Northumberland Community Bank AGM 2020 AGENDA 1. Chair’s Welcome, Opening Remarks, and confirmation of quorum 2. Apologies 3. Minutes from last AGM 4. Presentation of Annual Accounts - 2019 5. Accept Accounts and Propose reappointment of Auditors 6. Presentation of Annual Review 7. Election of Directors 8. Election of Supervisory Committee 9. Questions from Members 10. Chair’s closing remarks 1 We are for people, not profit www.northumberlandcommunitybank.co.uk
1. Chair’s Welcome, Opening Re Rema mark rks, s, and co confirma firmation tion of of qu quor orum um 2. Ap . Apolog logies ies 3. 3. M Minut inutes es from from last last AGM AGM 2 We are for people, not profit www.northumberlandcommunitybank.co.uk
4. 4. P Pre resen senta tation tion of of Ann Annua ual l Ac Accounts ts - 2018 and 20 2019 5. Accept Accounts and Propose reappointment of Auditors 3 We are for people, not profit www.northumberlandcommunitybank.co.uk
6. Presentation of Annual Review by Lauren Langton CEO Highlights and Challenges - 2019 ● 2020 – to date…… ● 4 We are for people, not profit We are for people, not profit www.northumberlandcommunitybank.co.uk www.northumberlandcommunitybank.co.uk
NCB Growth 2016 - 2019 1200 1000 800 600 400 200 0 New Members Total Shares No of Loans Loans Granted Loan Book O/S Loan Interest (£'000) Granted (£'000) Year end (£'000) Received (£'1000) 2016 2017 2018 2019 5 We are for people, not profit www.northumberlandcommunitybank.co.uk
Review of 2019 - Our Products and Services ● Improved Accessibility – for existing and new members ● Loan Applications ● New “Family Loan” - £400 ● New 2% Saver Account – successful pilot ● Social Media Platforms – don’t forget to follow, share and like! ● Issue of 2018 Dividend 0.5% ● Payroll Deduction Scheme – 5 partners – substantial contribution 6 We are for people, not profit We are for people, not profit www.northumberlandcommunitybank.co.uk www.northumberlandcommunitybank.co.uk
Review of 2019 - Our People and our Community Staff and Volunteers LifeSavers Programme Northumberland Money Illegal Money Lending Team 7 We are for people, not profit We are for people, not profit www.northumberlandcommunitybank.co.uk www.northumberlandcommunitybank.co.uk
Challenges… ● Running the organisation with a small team ● Keeping on top of the regulatory requirements ● Growing our loan book ● Plugging the gap between our running costs and earned income ● Keeping Bad Debts to a minimum with a proactive but empathetic credit control ● Constant need to evolve and adapt to our members requirements 8 We are for people, not profit We are for people, not profit www.northumberlandcommunitybank.co.uk www.northumberlandcommunitybank.co.uk
COVID -19 Time to rethink and reshape? 9 We are for people, not profit www.northumberlandcommunitybank.co.uk
Good News – Member Offerings • On-line – Improved application process to join and apply for a loan • Use of “Open Banking” and the new Post Office – PayoutNow! Service • Payroll Deduction Schemes – Expansion • Family Loan – extended offering 10 10 We are for people, not profit www.northumberlandcommunitybank.co.uk
Our Strategic Partnerships & PAYROLL Partners. 11 11 We are for people, not profit www.northumberlandcommunitybank.co.uk
Future – Member Offerings • Debit Card Account • New Website launch – 6 th July • Faster Payments – Gives immediate access 24/7 12 12 We are for people, not profit www.northumberlandcommunitybank.co.uk
Election lection of D of Director irectors 7. 7. Supe upervis rvisory Comm ory Committee ittee - 8. 8. Annual Annual Report Report and and Election lection of of Committe Committee Questions from Members Questions from Members 9. 9. 10. Chair’s closing remarks 10. 13 13 We are for people, not profit www.northumberlandcommunitybank.co.uk
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