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B I G C R I S I S D A T A Twitter: @BigCrisisData - PowerPoint PPT Presentation

Mar 09, 2023 •156 likes •578 views

B I G C R I S I S D A T A Twitter: @BigCrisisData CARLOS CASTILLO Director of Research for Data Science at Eurecat Data for Good Workshop Turin, October 2016 T o p i c o f t h i s s h o r t t a l k : S O C

  1. B I G C R I S I S D A T A Twitter: @BigCrisisData CARLOS CASTILLO Director of Research for Data Science at Eurecat Data for Good Workshop – Turin, October 2016

  2. T o p i c o f t h i s s h o r t t a l k : S O C I A L M E D I A I N D I S A S T E R S P a t r i c k M e i e r A l e x a n d r a O l t e a n u → Q C R I → E P F L A d i t i G u p t a M u h a mma d I mr a n → I I I T D e l h i Q C R I S a r a h V i e w e g P . K . K u ma r a g u r u Q C R I I I I T D e l h i I r i n a T e mn i k o v a H e ma n t P u r o h i t → Q C R I Wr i g h t S t a t e G e o r g e M a s o n J i L u c a s F e r n a n d o D i a z Q C R I M i c r o s o f t F e r d a O f l i Q C R I B o o k ( J u l y 2 0 1 6 ) f r o m C a mb r i d g e U n i v e r s i t y P r e s s Wo r k d o n e ( 2 0 1 2 - 2 0 1 5 ) b y C r i s i s C o mp u t i n g t e a m a t Q C R I

  3. K e y m e s s a g e s S o c i a l me d i a i s a h u g e f o r c e d u r i n g c r i s e s , e me r g e n c i e s , a n d d i s a s t e r s ● – Y o u c a n n o t c o n t r o l t h e w i n d , b u t y o u c a n h a r n e s s i t s p o w e r S o c i a l me d i a c o n t a i n s h i g h l y r e l e v a n t i n f o r ma t i o n s u r r o u n d e d b y t o n s o f n o i s e ● – M i n i n g i s a n i n d u s t r i a l p r o c e s s , o r a t t h e v e r y l e a s t o n e t h a t r e q u i r e s s p e c i a l t o o l s D i g i t a l v o l u n t e e r s w i l l h e l p y o u i f y o u l e t t h e m ● – C r i s i s m a p p i n g i s j u s t t h e f i r s t o f m a n y p a r a d i g m s f o r p a r t i c i p a t o r y d a t a m i n i n g B I G C R I S I S D A T A . O R G

  4. S o c i a l M e d i a i s a h u g e f o r c e d u r i n g c r i s e s , e m e r g e n c i e s , a n d d i s a s t e r s

  5. T w o m o n t h s a g o ( M a r c h 2 2 , 2 0 1 6 ) A t t a c k s i n t h e a i r p o r t a n d a me t r o s t a t i o n i n B r u s s e l s k i l l 3 5 a n d i n j u r e 3 4 0 P o l i c e a s k s t h e p u b l i c : 1 ) t o u s e s o c i a l me d i a , n o t p h o n e ; 2 ) t o r e d u c e v i d e o / a u d i o s t r e a mi n g ; 3 ) t o a v o i d s h a r i n g r e a l - t i me i n f o r ma t i o n a b o u t p o l i c e a c t i o n s 5

  6. I n t h e f i r s t 8 h o u r s a f t e r t h e a t t a c k s . . . R e d d i t p o s t w i t h 1 7 , 0 0 0 c o mme n t s 2 , 8 0 0 - w o r d s Wi k i p e d i a a r t i c l e T w e e t s a n d p h o t o s F a c e b o o k p a g e s a n d S a f e t y C h e c k 7 0 0 + Y o u T u b e v i d e o s p e r h o u r 6

  7. A C o m m o n P a t t e r n Disaster or mass-convergence event People have increased communication needs People are familiar with social media Internet is not bullet-proof but fairly resilient Emergency agencies encourage social media usage Intensive usage of social media by the public for emergency communications B I G C R I S I S D A T A . O R G 7

