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AIRLINE PERFORMANCE 2012 ISABEL CYSNEIROS 27/03/2013 DEFINITIONS Late Handb dbac acks: Slots returned after IATA Slot Handback Deadline - the difference between the slots held at the SOS (Start of

  1. AIRLINE PERFORMANCE 2012 ISABEL CYSNEIROS 27/03/2013

  2. DEFINITIONS  Late Handb dbac acks: Slots returned after IATA Slot Handback Deadline - the difference between the slots held at the SOS (Start of Season) and the slots held at the Use it or Lose it;  Go Show: Flights operated without a previous allocated slot;  No Show: Allocated slots that were neither operate nor cancelled;  Off Slot ot: Series of flights that operated with a deviation superior to 16 minutes in comparison with the allocated slot. Mai-13 2_

  3. LISBON AIRPORT COORDINATED

  4. LISBON SUMMER 2012 – END OF SEASON Best performance / Worse performance Mai-13 4_

  5. LISBON SUMMER 2012 – END OF SEASON Best performance / Worse performance Mai-13 5_

  6. LISBON SUMMER 2012 – END OF SEASON Best performance / Worse performance Mai-13 6_

  7. MONITORING EVENTS Apt Country Events Description Date Until strike ground handling All level 3 apt DE Strike 27/03/2012 27/03/2012 Strike Public Due to public strike, some disturbances might affect airport services, handling services and/or ATS. All ES 29/03/2012 29/03/2012 ATC strike in France All FR Strike 02/04/2012 03/04/2012 IB crew strike on following dates: 09APR All ES Strike 09/04/2012 09/04/2012 IB crew strike on following dates: 16APR ES Strike 16-04-2012 16-04-2012 Due to industrial action,irregularities on airport services are expected. All PT Strike 17-05-2012 19-05-2012 Changes on airport normal operational conditions will be specifically notified,whenever applicable. Security controllers at selected Norwegian airports are in a strike situation. All NO Strike 02-06-2012 09-06-2012 Due to ATS,AIM,COM and maintenance staff industrial action, services provisions are expected to All PT Strike 29-06-2012 03-07-2012 be limited during the following period: June 29, 30 and July 03: 0500/1100hr and 1700/2100hr, Jul 01 and 02 0500/1100hr and 1600/2000hr. STRIKE CNL 29-06-2012 03-07-2012 PT Strike ATC strike 11-05-2012 PT Strike ATC strike 24-05-2012 PT Strike ATC strike 25-05-2012 Apt Country Events Description Date Until All PT Strike ATC strike 12-04-2012 ( 0700-0900) All PT Strike ATC strike 13-04-2012 All PT Strike ATC strike 19-04-2012 All PT Strike ATC strike 20-04-2012 All PT Strike ATC strike 26-04-2012 ATC strike PT Strike 11-05-2012 ATC strike PT Strike 24-05-2012 ATC strike PT Strike 25-05-2012 Mai-13 7_

  8. LISBON SUMMER – THE BIGGEST FIVE OFF SLOT T OPERATI TION N IN PERC RCENTAGE 60 50 40 TP ge EZY Percentage S4 30 LH AF IB 20 10 0 S05 S06 S07 S08 S09 S10 S11 S12 Seaso son Mai-13 8_

