Building your ScrumMaster Toolkit @SwetaMistry121 @AgileAZCon
In pairs, find someone you haven’t met before 3 rounds: 1 min. for EACH person - discuss 2 questions Swap @SwetaMistry121 @AgileAZCon
What big challenge do you have with team participation or as a ScrumMaster/Facilitator/ Coach/____________? What do you hope to get from AND give back to this session? @SwetaMistry121 @AgileAZCon
Shout Out... How was that? @SwetaMistry121 @AgileAZCon
Teacher Coach Facilitator Mentor Image credit: https://www.nutcache.com/blog/6-must-have-skills-to-become-a-notable-scrum-master/ @SwetaMistry121 @AgileAZCon
@SwetaMistry121 @AgileAZCon
? n e h W What? ? w o H @SwetaMistry121 @AgileAZCon
We’ll cover four areas 1. Liberating Structures 2. 6 Trumps 3. Some Mapping Techniques 4. Some Qualities @SwetaMistry121 @AgileAZCon
Liberating Structures 3333 33+ Liberating Structures http://www.liberatingstructures.com @SwetaMistry121 @AgileAZCon
Impromptu Networking • Rapidly Share Challenges and Expectations • Build New Connections http://www.liberatingstructures.com @SwetaMistry121 @AgileAZCon
LS: Microstructures ● Guide/control how groups work together ● Enables & constrain what’s possible 5 design elements of microstructures: 1. a structuring invitation 2. how the space is arranged and what materials are needed 3. how participation is distributed 4. how groups are configured 5. a sequence of steps and time allocation LS: variations on these 5 elements http://www.liberatingstructures.com/design-elements/ @SwetaMistry121 @AgileAZCon
Liberating Structures ● Tiny shifts in the way we meet ● Simple ● Easy to learn ● Create Disruptive Innovation ● Participants are the experts - distributed control ● Includes everyone in shaping next steps. ● Productive ● Quick ● Seriously fun! http://www.liberatingstructures.com @SwetaMistry121 @AgileAZCon
Training From The Back Of The Room Sharon Bowman https://bowperson.com/ @SwetaMistry121 @AgileAZCon
TFTBOTR: 6 TRUMPS @SwetaMistry121 @AgileAZCon
Movement trumps Sitting ● To learn better, the brain needs oxygen ● The best way to get oxygen is to move ● To learn better participants should move more often ● Participants should move every 10-20 minutes ● Engage participants every 10 minutes ● Oxygen provides a cognitive boost ● Sitting decreases oxygen levels @SwetaMistry121 @AgileAZCon
Talking trumps Listening ● Discussing a learning that has been heard processes information 3 times - by listening, restating it and thinking about it. ● The best way to learn is to teach it ● Insert short frequent discussions in sessions @SwetaMistry121 @AgileAZCon
Writing trumps Reading ● Writing is multi-sensory: it is visual-spatial, kinesthetic and tactile. ● Writing is a whole brain task ● Information is cognitively processed a second time when written after hearing it ● Taking notes is a valuable form of processing information @SwetaMistry121 @AgileAZCon
Shorter trumps Longer ● Divide content into short segments ● 10-20 minutes long instead of 60-90 mins. ● The brain remembers “chunks” of information ● Introduce new information gradually and repeat it @SwetaMistry121 @AgileAZCon
Di ff erent trumps Same ● The brain notices changes ● It ignores information that remains the same, is predictable or boring ● The brain is easily drawn to novel or emotionally intense information @SwetaMistry121 @AgileAZCon
Images trumps Words ● The brain remembers images over words ● The mind can easily create a scenario instead of distinct parts ● Research suggests the capacity for long-term memory related to images appears unlimited https://bowperson.com/wp-content/uploads/2014/11/SixTrumpsArticle220101.pdf @SwetaMistry121 @AgileAZCon
Try it... ● Stand up ● Partner with the person opposite you (you may need to move!) ● Recall the 6 trumps and how you could apply them @SwetaMistry121 @AgileAZCon
Mapping Techniques ● Visual ● Encourages Creativity ● Allows for comprehensive understanding ● Find patterns ● Easy to reference concepts and complex information ● Collaborative ● Brain comprehends the data better ● Easier to remember & recall information with accuracy @SwetaMistry121 @AgileAZCon
