Beta Presentation Ford Mobility Product Metrics The Capstone Experience Team Ford Romi Yun Weilin Liang Samuel Wakeman Yangkai He Department of Computer Science and Engineering Michigan State University From Students… Fall 2019 …to Professionals
Project Overview • Monitor Ford’s products closely to store metrics to give a better customer experience • WebEx Teams and Slack chatbots provide product metrics updates • Created a dashboard to visualize those metrics The Capstone Experience Team Ford Beta Presentation 2
System Architecture The Capstone Experience Team Ford Beta Presentation 6
Ford Product Metrics Dashboard The Capstone Experience Team Ford Beta Presentation 7
Pixel Tracker The Capstone Experience Team Ford Beta Presentation 10
WebEx Teams Chatbot The Capstone Experience Team Ford Beta Presentation 8
Slack Chatbot The Capstone Experience Team Ford Beta Presentation 9
What’s left to do? • Confirm that all requirements are met • Add more information to the chatbot reports (stretch goal) • Add the ability to allow users to update/delete existing tracking pixels The Capstone Experience Team Ford Beta Presentation 8
Questions? ? ? ? ? ? ? ? ? ? The Capstone Experience Team Ford Beta Presentation 9
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