Can You Hear Me Now?? Communication skills for professional - PDF document

Sep 15, 2022 •35 likes •95 views

Can You Hear Me Now?? Communication skills for professional advancement The MSP Communication Playground Physicians NCQA Credentialing Software Meetings Joint Commission Office Staff Administration Nurses People should HEAR us! 1. Pick any

Can You Hear Me Now?? Communication skills for professional advancement
The MSP Communication Playground Physicians NCQA Credentialing Software Meetings Joint Commission Office Staff Administration Nurses
People should HEAR us! 1. Pick any object in this room and write it down. 2. I have difficulty communicating with _________. 3. This is the situation: ______________________. 4. I think it might be because _________________. 5. I wish I could ____________________________. 1. Handle your inner critic Oh, you are Oh, you are SO not SO not cute!! cute!! Why it works: 1. Often works on a variable ratio reinforcement schedule 2. Positive Reinforcement • Self ‐ worth 3. Negative Reinforcement • Fear of failure
Howitzer Mantras 1. This is poison. Stop it! 2. These are lies. 3. Stop this ‐‐‐‐ ! 4. Shut up! 5. Get off my back! 6. Stop this garbage! 2. Evaluate your assumptions
Assumptions??? Physicians NCQA Credentialing Software Meetings Joint Commission Office Staff Administration Nurses 3. Articulate with your body 4. Replace broken words
To end: Lessons From Lily SPEAKER CONTACT INFORMATION  Tami West ◦ Morning Sky, LLC ◦ info@tamiwest.com ◦ Telephone: (615) 497 ‐ 7714 ◦ Web Site: www.tamiwest.com ◦ Social Networking: ◦ www.facebook.com/TamiWestSeminars ◦ www. twitter .com/ tamiwest 17 RESOURCES: TAMI WEST 18

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