To welcome, support and advocate on behalf of WBG families worldwide ANNUAL MEETING welcome support advocate
FY19 Highlights Marie-Noëlle Taillandier Loubna Djemame President President Operations
WBFN Process Cycle For the members by the members
The numbers 900 activities 59 local chapters 352 volunteers 29892 volunteer hours 3736.5 staff days 2 million contribution to the WBG Members: 6925 Members New members New members New members: 401 Global COs Global 34% 34% 40% Male ▪ 60% 66% 66% Female ▪
Organization Structure & roles defined • Management with each team Organization & Structure Partnerships Strategy Management Objectives & priorities of partnerships • FY18-20 Strategy implementation. • Organization Regular and routinized meetings with • Focus on awareness & shared goals • Management partners. Operating Leadership & RC Framework Engagement Updated consistently with strategy, • Representative Council Retreat • team roles and new trends
WBFN Partners Over the past 47 years, the Family Network has partnered with many departments at the World Bank, and... Budget, Performance Review and Strategic Planning (BPS) Global Corporate Solutions (GCS) Food and Conference Services Multimedia ... reached out to many sister organizations to exchange ideas, Printing collaborate, and build a better community of expat spouses and Security partners.. Support Services Health Service Department (HSD) FEM – Forum for Expatriate Management Domestic Abuse Prevention Program FIGT – Families in Global Transition Field Health Foreign Service Institute, US Department of State Occupational Health Habitat for Humanity Human Resources Department (HRD) ICBW – Independent Consultants for a Better World Client Services IDBFA – International Development Bank Family Association Compensation & Performance IMFFA – International Monetary Fund Family Association Disability Advocacy and Resource Employee Group (DARE) Permits Foundation Diversity & Inclusion UNDP – United Nations Development Programme Operations UNLESA – UN Local Expat Spouses Association Team FCS UNWG – United Nations Women’s Guild Information and Technology Solutions (ITS) And a special mention to the Bank-Fund Staff Federal Credit Union Operations Policy and Country Services (OPCS) (BFSFCU) for their sustained support, advice, seminars, and Pension Administration donations. Staff Association WBG External and Corporate Relations (ECR) 1818 Society
Advocacy Needs/trends/challenges (advocacy with Senior Management) Clarifying work authorization process in US with improved • Identify & Recommend communication Accurate information about new hires and relocating families • Funding for Relocation Family Crisis through FCS New clinician for the prevention side • Family Well-being Couple counseling and referrals • Individual counseling and referrals • Spouse Issue Committee 10 members in CO & HQ • Spouse Issues Barry McIsaac Emergency Funds • Member of DAPP advisory committee
Welcoming Program The Welcoming Coffee and Information session is so helpful. No matter what the question is, they have an answer for you! It Welcoming coffee attendees is good to feel like a part of a community that understands you! Quote from member 19 activities 178 participants 19 volunteers 1005 volunteer hours Georgine Ahmad Padmini Mahurkar
10 sessions • Welcoming 84 participants • Program Welcoming Information Sessions Spouse/Partner Welcoming WBFN Buddies Program Orientation Program WhatsApp group 53 participants Increased usage • • 2 sessions 218 participants • • Call Center 170 calls made to • newcomers
Social Program I was really touched by the warm welcome they extended to me……! WBFN Open House Quote from member 104 activities 1170 participants 52 volunteers 1298 volunteer hours Padmini Mahurkar
121 participants • Social 9 sessions • Program Open House & Special Events Social Picnic Get together Program 2 sessions 9 sessions • • 120 participants 107 participants • • Interest Groups 10 groups • 902 participants •
Social Program Interest Groups A sense of deep camaraderie, respect, and trust has started to grow among the members to make us a stronger and ever more supportive group for one another. Quote from Fibre Arts Group member The Investment Club • The French Book Club • The American Book Club • Africa Literature Group • English Literature Group • The International Cultural Group • The International Cuisine Group • Parents and Tots • The Mahjong Group • The Fibre Arts Group* • * Quilts and other crafts produced have been donated to fundraisers in the local communities New initiatives are always welcome!
