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Assholes are killing your project Community is critical - PowerPoint PPT Presentation

Dec 09, 2023 •244 likes •596 views

Assholes are killing your project Community is critical Contributors Reputation Results Your ability to get results depends on your community . What makes a great community? Most of us Assholes The best Proving the problem: Gentoo

  1. Assholes are killing your project

  2. Community is critical Contributors Reputation Results

  3. Your ability to get results depends on your community .

  4. What makes a great community? Most of us Assholes The best

  5. Proving the problem: Gentoo Assholes removed Ubuntu launches Proto-assholes start receiving complaints Ohloh

  6. Proving the problem: Glibc Move to Git Drepper leaves Ohloh

  7. What isn't an asshole? Conflict is good

  8. What is an asshole? Look for patterns

  9. Assholes who look noble on the surface ● Cookie licking ● Manipulative behaviors for “community good” ● Backchannelers

  10. What is an asshole? Two tests 1. After talking to the asshole, does the target feel oppressed, humiliated, de-energized, or belittled? 2. Does the asshole target those less powerful?

  11. How many good interactions does it take to cancel out one bad one? Sutton

  12. Sutton

  13. Sutton

  14. Sutton

  15. Sutton

  16. Nuancing Impact ● Assholes don’t vex equally ● Serious impact on community diversity leads to further degradation of community health

  17. Men tend to Fight Pearson & Porath Flickr: undergroundbastard

  18. Women tend toward Flight Pearson & Porath Flickr: noeluap

  19. Problems assholes cause to targets ● 48% decreased their effort ● 47% worked less time ● 38% dropped their quality ● 66% declined in performance ● 80% lost time worrying ● 63% lost time avoiding ● 78% became less committed ● 25% quit; 20% of witnesses quit! Sutton

  20. Cascading effects amplify the problem Flickr: wsdot

  21. Problems assholes cause to projects ● Reduced innovation & creativity ● Reduced cooperation & cohesion ● Cost of targets' retribution toward project ● Impaired cooperation from external projects & people ● Impaired ability to attract the best & brightest ● Recruiting more assholes Sutton

  22. TCA: Total Cost of Asshole Team lead + Developer relations team + Project leadership + Recruiting & training new developers + Targets & witnesses __________________ Total Cost of Asshole Sutton

  23. An asshole is incompetent Flickr: escapo

  24. Dealing with Assholes a.k.a. How to Steel Your Spine

  25. How do you fix it? Flickr: trp0

  26. Flickr: kalandrakas

  27. Flickr: hashir

  28. Flickr: shannonmary

  29. How do you prevent it? Flickr: redefyne

  30. Be quantitative Flickr: koenvereeken

  31. Keep your standards high Flickr: soldiersmediacenter

  32. Provide expectations Flickr: mount_otz

  33. Want to learn more? Read these

  34. In the long run, dealing with assholes is never worth it.

  35. Donnie Berkholz dberkholz@redmonk.com Twitter/IRC: dberkholz Leslie Hawthorn hawthorn@redhat.com Twitter: lhawthorn IRC: lh

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