Artificial Intelligence as a Path to Closing the Justice Gap: Electronic Civil Gideon Kate Norton
Betty Comes to Court • Access to justice remains an issue in family court • Betty • Grandmother • Kids lived with her for over a year • Dad – historic problems with drugs and alcohol • Mom – inpatient rehab • Dad comes and takes kids • Grandmother files for custody • Court wants to know how she has standing • After hearing, Court denies standing
� 5325. Standing for partial physical custody and supervised physical custody • …grandparents and great-grandparents may file an action under this chapter for partial physical custody or supervised physical custody in the following situations: • ….(3) when the child has, for a period of at least 12 consecutive months , resided with the grandparent or great-grandparent, excluding brief temporary absences of the child from the home, and is removed from the home by the parents, an action must be filed within six months after the removal of the child from the home.
Doing it by herself is no big deal …right? • Custody Appeals in PA • Simultaneous filing: • Notice of Appeal & 1925b Statement • Failure to do correctly results in: • Waiver • Now what… • Betty is out!
We Can Do It! Tech Justice Ethics
ACCESS TO JUSTICE AND THE JUSTICE GAP
Access to Justice/Justice Gap • Right to Counsel • No constitutional right to counsel for civil cases that deal with fundamental rights. • No Civil Gideon
Access to Justice/Justice Gap • What types of cases does this mean, no guaranteed lawyer for? • Child custody cases • Terminations of parental rights* • Civil contempt (possible incarceration) • Housing • Income maintenance • Education • Health • Disability • * Just because the constitution does not guarantee, does not mean the states have not addressed
Access to Justice/Justice Gap • What does this mean for low income litigants… • The Justice Gap 2017: • 71% of low income households experiences a civil legal problem within past year • Types of cases: • 41% health related • 29% housing • 27% of those were about children or child custody • 26% education • 23% disability • 22% income maintenance • 86% of those that experienced a civil legal problem feel that they received inadequate or no legal help
Access to Justice/Justice Gap • “7 in 10 low income Americans with recent personal experience of a civil legal problem say a problem has significantly affected their lives” • The Justice Gap 2017
Up to 90% of litigants are pro se… Betty
HOW WE ADDRESS JUSTICE GAP
Least involvement to most involvement … from experience Least Self Help Hotlines Legal Aid Offices Court Reform involved Centers Most Self Help Limited Pro Bono Forms involved Materials Representation Attorneys
A helpful boost • Forms IN THE COURT OF COMMON PLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA FAMILY DIVISION • Other self ______________________________, Petitioner help materials v. Case Number: FD ________________ ______________________________, Respondent MOTION FOR CONTINUANCE The within Petitioner, who is not represented by an attorney, is appearing before the court to request a continuance, and states in support thereof: 1. A hearing on_____________________________________________ is scheduled for the _____day of _____________, 20___ at _______ ___ M. 2. Petitioner is unable to attend the hearing because 3. No prejudice will result to the opposing side in the rescheduling of this matter. WHEREFORE, Petitioner respectfully requests this Court enter an order continuing the matter set forth above to the next available date. ________________________________ Petitioner
A middle ground • Limited representation • Representing a litigant in a very limited scope • for a single appearance • draft a single pleading • Allows guidance and assists through specific proceedings
Full case coverage • Legal Aid Offices • Funding • Capacity • Volunteer Attorneys • “Approximately 1 out of 5 attorneys has never undertaken pro bono service of any kind.” à Supporting Justice: A Fourth Report on the Pro Bono Work of America’s Lawyers, 2018.
