ANNUAL ROADSHOWS 2018 South Africa - Land of Gold, Platinum and - PowerPoint PPT Presentation

ANNUAL ROADSHOWS 2018 South Africa - Land of Gold, Platinum and Diamonds….

Proud sponsor of the 2018 JCSA Road Shows 2

Agenda JCSA Presentation Mrs Lorna Lloyd – CEO  Legislative requirements for Tourists to provide proof of payment and VAT Refunds to Tourists  Jewellex Africa 2018  Jewellers to Participate at Retail / Consumer Shows  Social Media Marketing Campaign  Jewellery Council of SA Risk / Security Initiative 3  Launch of JCSA Skills Certificate for Skills not Registered

Agenda JCSA Presentation Chris van Rensburg - Chairman  Consumer Protection Act – Indemnities and Disclaimers  SA Diamond and Precious Metals Regulator – Proposal – Empowerment Fund  The New Mining Charter  Standards for Valuation Practices  X-Ray Caratage Testing Metals 4

Legislative Requirements for Tourists – Proof of Payment and VAT Refunds to Tourists  Legislated that foreign tourists must declare proof of payment for cash sales exceeding R10 000 – bank statement / ATM receipt.  Submission made to SARS and National Treasury together with the Diamond Dealers Club of SA to increase the threshold to USD $10 000. Awaiting meeting date  VAT Refund pay-outs to tourists taking too long. JCSA to assist – contact at Tax Refund Office – track claims 5

Jewellex Africa 2018  Saturday, 6 th to Monday, 8 th October - SCC  Exciting line-up - R100 000 cash draw – to be spent at exhibitor of choice  Educational Speakers  Exhibitors to have 5-minute slots in Speakers Corner  JCSA Collection Awards to be exhibited in Metcon Coffee Shop  Gin and Wine Bar – Tastings and Cocktails  Cocktail Function - Michelangelo - 6 no cost. Cash Bar

2018 Jewellex Sponsorships  Brinks – Lanyards  GIA – Carrier Bags  Metal Concentrators - Coffee Shop  BYL Diamonds – Registration  Cape Precious Metals – Gin and Wine Bar and Cocktail Function  Water Bottles – CJR Gift Sales 7

Jewellers to Participate at Retail / Consumer Shows  ABSA Event  Aimed at high-end Jewellers  First prize – Champagne Festival  Top clients of ABSA  Decorex  2019  Johannesburg and possibly Cape Town  Dedicated area for jewellers – to include in Decorex marketing 8

Social Media Marketing Campaign • Social Media Marketing Campaign during non peak periods • Awareness Campaign – jewellery and JCSA branding • January to December – R800 000 – Ebony & Ivory Agency • Competition – R16 000 to spend at a JCSA member store ~ New Beginnings ~ ~ April No Fools~ ~ Christmas in July ~ ~ Spring September ~ Black Friday November ~ Winner NWJ – Vaal Mall Winner 9 NWJ - Gateway

Social Media Marketing Campaign  Aimed at people interested in getting married, engagement, newlyweds, anniversary, birthdays, jewellery, relationship status  April No Fools - 6 064 entries to competition and reached almost 197 000 people 10

JCSA Internal Marketing Campaign  JCSA Consumer Facebook Page Competition  Valentines Day  Mothers Day  Fathers Day  Sponsors: 11

Mother’s Day Competition 12

Professional Technical Skills Certificate  Established by JMASA to recognise skills acquired by employees  Acknowledge so much informal training in the workplace  ‘Certificate’ formal recognition - benefits employee and employer  Bench Technician  CAD Technician  Indian Jewellery Bench Technicians  Surface Finishing Technician  Jewellery Casting Technician  Refining Technicians  Production Setting Technicians  Certificate issued to staff – signed by JCSA and Employer 13  Recognition of workplace skills training by SADPMR – transformation audits

Jewellery Council Risk Initiative  JCRI in operation for 7 years  Regular updates of crime incidents reported by jewellery stores - Consumer Goods Council.  JCSA and CGCSA – met with Council of Shopping Centres - attempt to improve safety and security in and around shopping centres.  Agreement reached that shopping centres implement a list of identified recommendations. Jewellers in the shopping centres will also be expected to implement a list of identified recommendations, depending on their size. This list was sent to members at the end of last 14 year. Follow up taking place now to measure

KZN Incident Report 15

Agenda JCSA Presentation Chris van Rensburg - Chairman  Consumer Protection Act – Indemnities and Disclaimers  SA Diamond and Precious Metals Regulator – Proposal – Empowerment Fund  The New Mining Charter  Standards for Valuation Practices  X-Ray Caratage Testing Metals 16

Consumer Protection Act - Indemnities and Disclaimers  Guidelines on Indemnities and Disclaimers drafted by JCSA Legal Counsel – circulated  CPA radically changed the way of conducting business, specifically to product liability and weighing up obligations on part of jeweller  Since inception of CPA strict liability applies and ANY party in the supply chain may be sued jointly and severally by a consumer for any harm  Some Salient Points that apply to jewellers: 17

Consumer Protection Act - Indemnities and Disclaimers  Return of Goods – 10 days for a full refund if sold through direct marketing or where consumer did not inspect goods  Any notice of a consumer agreement must be drawn to the consumer’s attention in simple, clear terms and verbal to an illiterate consumer.  One cannot divert liability to consumer in the event of gross negligence or recklessness, internal theft or fraud on the part of jeweller or staff  Warrantee on repaired goods is three months after repairs and does not apply to normal wear and tear. 18

Consumer Protection Act - Indemnities and Disclaimers  Where a jeweller has possession of deposits, money or property belonging to consumer, jeweller must assume liability for any loss  When consumer fails to pay for or collect goods in possession of jeweller, consumer should be made aware BEFORE entering into a transaction that jeweller reserves the right to sell goods to defray costs  Due to strict liability in CPA, members should deal with all issues which may pose a risk to their operations through clearly displayed or printed indemnity and disclaimer provisions – seek expert legal counsel 19

SADPMR – Proposal – Empowerment Fund  Jewellery Industry Liaison Committee set up between JCSA and SADPMR - liaise with key industry players - discuss updates in SADPMR as well as contentious issues  SADPMR – Discretion -Transformation not working in current format – alternative to joint ventures / partnerships  Proposal - establish Empowerment Fund  Enterprise Development  Industry buy-in 20

The New Mining Charter  Letter to DMR Minister and met with the DMR Task Team for Growth and Competitiveness relating to the New Mining Charter  Proposal - establish Empowerment Fund  Requested Minister to consider reviewing framework of thresholds for applying Codes of Good Practice under Precious Metals Act  Current thresholds set out in the framework - 5kg and up or estimated maximum turnover is great than R3.8 million - seen as a medium and large business 21

Standardising Valuation Practices  Revision of JCSA RecommendedValuation Practices annually  Proposal to insurance companies:  Replacements versus cash settlements  Replacements by jeweller who sold item  JCSA to vet jewellers on insurance panels  Companies on insurance panels to be members - JCSA and subject to Arbitrations Rules of council  Membership offer to insurance companies VALUATION PRINCIPLES AND PRACTICE 22

X-Ray CaratageTesting Metals  Best Practice Guidelines on XRF Metal Testing 23

JCSA Road Shows 2018 Please join us for drinks and snacks 24