Article Feedback V5 Project Update Prepared by: Fabrice Florin - PowerPoint PPT Presentation

Truthsquad Fact check your news Article Feedback V5 Project Update Prepared by: Fabrice Florin Wikimedia Foundation fflorin@wikimedia.org May 2, 2012

Goals • Invite readers to contribute to Wikipedia. • Help editors improve articles based on feedback.

Article Feedback Map Article Feedback page page Readers Editors Feedback form Edit page Call to action Central How to edit Monitors Feedback page Filter / sort Labels Oversighters Primary flow Secondary flow Increases feedback list Decrease feedback list F. Florin – Wikimedia – 5/02/2012

Final Feedback Form MOCKUP

Final Feedback Form MOCKUP

Final Feedback Form MOCKUP

MOCKUP Monitor’s View

Surface good feedback FEEDBACK PAGE 1 Needs info 2 Needs a link Filtered by: • Software 3 Needs a photo • Readers • Editors Good Average Bad Feedback Feedback Feedback

Help editors use feedback FEEDBACK PAGE 1 Needs info √ 2 Needs a link 3 Needs a photo 4 Needs editing Editor 1: Editor 2: Feature this post Mark as resolved

Reduce the noise Different ways to block or decrease bad feedback. AUTOMATED MANUAL • Readers • Disallow (before posting) • Editors • Auto-flag (after posting) Abuse Filter Spam block e.g.: Flag this post Bad Bad Bad Feedback Feedback Feedback

Feedback tools I want to post view mark edit talk feedback feedback article about it feedback hide oversight mark as mark as flag as mark as request feature oversight helpful unhelpful abuse resolved this post < editors > < monitors > < oversighters > < < < readers > > >

MOCKUP Reader’s View

MOCKUP Editor’s View

MOCKUP Monitor’s View

MOCKUP Oversighter’s View

Relevance filter Show readers a filtered view of the feedback page, with: • Helpful posts ★ • Featured posts • Comments-only (filtered first, then sorted by “relevance”) Remove from default view all posts that are: • Hidden • Oversighted

Abuse filter Feedback matches a filter Filter rules specify appropriate action Disallow Warn Auto-flag • Post is rejected • Post is rejected on 1 st try • Post is accepted • Generic message • Customizable message • No message • Cannot be flagged • Post accepted on 2 nd try • Flagged for abuse • Can also be flagged • Not shown in default list

MOCKUP Monitor’s View

Article Feedback Map Article Feedback page page Monitoring Feedback link Filter / sort tools Flaggers Reader Readers Editors Feedback form tools: Helpful / Abuse Relevance Flag filter filter Calls to action Central Edit page Monitors Feedback How to edit page Filter / sort Permalink Talk page page View feedback • Reader tools • Monitor tools Oversighters • Meta data Labels Central Primary flow Activity logs Secondary flow • Article feedback Increases feedback list • Suppression log Decrease feedback list F. Florin – Wikimedia – 4/21/2012

Our Vision • Help get readers more engaged. • Give them tools to suggest article improvements. • Encourage them to become editors over time. • Offer practical feedback tools to experienced editors . • Get readers and editors to collaborate, so everybody wins!

Check it out bit.ly/aft-v5