Calm Technology Calm Technology Design for the Next Generation of Devices Amber Case | @caseorganic Research Fellow, Harvard Berkman Klein Center, @medialab QCon SF | 9 Nov 2016 calmtech.com caseorganic.com
50 billion devices 50 billion will be online by 2020. -Cisco caseorganic.com
Sound good? caseorganic.com
Consider… caseorganic.com
The "Smart" Watch caseorganic.com
The "Smart" Fridge caseorganic.com
The Dystopian Kitchen of the Future caseorganic.com
Connected Animals caseorganic.com
The new Schrödinger's Cat Failure forces humans to ‘manually’ feed ravenous pets caseorganic.com
PetNet is not held responsible for any service failures: Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/ caseorganic.com
An era of interruptive technology caseorganic.com
We need a Calm Technology Calm Technology caseorganic.com
XEROX PARC: mid-90s Mark Weiser John Seeley Brown caseorganic.com
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“A good tool is an invisible tool . By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool .” Mark Weiser -- 1993 caseorganic.com
Designing Calm Technology caseorganic.com
I. Technology shouldn’t require all of our attention, just some of it , and only when necessary caseorganic.com
A Tea Kettle caseorganic.com
II. Technology should empower the periphery caseorganic.com
LUMOBack Smart Posture Sensor LUMOBack Smart Posture Sensor Buzzes you when you exhibit poor posture. caseorganic.com
III. Technology should inform and encalm caseorganic.com
Weather Status Lighting Hue Lightbulb connected to a weather report Aaron Parecki @aaronpk 2014 caseorganic.com
IV. Technology should amplify the best of technology and the best of humanity. 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines caseorganic.com
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Sleep Cycle Sleep Cycle Sleep Tracker and Alarm Clock sleepcycle.com caseorganic.com
Sleep Cycle Sleep Cycle Sleep Tracker and Alarm Clock sleepcycle.com caseorganic.com
V. Technology can communicate, but it doesn’t need to speak caseorganic.com
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The Roomba Robotic :) :) Vacuum Cleaner caseorganic.com
VI. Technology should consider social norms caseorganic.com
Social Effect Example Technology Enhancing Fear-inducing Invisible Normal Accepted Restorative caseorganic.com
The arrival of the smartphone camera The arrival of the smartphone camera caseorganic.com
Google Google Glass Glass caseorganic.com
Compare to the iPhone Launch Compare to the iPhone Launch • Improvement on an existing system Improvement on an existing system (smartphones) (smartphones) • Developer onboarding Developer onboarding • Limited Features Limited Features caseorganic.com
VII. The right amount of technology is the minimum amount to solve the problem caseorganic.com
Toilet Occupied Sign Street Lights caseorganic.com
VIII. Technology should make use of the near and the far caseorganic.com
Evolution of computers over time Far Mainframes Remote Mainframes Workstations Mobile (Cloud) Internet Personal Personal Computer / Servers Desktop Near 1968 - 1994 - 2006 - 1944 - 1978 - 2000 - 2016 - 1975 1978 1994 2020 caseorganic.com
Process as much as possible on the device itself. … caseorganic.com
Good design Good design allows people to allows people to accomplish their goals in the accomplish their goals in the least least amount of moves amount of moves caseorganic.com
Calm Technology allows people to accomplish the same goals with the least amount of mental cost caseorganic.com
A person's primary task should not be computing, but being human. caseorganic.com
The scarce resource in the 21 st Century will not be technology . It will be attention . - Mark Weiser caseorganic.com
caseorganic.com 8 Principles at Calmtech.com More at calmtechnology.com! caseorganic.com
Calm Technology Book Available from Available from Amazon.com Oreilly Books caseorganic.com
Thank you very much! Amber Case | @caseorganic http://caseorganic.com http://calmtech.com caseorganic.com
3Scan: 1500 times • 1500 times faster faster than humans caseorganic.com
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