Need more Band-Aids
TECH/AI AND LEGAL FIELD TODAY
Current Solutions • Movement forward to include technology • In 2018, LSC indicated in the Annual Report Pro Bono and Tech that they funded 26 Technology Initiative Grants (TIG) granted to 24 legal service organizations. • Nearly $4 Million dollars awarded. • Examples: • Legal Services Alabama à • create a comprehensive tech assess and develop strategy • Legal Services of Greater Miami à • Enhance Florida’s statewide online client intake and legal triage system
EXAMPLES OF AVAILABLE USES TODAY
Examples of technology/AI for law • Community Legal Services (CLS) – Michael Hollander’s Expungement Generator • Intake systems • Law Schools: • University of Arizona’s Innovation for Justice • Course every year: project based à Fall 2018 project to tackle eviction • Vanderbilt’s Law and Innovation • Curriculum integrating tech & legal services & entrepreneurship
Examples of technology/AI for law • Form preparation online • Self-help • Connect with lawyers • https://lawhelpinteractiv e.org/ • https://www.palawhelp. org • Sponsored by
TECH/AI AND ETHICS
Is it the unauthorized practice of law • ABA Taskforce on Model Definitions of the Practice of Law proposed: • It’s the ”application of legal principles and judgment with regard to the circumstances or objectives of a person that require the knowledge and skill of a person trained in the law.” • Presumed if: • Giving advice on legal rights • Selecting, drafting or completing legal documents • Representing in court • Negotiating legal rights • Too difficult so abandoned in 2003
Maybe? • LegalZoom • Indicated no … because say they are not giving legal advice etc. • This was in response to a PA Ethics Opinion • PA says: • Nope … a person may sell “forms” or provide solely clerical assistance in completing. • “There is a reasonable factual basis that legal document preparation services, whether online or in person at a specific site, are engaging in the unauthorized practice of law” • PA Bar Ass’n Unauthorized Practice of Law Comm. Formal Op. 2010-01 (2010).
Other ethical concerns and more: • Confidential communications • LegalZoom • Disclaimer: Communications between you and LegalZoom are protected by our Privacy Policy but not by the attorney-client privilege or as work product.
Other ethical concerns and more: • Zealous advocate • Fee sharing • Conflict of interest • Other concerns: • Our jobs… • Knowledge/access to available technology • Litigants • Lawyers • Judges
LegalZoom Disclaimers… • Disclaimer: Communications between you and LegalZoom are protected by our Privacy Policy but not by the attorney- client privilege or as work product. LegalZoom provides access to independent attorneys and self-help services at your specific direction. We are not a law firm or a substitute for an attorney or law firm. We cannot provide any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options, selection of forms or strategies. Your access to the website is subject to our Terms of Use. Read more at: https://www.legalzoom.com/personal/estate- planning/compare.html#/questions-1 LegalZoom.com
SO…TECH/AI AND JUSTICE GAP - IS IT A GOOD IDEA
Area of need where tech/AI can help: • There are links between procedural technicalities and the success of a pro se litigant • Self-represented litigants “are prone to committing administrative, procedural and substantive errors that add to the burden on courts, placing demands on court personnel and resources, delaying the progress of cases and the clearing of dockets, and increasing administrative costs.” • Ayelet Sela, Streamlining Justice: Now Online Courts Can Resolve the Challenges of Pro Se Litigation, 26 Cornell J.L. & Pub. Pol’y 331, 339-40 (2016)
Benefits of Technology/Artificial Intelligence • Help avoid procedural problems • Alleviate the demand on legal aid/pro bono attorneys • Make them available for more complicated work • Help alleviate litigant frustration à clear and concise approach • Another Band-Aid for justice gap/access to justice issues
K.I.S.S. (Occam's Razor) Approach • Lawyer • We know the pit-falls review/partnerships and ethical issues. • (zealous advocacy) • Ex. Conflict of Interest • Court adoption/pro bono • K.I.S.S. • (avoid fee sharing) • Simple technology • Appropriate trainings • (avoid confidential • Lawyer * Litigant * Court communications) (avoid knowledge base • Focus on areas of issues) greatest hindrance • (procedural … avoid judgment based issues)
BETTY AND TECH/AI SOLUTION
Design • Appeals and custody • Working with Crivella Technologies • Decisions trees • At the end produces: • Notice of Appeal • Concise Statement • Have lawyers review
End Result
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