Professional Development Program I was completely lost in the maze and Career Lab gave me a map to help me find the direction to my career destination (currently employed) Career Lab Quote from Career Lab Alumni 100 activities 752 participants 38 volunteers 1800 volunteer hours Gisele Youmbi Yvonne Quahe
Professional Skill-building and • Development Information Program Thematic Sessions Professional PDP Career Lab Networking Creating a mobility mindset Resources • • Building flexibility Support • • Adopting a growth mindset Special events • • Ensuring employability • Alumni Groups Networks of International • professionals
Professional Development Program 70% Female; 30% Male • 25% PHD • Participants 57% Masters • 13% Bachelors • 5% Some college education; no degree • Career Lab Mastermind Groups/Peer groups • Career Lab Alumni • Activities Crunch & Learn Series • Online FB Career Lab Community – 189 members • 47% currently employed • Outcome 53% Self-employed; Further education; Re-certification; Learning • English; Exploring options
Worldwide Program It makes all the difference to have a friendly face welcoming you when you are new to a country! WBFN Member in Country Office Tree planting in Pakistan 1808 participants 120 volunteers 5825 volunteer hours Giedre Verollet
Worldwide Program Regular gatherings in COs • Community – Tree planting, beach cleaning, printer donations • Activities Trainings on security, health and other issues • Online groups, welcoming coffees, picnics • Regional Champions appointed to support local • champions/connectors Highlights Collaborations between local chapters and WBFN • outreach programs (MMEG, Book Project) Helped 561 families in COs • Outcome 59 locations worldwide • 81 champions/connectors •
Volunteer Engagement Team Volunteering with WBFN is like the season of cherry blossoms. Where volunteers plant, cultivate and provide nourishment so that it Volunteer Engagement Team blossoms into a beautiful tree Quote from WBFN volunteer 16 activities 60 participants 4 volunteers 501 volunteer hours Carla Gonçalves
Volunteer Engagement Team MMS Database • Resources VET Operational Guide • Volunteer Onboarding Session • Activities One on One with volunteers • Support WBFN teams to find helpers • 352 volunteers total • Outcome 60 new volunteers for DC Program • 16 Onboarding sessions •
Resource Management Supporting teams to optimize the effectiveness of our operations and resources Resource Management Team 13 teams supported 16 volunteers 1064 volunteer hours Mimi Besha Shaheen Khan Tania Gnesdilova
Tools and processes implemented • Resource to enable knowledge creation, Management sharing and transfer Knowledge Management Monitoring & Data Management Resource Management Evaluation & Analytics M&E frameworks for programs established Massive membership information update • • Organizational Assessment in progress Active use of website forms • • Activity attendance tracking tools revamped • Member Engagement Measurement Launch of project to measure • member engagement
Communications One Voice, One Message! Gilda Dadush, Paul Corsi, Mimi Besha 46 communication channels 26 volunteers 1571 volunteer hours Ewelina Mstowska Shobha Verghese Alex Alba
LinkedIn • Facebook Communications • YouTube • One Voice, One Message! Social Media Editorial Digital PR Communications Committee Digital Media WBG Volunteers Expo • • WebMagazine WBG Diversity & • • Content Editor Disability Expo • Design Posters • Brochures •
Communications Social Media One Voice, One Message! 2784 Followers on LinkedIn • LinkedIn 140 Posts on LinkedIn • 1712 Page likes on Facebook • 1825 Followers on Facebook • Facebook 751 Posts on Facebook • 17 Videos on Facebook • 3 Campaigns on Facebook • YouTube 12 Videos on YouTube •
Communications Digital One Voice, One Message! 11 articles • Theme — Career, Diversity, Community Webmagazine • Popular — Mobile Careers, Personal Stories • Annual meeting Presentation • Annual Report • Digital Media @-a-glance; 5273 subscribers • Websites — WBFN, Book Project • Quality assurance of website content • Content Editor 200 webpages reviewed/revised •
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