Beta Presentation SLA Management and Metric Reporting System The Capstone Experience Team Spectrum Health Ian Salatka Lisa Ossian Shen Qin Department of Computer Science and Engineering Michigan State University Spring 2013 From Students… …to Professionals
Project Overview • Metrics ensure business objectives are met • System for defining, approving, tracking, reporting, and displaying metrics • Many different types of users use system • Leadership reviews color-coded scorecards • Needs to be flexible to accommodate changing business objectives and processes The Capstone Experience Team Spectrum Health Beta Presentation 2
System Architecture The Capstone Experience Team Spectrum Health Beta Presentation 3
Home The Capstone Experience Team Spectrum Health Beta Presentation 4
Add New Measure The Capstone Experience Team Spectrum Health Beta Presentation 5
View/Edit Existing Metrics The Capstone Experience Team Spectrum Health Beta Presentation 6
Add New Scorecard The Capstone Experience Team Spectrum Health Beta Presentation 7
View/Edit Existing Scorecards The Capstone Experience Team Spectrum Health Beta Presentation 8
View Scorecard The Capstone Experience Team Spectrum Health Beta Presentation 9
Add/Edit Users The Capstone Experience Team Spectrum Health Beta Presentation 10
Add Measure Data The Capstone Experience Team Spectrum Health Beta Presentation 11
View/Edit Existing Measure Data The Capstone Experience Team Spectrum Health Beta Presentation 12
Add New Issue The Capstone Experience Team Spectrum Health Beta Presentation 13
View/Edit Existing Issues The Capstone Experience Team Spectrum Health Beta Presentation 14
What’s left to do? • Testing • Polishing • Setting up on Spectrum Health’s servers The Capstone Experience Team Spectrum Health Beta Presentation 15
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