Bold Goal Discussion Strategic Planning Committee February 21, 2020 - PowerPoint PPT Presentation

Bold Goal Discussion Strategic Planning Committee February 21, 2020

OUR CORE VALUES We believe that all older adults in Orange County:  Should be able to live with wellness, purpose and dignity  Have the right to make their own choices  Are deserving of nourishing meals tailored to their needs and preferences  Need meaningful relationships that prevent isolation and loneliness  Have the right to care that maintains health over the course of their lifetime Furthermore , we believe the Community has the responsibility to provide equitable solutions that reflect the diverse voices of all older adults Therefore , our mission is to nourish the wellness, purpose and dignity of older adults and their families in Orange County Meals on Wheels Orange County: Nourishing Lives

Bold Goal Background 1. Our Bold Goal was selected during our rebranding efforts based on unmet need and a desire to come out with a big, bold new goal befitting our new name 1. High-level guesstimates of unmet needs 2. Potentially 5,000 older adults, about half of what we served in 2018/19 2. Our Bold Goal is to erase hunger and isolation for 15,000 older adults a year by 2025, a 50% increase! 3. Our focus now is to calibrate our goal what we are really trying to accomplish and apply thoughtful analysis, planning and costing 3

First things first….what are we trying to accomplish? Are we trying to find creative ways to meet an aggressive, somewhat arbitrary target (i.e., meeting a number for a number’s sake) or Do we want to improve the lives of more older adults in meaningful, measurable and sustainable ways? What constitutes erasing hunger and loneliness? What constitutes a life nourished? 4

Playing the Numbers Game Some organizations give themselves credit for handing out info sheets for “community education” That would be our fastest way to increase numbers….but 1. No measurable number of unduplicated people served 2. No measurable impact It is going to take money, time, research, thoughtful analysis, planning, piloting, infrastructure investments, new collaborations and scaling to dramatically increase our serving levels. 5

A look at the numbers 1. We are 50 years old and “nourished” 10,742 participants in 2018/19 (unduplicated clients) 1. 9,031 (84%) are “Lunch Café” participants (Congregate) – primarily Government funding 2. 1,265 (11.7%) receive Home Delivered Meals (HDM) – primarily Government funding 3. 255 (2%) are ADHC participants; 124 (1%) receive Care Coordination services (contracted services) 2. Government funding won’t fuel our growth 6

How do we grow? See separate chart on Programs & Funding Sources 7

Goal: Find Lower Cost Ways to Provide Meals and Services 1. “Community MOW” (Private Pay/Partial Pay) – well-established, classic MOW model. 1. 1 or 2 meals a day 2. Private Payment is required or sliding scale agreed to 3. Fundraising is required 4. More flexibility than government programs 5. Likely higher turnover (what is our avg time on Private Pay currently is 2.5 months) 6. Need to survey existing programs to determine costs, payment percentages, turnover 7. Competitive landscape – choice and tasty meals important for large-scale growth 2. “Community Cafes” (Private Pay/Partial Pay) – a new model 1. Lunch meal or similar 2. Daily or infrequent (special events?) 3. Full private payment is unlikely; partial pay more likely – requires funding 4. Fundraising is required 5. New venues required 6. More flexibility than government programs 7. Competitive with caterers, eating out 8. Approach religious denominations to determine if they would partner 9. Who pays, other than us? 8

Variations on a Theme 1. Change our Current Meal Counts to support more unduplicated – there are pro’s and cons - Reduce number of meals from 3 to 2 - Free up resources to serve more people - Implications for number of meals served if eliminate breakfast - Offer some meals MWF and others TTh. - Irvine does this, and we know it’s possible. - Logistics challenges 2. Current Partnerships with Senior Centers: - We could offer non-Title III breakfast or dinner; offer take-home meals - Likely many of the same clients as for lunch - Who pays? 3. Food Trucks – send meals to the community (how track and measure impact?) 4. Paper bag lunches to the community (how track undup and measure impact?) 5. Other? Generative thinking….. 9

Next Steps • Significant additional analysis and planning will be required • Staff will need to incorporate this into existing workload 10