  8. E x a m p l e S f r o m # S M E M p a p e r s “ O M G ! T h e f i r e s e e ms o u t o f c o n t r o l : I t ’ s r u n n i n g d o w n t h e h i l l s ! ” B u s h f i r e n e a r M a r s e i l l e s , F r a n c e , i n 2 0 0 9 [ L o n g u e v i l l e e t a l . 2 0 0 9 ] “ R e d R i v e r a t E a s t G r a n d F o r k s i s 4 8 . 7 0 f e e t , + 2 0 . 7 f e e t o f f l o o d s t a g e . . . # f l o o d 0 9 ” R e d R i v e r V a l l e y f l o o d s i n 2 0 0 9 [ S t a r b i r d e t a l . 2 0 1 0 ] “ M y mo ms b a c k y a r d i n H a t t e r a s . T h a t d o c k i s u s u a l l y a b o u t 3 f e e t a b o v e w a t e r [ p h o t o ] ” H u r r i c a n e S a n d y 2 0 1 3 [ L e a v i t t a n d C l a r k 2 0 1 4 ] “ S i r e n s g o i n g o f f n o w ! ! T a k e c o v e r . . . b e s a f e ! ” M o o r e T o r n a d o 2 0 1 3 [ B l a n f o r d e t a l . 2 0 1 4 ] . “ T h e r e i s s h o o t i n g a t U t ø y a , my l i t t l e s i s t e r i s t h e r e a n d j u s t c a l l e d h o me ! ” 2 0 1 1 a t t a c k s i n N o r w a y [ P e r n g e t a l . 2 0 1 3 ] B I G C R I S I S D A T A . O R G 8

  9. P r o b l e m 1 : S c a l e B I G C R I S I S D A T A . O R G 9

  10. P r o b l e m 2 : N o i s e T h e I n t e r n e t i s s t r o n g ● b e c a u s e i t i s d e c e n t r a l i z e d S o , a s t h e y s a y . . . ● DEAL WITH IT B I G C R I S I S D A T A . O R G 1 0

  11. S o c i a l m e d i a c o n t a i n s r e l e v a n t i n f o r m a t i o n s u r r o u n d e d b y n o i s e

  12. T h e t e n s i o n : F a m i l i a r t o o l s v s n e w u s e s “ I n t i me s o f d i s a s t e r a n d c r i s i s , p e o p l e t e n d t o g r a v i t a t e ● t o w a r d s t h e s y s t e ms a n d n e t w o r k s t h a t a r e mo s t f a mi l i a r t o t h e m . T h e y s h u n t h e s p e c i a l i z e d s i t e s s e t u p b y a i d w o r k e r s f o r t h e c o mf o r t o f a l r e a d y - e s t a b l i s h e d s y s t e ms t h e y k n o w w e l l f r o m p r i o r e x p e r i e n c e . ” “ F a mi l i a r s i t e s f o r s h a r i n g p h o t o s o f w e d d i n g s b e c o me ● l o c a t i o n s f o r s h a r i n g b r e a k i n g n e w s … P a r t i c i p a n t s a r e u s i n g s o c i a l w e b t o o l s i n w a y s t h e d e s i g n e r s o f s u c h s y s t e ms h a d n e i t h e r a n t i c i p a t e d n o r c o n s i d e r e d . A s a r e s u l t , t h e v a s t ma j o r i t y o f t o d a y ' s t e c h n o l o g i e s a r e w o e f u l l y i l l - e q u i p p e d f o r c r i s i s s i t u a t i o n s ” B I G C R I S I S D A T A . O R G 1 2

  13. m i n i n g i s n o t t h i s B I G C R I S I S D A T A . O R G 1 3

  14. m i n i n g i s m o r e l i k e t h i s B I G C R I S I S D A T A . O R G 1 4

  15. D a t a M i n i n g i s n o t t h i s B I G C R I S I S D A T A . O R G 1 5

  16. D a t a M i n i n g i s m o r e l i k e t h i s B I G C R I S I S D A T A . O R G 1 6

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