a broad their market spectrum of services • Service Excellence: Patient- focused care 2

What Did We Find? What Did We Find? Continuation of the Study of Continuation of the Study of Innovative Best Business Practices Innovative Best Business Practices • 3-Year initiative to identify, evaluate and publish business practice performance standards for community-based oncology • In conjunction with Hematology Oncology News and Issues (www.honionline.com) • Hematology Oncology Practice Excellence (HOPE) initiative 3

Ron’ ’s Parting Thoughts on Cancer s Parting Thoughts on Cancer Ron Center Business Innovation Center Business Innovation • We’re all pioneering new territory • Sometimes pioneers discover new and wonderful uncharted lands • At other times, pioneers end up with an arrow in their backside • We’re here together at the Summit to increase our odds of the former rather than the latter taking place Contact Us Contact Us Ronald Barkley, MS, JD Teri Guidi, MBA, FAAMA Executive Director President & Chief Executive Officer New Hampshire Oncology Hematology Oncology Management Consulting Group 200 Technology Dr. 241 Smithtown Rd. Hooksett, NH 03106 Pipersville, PA 18947 Tel: 603.622.7438 Tel: 215.766.1280 r.barkley@nhoh.com tguidi@oncologymgmt.com 4