  9. LISBON SUMMER 2011 – Monitoring Results 99,91% Flights Operated 0,08% No Shows 0,01% Go Shows Mai-13 9_

  10. PORTO AIRPORT COORDINATED

  11. PORTO SUMMER 2012 – Airline Performance EOS No No G0 G0 Devia viati tion Slot t handback dback after er FLT Code Name Shows % Shows % Sup. p. to 16' % HBD (Use e it or Lose it) % Coord. rd. TP TP TAP AIR PORTUGAL 7 0,05 0 0,00 4.069 28,8 ,82 389 389 2,68 14.124 FR FR RYANAIR 50 50 0,52 3 0,03 2.314 24,0 ,00 70 70 0,72 9.690 EZY EASYJE JET T AIRLINE 0 0,00 0 0,00 572 572 29,8 ,85 -2 -0,10 0,10 1.916 EZS EASYJE JET T SWITZ TZERLAND, SA 0 0,00 0 0,00 281 281 20,1 ,10 18 18 1,27 1.398 TO TO TRANSAVIA FRANCE 4 0,30 0 0,00 475 475 35,8 ,82 -172 172 -14,85 14,85 1.330 LH LH LUFTH THANSA 1 0,08 0 0,00 335 335 25,9 ,93 9 0,69 1.293 YW YW AIR NOSTRU TRUM 0 0,00 0 0,00 403 403 32,5 ,55 84 84 6,35 1.238 S4 S4 SATA TA INTERNACIONAL 2 0,22 0 0,00 370 370 40,7 ,75 -156 156 -20,69 20,69 910 910 SRR STAR AIR 0 0,00 0 0,00 85 85 14,2 ,21 22 22 3,55 598 598 3V 3V TNT T AIRWAYS 0 0,00 0 0,00 107 107 18,5 ,51 42 42 6,77 578 578 ZI ZI AIGLE AZUR 0 0,00 0 0,00 164 164 32,6 ,67 -6 -1,21 1,21 502 502 BCS EUROPEAN AIR TRANSPORT 0 0,00 0 0,00 60 60 12,3 ,35 10 10 2,02 486 486 SN SN BRUSS SSELS S AIRLINES 2 0,46 0 0,00 94 94 21,7 ,76 0 0,00 434 434 AB AB AIR BERLIN 0 0,00 00 0 0,00 00 125 125 30,0 ,05 14 14 3,26 26 416 416 LG LG LUXAIR 0 0,00 0 0,00 78 78 23,6 ,64 -42 42 -14,58 14,58 330 330 FEDERAL EXPRESS / FX/SWT 0 0,00 0 0,00 69 69 22,1 ,12 -2 -0,65 0,65 312 312 SWIFTA FTAIR SA DT DT TAAG - ANGOLA AIRLINES 0 0,00 0 0,00 69 69 37,1 ,10 -64 64 -52,46 52,46 186 186 PVG PVG PRIVILEGE STY TYLE 5 3,55 0 0,00 34 34 25,0 ,00 -141 141 - 141 141 TSC AIR TRANSAT 0 0,00 0 0,00 49 49 37,1 ,12 -2 -1,54 1,54 132 132 EVJ EVERJETS TS 0 0,00 0 0,00 16 16 12,6 ,60 -127 127 - 127 127 VOE VOLOTE TEA 0 0,00 0 0,00 51 51 41,4 ,46 -123 123 - 123 123 Best performance / Worse performance Mai-13 11_

  12. PORTO SUMMER 2012 – Airline Performance EOS No No G0 G0 Devia viati tion Slot t handback dback after er FLT Code Name Shows % Shows % Sup. p. to 16' % HBD (Use e it or Lose it) % Coord. rd. IWD IBERWORLD/ORBEST 0 0,00 0 0,00 23 23 23,4 ,47 -6 -6,52 6,52 98 98 NJE NETJETS JETS 0 0,00 0 0,00 13 13 14,7 ,77 -88 88 - 88 88 FPO EUROPE AIRPOST 0 0,00 0 0,00 13 13 18,5 ,57 -12 12 -20,69 20,69 70 70 LX LX SWISS 0 0,00 0 0,00 16 16 29,6 ,63 0 0,00 54 54 TU TU TUNISA SAIR 0 0,00 00 0 0,00 00 29 29 65,9 ,91 4 8,33 33 44 44 AF AF AIR FRANCE 0 0,00 00 0 0,00 00 24 24 54,5 ,55 18 18 29,0 ,03 44 44 OHY ONUR AIR 0 0,00 0 0,00 16 16 53,3 ,33 -30 30 - 30 30 SWG SUNWING AIRLINES 0 0,00 0 0,00 13 13 50,0 ,00 -2 -8,33 8,33 26 26 VR VR TACV - CABO VERDE AIRLINES 0 0,00 0 0,00 14 14 63,6 ,64 2 8,33 22 22 AMV AMV AMC AIRLINES 0 0,00 0 0,00 11 11 61,1 ,11 -18 18 - 18 18 BGH BH AIR LTD 0 0,00 0 0,00 12 12 85,7 ,71 -14 14 - 14 14 Best performance / Worse performance Mai-13 12_

  13. PORTO SUMMER – THE BIGGEST FIVE OFF SLOT T OPERATI TION N IN PERC RCENTAGE 60 50 40 ge TP Percentage FR 30 EZY YW EZS 20 10 0 S05 S06 S07 S08 S09 S10 S11 S12 Season Mai-13 13_

