ANNUAL GENERAL MEETING 14 JUNE 2017 PHIL LONEY PHIL LONEY GROUP - PowerPoint PPT Presentation

ANNUAL GENERAL MEETING 14 JUNE 2017

PHIL LONEY PHIL LONEY GROUP CHIEF EXECUTIVE 2

Our AGM is an important day for us 11 June 2014 Royal London AGM 2014 3

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. HEADLINE FINANCIAL RESULTS 18 September 2018 Presentation info in footer 4

EMBEDDED EMBE DDED VAL ALUE UE OPE OPERA RATING TING PR PROFIT OFIT 290 £282m 280 270 £282m 260 + 16% 250 £244m 240 230 220 2015 2016 11 June 2014 5

NEW NE W BUS USINES INESS S PRE PREMIUM MIUMS S 10 £8.7bn 9 8 £6.8bn 7 £8.7bn 6 + 28% 5 4 3 2 1 0 2015 2016 11 June 2014 Royal London AGM 2014 6

Royal London Asset Management funds under management topped £100bn 11 June 2014 Royal London AGM 2014 7

Protection and pensions both saw record new business volumes 11 June 2014 Royal London AGM 2014 8

We have been pursuing our current strategy for more than four years 11 June 2014 Royal London AGM 2014 9

Bigger and more established presence 11 June 2014 Royal London AGM 2014 10

PROFITSHARE ProfitShare after tax Total £114m £37m Total £70m £114m + 63% £77m 2015 2016 With-profits Unit-linked 11 June 2014 Royal London AGM 2014 11

OVER ONE MILLION MEMBERS 1.08m 0.89m 0.67m 0.53m 2014 2015 2016 2017 18 September 2018 Presentation info in footer 12

Digital communication 18 September 2018 Presentation info in footer 13

Royal London Charitable Foundation 18 September 2018 Presentation info in footer 14

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In 2016 we brought another 190,000 people into workplace schemes 11 June 2014 Royal London AGM 2014 16

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. Final stage of auto-enrolment 18 September 2018 Presentation info in footer 17

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. Government lobbying 18 September 2018 Presentation info in footer 18

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. The “Pensions Freedoms” and drawdown 18 September 2018 Presentation info in footer 19

INDIVIDU INDIVIDUAL AL PEN PENSIONS SIONS AND AND DRA DRAWDO WDOWN WN £3778m £3778m + 17% £3227m 2015 2016 18 September 2018 Presentation info in footer 20

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. CONSUMER 18 September 2018 Presentation info in footer 21

There was strong growth in the Consumer business 11 June 2014 Royal London AGM 2014 22

CONS CONSUMER UMER SALE SALES S £301m £300m + 82% £165m 2015 2016 18 September 2018 23

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Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent Over 50s Life Cover and Life vestibulum sapien erat, in mollis tortor placerat at. Insurance products both continued to perform well, with sales up 96% and 51% 18 September 2018 Presentation info in footer 25

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. ROYAL LONDON ASSET MANAGEMENT 18 September 2018 Presentation info in footer 26

Strong growth with net inflows of £2.3bn in 2016 Royal London AGM 2014 11 June 2014 27

FUNDS UNDE FUNDS UNDER R MAN MANAGEM GEMEN ENT T £100bn £100m + 18% £85bn 2015 2016 18 September 2018 Presentation info in footer 28

RLAM managed pension and with-profit funds enjoyed strong absolute returns 18 September 2018 Presentation info in footer 29

With-profits fund returning 13.8% compared to 4.1% in 2015 18 September 2018 Presentation info in footer 30

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TELEVISION ADS 18 September 2018 Presentation info in footer 32

TELEGRAPH CAMPAIGN 11 June 2014 Royal London AGM 2014 33

ROYAL AL LONDO ONDON N PR PROMO OMOTED TED AWARENE WARENESS SS 70 60 50 40 30 PBA % 20 10 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 2015 2015 2015 2015 2016 2016 2016 2016 2017 2017 PBA – Prompted Brand Awareness has increased significantly to 57% of the UK’s adult population 18 September 2018 34

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. REWARDING SUCCESS 18 September 2018 Presentation info in footer 35

COMPANY OF THE YEAR 3. 1. 2. 18 September 2018 Presentation info in footer 36

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. RECORD INVESTMENT 18 September 2018 Presentation info in footer 37

Investing in tools for customers and financial advisers 18 September 2018 Presentation info in footer 38

Bringing our two protection businesses together 18 September 2018 Presentation info in footer 39

One of four top protection companies selling via intermediaries in the UK 18 September 2018 Presentation info in footer 40

Building a new platform for our pensions business 18 September 2018 Presentation info in footer 41

Pullout text layout 02. Georgia Regular 16pt. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin dapibus iaculis eros. Praesent vestibulum sapien erat, in mollis tortor placerat at. DOING MORE FOR CUSTOMERS 18 September 2018 Presentation info in footer 42

Faster claims payments and new online tools 11 June 2014 Royal London AGM 2014 43

11 June 2014 Royal London AGM 2014 44

11 June 2014 Royal London AGM 2014 45

Corporate Governance 18 September 2018 Presentation info in footer 46

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Stronger Products Better Service Visible Brand Healthy Market Share 11 June 2014 Royal London AGM 2014 48

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