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Beta Presentation SLA Management and Metric Reporting System The Capstone Experience Team Spectrum Health Ian Salatka Lisa Ossian Shen Qin Department of Computer Science and Engineering Michigan State University Spring 2013 From


  1. Beta Presentation SLA Management and Metric Reporting System The Capstone Experience Team Spectrum Health Ian Salatka Lisa Ossian Shen Qin Department of Computer Science and Engineering Michigan State University Spring 2013 From Students… …to Professionals

  2. Project Overview • Metrics ensure business objectives are met • System for defining, approving, tracking, reporting, and displaying metrics • Many different types of users use system • Leadership reviews color-coded scorecards • Needs to be flexible to accommodate changing business objectives and processes The Capstone Experience Team Spectrum Health Beta Presentation 2

  3. System Architecture The Capstone Experience Team Spectrum Health Beta Presentation 3

  4. Home The Capstone Experience Team Spectrum Health Beta Presentation 4

  5. Add New Measure The Capstone Experience Team Spectrum Health Beta Presentation 5

  6. View/Edit Existing Metrics The Capstone Experience Team Spectrum Health Beta Presentation 6

  7. Add New Scorecard The Capstone Experience Team Spectrum Health Beta Presentation 7

  8. View/Edit Existing Scorecards The Capstone Experience Team Spectrum Health Beta Presentation 8

  9. View Scorecard The Capstone Experience Team Spectrum Health Beta Presentation 9

  10. Add/Edit Users The Capstone Experience Team Spectrum Health Beta Presentation 10

  11. Add Measure Data The Capstone Experience Team Spectrum Health Beta Presentation 11

  12. View/Edit Existing Measure Data The Capstone Experience Team Spectrum Health Beta Presentation 12

  13. Add New Issue The Capstone Experience Team Spectrum Health Beta Presentation 13

  14. View/Edit Existing Issues The Capstone Experience Team Spectrum Health Beta Presentation 14

  15. What’s left to do? • Testing • Polishing • Setting up on Spectrum Health’s servers The Capstone Experience Team Spectrum Health Beta Presentation 15

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