  14. PORTO SUMMER 2012 – Monitoring Results 99,76 % Flights Operated 0,01% Go Shows 0,23% No Shows Mai-13 14_

  15. FARO AIRPORT COORDINATED

  16. FARO SUMMER 2012 – END OF SEASON No No G0 G0 Devia viati tion Slot t handback dback after er FLTS TS Code Name Shows % Shows % Sup. p. to 16' % HBD (Use e it or Lose it) % Coord. rd. FR FR RYAN ANAI AIR 50 50 0,60 3 0,04 1.571 18,8 ,88 813 813 8,85 8.371 EZY EZY EASYJE JET AIRL RLIN INE 2 0,04 2 0,04 1508 27,4 ,40 23 23 0,42 5.505 ZB ZB MONAR ARCH AIR IRLIN INES 2 0,09 4 0,18 749 749 33,3 ,35 -228 228 -11,28 11,28 2.250 HV HV TRA RANSAV AVIA A AIRL RLIN INES 2 0,10 2 0,10 693 693 34,0 ,07 -174 174 -9,34 9,34 2.036 LS LS JET2.COM OM 0 0,00 2 0,10 540 540 27,0 ,03 -18 18 -0,91 0,91 1.998 EI EI AER R LINGUS 4 0,24 2 0,12 311 311 18,4 ,40 -66 66 -4,05 4,05 1.694 TP TP TAP P AIR R PORT RTUGAL 0 0,00 1 0,08 387 387 29,6 ,63 -4 -0,31 0,31 1.306 TOM THOM OMSON ON AIRWA RWAYS 2 0,19 0 0,00 234 234 22,2 ,22 -5 -0,48 0,48 1.055 AB/HG AIR R BERLIN IN 0 0,00 0 0,00 313 313 36,4 ,48 26 26 2,94 858 858 X3 X3 TUIfly 0 0,00 0 0,00 127 127 18,5 ,51 -20 20 -3,00 3,00 686 686 WW WW BMI I BABY 0 0,00 0 0,00 159 159 25,9 ,90 238 238 27,9 ,93 614 614 BA BA BRIT ITIS ISH AIRWAY RWAYS 2 0,43 4 0,85 221 221 47,6 ,63 -32 32 -7,37 7,37 466 466 LH LH LUFTHAN ANSA 0 0,00 0 0,00 113 113 28,9 ,97 2 0,51 390 390 BE BE FLYBE 0 0,00 0 0,00 112 112 30,7 ,77 -18 18 -5,20 5,20 364 364 TCX TCX THOM OMAS AS COOK OK AIRL RLIN INES (UK) 2 0,58 0 0,00 146 146 42,6 ,69 2 0,58 344 344 4U 4U GERM RMANWIN INGS 0 0,00 0 0,00 75 75 23,7 ,73 -6 -1,94 1,94 316 316 SN SN BRUSSELS AIRL RLINES 0 0,00 0 0,00 89 89 29,2 ,28 -2 -0,66 0,66 304 304 DY DY NORWEGIA IAN AIR R SHUTTLE 0 0,00 0 0,00 64 64 25,2 ,20 -8 -3,25 3,25 254 254 CJ CJ BA CIT ITIF IFLYER 1 0,46 0 0,00 68 68 31,1 ,19 1 0,45 219 219 JAF JAF JETAIR AIRFLY / TUI I AIRL RLIN INES BELGIU IUM 0 0,00 00 0 0,00 00 37 37 21,7 ,76 2 1,16 16 170 170 CND CORE RENDON ON DUTCH H AIRL IRLIN INES 0 0,00 00 0 0,00 00 63 63 38,4 ,41 26 26 13,6 ,68 164 164 QS QS TRA RAVEL SERV RVIC ICE AS 0 0,00 0 0,00 46 46 29,4 ,49 40 40 20,4 ,41 156 156 FQ FQ THOM OMAS AS COOK OK AIRL RLIN INES (BELGIUM) 0 0,00 0 0,00 43 43 30,7 ,71 -2 -1,45 1,45 140 140 EZS EZS EASYJE JET SWIT ITZERL RLAN AND, D, SA 0 0,00 0 0,00 26 26 18,8 ,84 0 0,00 138 138 ENT ENTER R AIR IR SP. z.o.o. 2 1,69 0 0,00 73 73 62,9 ,93 -4 -3,51 3,51 118 118 LG LG LUXAIR IR 0 0,00 0 0,00 27 27 25,4 ,47 -4 -3,92 3,92 106 106 FPO EUROP OPE AIR IRPOS OST 0 0,00 0 0,00 19 19 20,6 ,65 6 6,12 92 92 Best performance/ Worse performance Mai-13 16_

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