Annual results presentation 2015 1 February 2016
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Contents 1. Highlights of the year 2. 2015 results 3. Asset quality and risk management 4. Liquidity and solvency 5. Completion of Strategic Plan 2012-2015 3 of 48 / February 2016
Highlights of the year 2015: the year of consolidation of our franchise… 1 2 EFFICIENCY AND COMMERCIAL ACTIVITY PROFITABILITY Productivity growth 2015 Efficiency ratio: 43.6% + 3.5% annual increase in lending to + 39.2% attributable profit vs. 2014 businesses and consumers 10.6% * ROE 3 4 ASSET QUALITY SOLVENCY € 3.5bn reduction in NPLs vs. Dec14 166 bps of BIS III FL capital Coverage ratio: 60.0% (vs. 57.6% Dec14) generation in the year …with the plan ´ s targets achieved * ROE without deducting in 2015 provisions arising from IPO contingency ( € 184 million) 4 of 48 / February 2016
Highlights of the year COMMERCIAL ACTIVITY 1 Positive trend in customer funds management activity continues… CUSTOMER FUNDS PERFORMANCE MUTUAL FUNDS MARKET SHARE € bn 119.8 116.0 +3.4% 5.44% 4.98% +46 bps DEC 14 DEC 15 DEC 14 DEC 15 Source: Inverco 5 of 48 / February 2016
Highlights of the year COMMERCIAL ACTIVITY 1 …increasing volumes in key business segments… NEW LENDING 2014 vs.2015 GROSS LOANS OUTSTANDING BALANCE 2014 vs.2015 € bn € 12.4 bn + 19.4% € 14.8 bn SALES* DEC 14 DEC 14 PF DEC 15 121.8 -2.1 119.7 116.0 Total gross loans -3% € 1.1 bn + 41.4% -0.6 Mortgages 72.4 71.8 67.4 -6% € 0.8 bn -0.3 Developer 3.0 1.8 2.7 -33% 46.4 -1.2 45.2 46.8 Businesses & consumer € 13.7 bn € 11.6 bn + 18.3% +3.5% Organic growth in lending in key sectors continues 2014 2015 Consumer Businesses "Businesses" includes public sector. Gross loans excludes BFA reverse repurchase agreements * Portfolio sales includes NPL’s and substandard. New lending to businesses includes public sector. Does not include forbearance. 6 of 48 / February 2016
Highlights of the year COMMERCIAL ACTIVITY 1 …reinforcing our customers’ trust in us Mystery shopper – Bankia vs sector “TE QUITAMOS LAS COMISIONES” Sector Source: STIGA research on mystery shopper satisfaction Customer satisfaction index 77.3% 80.2% 82.4% Fostering loyalty with 300,000 customers pays back the € 40mn impact in fee income DEC 2013 DEC 2014 DEC 2015 Source: STIGA research on customer satisfaction 7 of 48 / February 2016
Highlights of the year EFFICIENCY AND PROFITABILITY 2 Thanks to our cost cutting …we have achieved the best capabilities… efficiency levels of the sector € mn % Total operating expenses Cost to Income ratio (4.8%) + 0.1 p.p 1,742 1,658 43.5% 43.6% 60 60 (5%) 1,682 1,598 2014 2015 DEC 2014 DEC 2015 City National Bank operating expenses 8 of 48 / February 2016
Highlights of the year EFFICIENCY AND PROFITABILITY 2 + 39.2% increase in attributable profit …allowing us to outperform for the year… our ROE target € mn % Attributable profit performance Bankia Group ROE 10.6% 10.0% 747 1,040 (1) + 39.2% Provision impact 1.6% 9.0% Target for 2015 2015 2014 2015 (1) ROE excluding the impact of the provision for IPO contingencies ROE calculated as attributable profit for the period divided by monthly average equity for the period. 2015 ROE above target level: 10.6% 9 of 48 / February 2016
Highlights of the year ASSET QUALITY 3 Reduction in NPLs, with an increase in coverage € bn % bps NPLs Coverage ratio Cost of risk - € 3.5 bn +240 bps 17 bps € 16.5 bn € 13.0 bn 57.6% 60.0% 60 bps 43 bps DEC 2014 DEC 2015 DEC 2014 DEC 2015 2014 2015 10 of 48 / February 2016
Highlights of the year CAPITAL GENERATION 4 544 bps of CET1 FL generated in the … which are value for our period … shareholders % TBV / SHARE PERFORMANCE CET1 BIS III FL ratio JUNE 2013 – DECEMBER 2015 12.26% * Bankia 18% 10.60% -1% Peer1 8.60% 6.82% Peer2 2% -3% Peer3 -12% Peer4 -27% Peer5 DEC 12 DEC 13 DEC 14 DEC 15 -30% -20% -10% 0% 10% 20% 30% Peers include: Santander, BBVA, Caixabank, Sabadell and Popular. Data as of June 13 – Dec 15 except BBVA (Dec 13 – Sep 15) The solvency ratios reflect the net profit for the year less the proposed dividend of € 302 million for full-year 2015, representing a pay-out ratio of 29.1%. * If the gains on sovereign debt in AFS portfolios are included and the corrective effect of SMEs on RWAs is excluded, the fully loaded ratio would stand at 12.87%. 11 of 48 / February 2016
Highlights of the year These results allow us to propose a 50% increase in the cash dividend compared to last year Total distributable dividend Dividend per share € mn € cent 201.6 +50% 302.3 1.750 2.625 +50% 2014 Dividend 2015 Dividend 2014 Dividend 2015 Dividend 12 of 48 / February 2016
Contents 1. Highlights of the year 2. 2015 results 3. Asset quality and risk management 4. Liquidity and solvency 5. Completion of Strategic Plan 2012-2015 13 of 48 / February 2016
2015 results 2015 annual income statement – BFA Group vs. Bankia Group BFA GROUP € mn Net interest income 2,811 2,740 Dividends, fees and other revenues 994 1,066 Gross income 3,805 3,806 Operating expenses (1,665) (1,658) Pre-provision profit 2,140 2,148 (652) Provisions (724) 227 212 Results from sales and others 1,715 1,636 Profit before tax (423) (391) Taxes Profit after tax 1,292 1,245 Other non-recurring results, net 766* - (461) (184) Net impact of IPO provision 1,597 1,061 Reported profit after tax * Includes NTI from portfolio sales and non-recurring provisions in BFA 14 of 48 / February 2016
2015 Results IPO extraordinary provision December 2015 update of provisions for potential contingencies arising from legal proceedings related to Bankia IPO 60% 40% Distribution criteria TOTAL 2014 2015 2014 2015 2014 2015 € mn 780 461 312 184 468 276 P&L Gross provision - 599 - 240 Provision against equity - 360 780 1,060 468 636 312 424 IPO Total Contingency Provision 736 1,840 1,104 15 of 48 / February 2016
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