Mind Maps Image Credit: https://www.edrawsoft.com/mind-map-definition.php Image Credit: https://www.monitis.com/blog/best-mind-map-tools-free/ Image Credit: https://www.biggerplate.com/mindmaps/ryN3xySp/agile-mind-maps-12-agile-principles @SwetaMistry121 @AgileAZCon
Try it... @SwetaMistry121 @AgileAZCon
Mind Map: Guidelines ● Start in the center ● Think in levels ● Use colors ● Use images ● Use for note taking @SwetaMistry121 @AgileAZCon
Personal Maps https://management30.com/practice/personal-maps/ @SwetaMistry121 @AgileAZCon
Impact Mapping https://www.impactmapping.org/book.html @SwetaMistry121 @AgileAZCon
Impact Mapping @SwetaMistry121 @AgileAZCon
Impact Mapping @SwetaMistry121 @AgileAZCon
Try it... https://news.un.org/en/story/2015/12/519172-sustainable-development-goals-kick-start-new-year @SwetaMistry121 @AgileAZCon
Impact Mapping https://www.impactmapping.org/ @SwetaMistry121 @AgileAZCon
Impact Mapping @SwetaMistry121 @AgileAZCon
Qualities @SwetaMistry121 @AgileAZCon
Right to Pass You have the right to opt-out @SwetaMistry121 @AgileAZCon
Qualities ● Empathy ● EQ ● Awareness (Self/Others) ● Active Listening @SwetaMistry121 @AgileAZCon
Empathy 3 levels: Cognitive, Emotional, and Compassionate. Empathy <> Sympathy. Not being reactive Not all empathy is the same @SwetaMistry121 @AgileAZCon
Empathy: Cognitive “Simply knowing how the other person feels and what they might be thinking. Sometimes called perspective-taking” - Daniel Goleman, Considers thought, understanding and intellect. @SwetaMistry121 @AgileAZCon
Empathy: Emotional “when you feel physically along with the other person, as though their emotions were contagious.” - Daniel Goldman Considers feelings, physical sensation and mirror neurons in the brain. @SwetaMistry121 @AgileAZCon
Empathy: Compassion “With this kind of empathy we not only understand a person’s predicament and feel with them, but are spontaneously moved to help, if needed.” - Daniel Goldman Considers the person as a whole @SwetaMistry121 @AgileAZCon
Empathy @SwetaMistry121 @AgileAZCon
Empathy ● Focus on the other person, not on yourself. ● Helping the other person feel heard. ● Acknowledge the other person's point of view ● Not giving advice! ● Increase understanding and dialogue. ● Creating a connection @SwetaMistry121 @AgileAZCon
EQ @SwetaMistry121 @AgileAZCon
EQ: Debrief ● How did it feel when you were making eye contact and you had to break it straight away? ● What feelings did you encounter when you made eye contact and approached the person to pair up? ● Was it easy to make eye contact with someone? ● How close did you feel with people that you made eye contact with? ● What thoughts came to mind when deciding whether to make or maintain eye contact? ● How might this compare between different cultures? @SwetaMistry121 @AgileAZCon
EQ “Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” Howard Gardner (Harvard theorist) @SwetaMistry121 @AgileAZCon
EQ Four pillars of Emotional Intelligence (EQ) 1. Self-awareness. 2. Self-management 3. Social awareness 4. Interpersonal management @SwetaMistry121 @AgileAZCon
Awareness ● Self ● Others ● Address blind spots @SwetaMistry121 @AgileAZCon
Listening Actively ● Pay attention ● Listen to understand ● Clarify ● Remain objective and remove judgement ● See/Hear the whole picture - not just the person or content but the environment as well ● Summarize ● Share @SwetaMistry121 @AgileAZCon
Active Listening ● Level 1: Internal Listening - Listening to your inner voice. ● Level 2: Focused Listening - Listening intently to another person. ● Level 3: Global Listening - Listening to others in the context of their entire surroundings. @SwetaMistry121 @AgileAZCon
@SwetaMistry121 @AgileAZCon
Don’t forget to dive deeper ? n e h W What? ? w o H Stay Curious! @SwetaMistry121 @AgileAZCon
@SwetaMistry121 Sweta Mistry
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