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Administration for Community Livings Long-Term Services and Supports (LTSS) Workforce Competency Model Webinette July 2012 LTSS Workforce Competency Project Project goal: Accelerate the adoption of person-centered and


  1. Administration for Community Living’s Long-Term Services and Supports (LTSS) Workforce Competency Model Webinette July 2012

  2. LTSS Workforce Competency Project  Project goal: Accelerate the adoption of person-centered and participant-directed practices in the LTSS networks  Supports mandates in Older Americans Act and Affordable Care Act to maximize independence and choice for all people using LTSS  Help drive the culture and systems changes that enable participant direction to be the primary way people access, obtain, and receive LTSS  Requires that all members of the LTSS workforce have the knowledge and skills to provide person-centered and participant-directed services 2

  3. LTSS Workforce Competency Project: Development Process and Products  Conduct an Environmental Scan  Identify models and partners  Revise DOL workforce model  Provide foundational competencies for LTSS workforce that embed person centeredness, participant direction, and cultural competency 3

  4. National Institutes of Health (2010) Competencies encompass knowledge, skills, and abilities, combined with other personal characteristics such as values, initiative, and motivation that contribute to successful individual and organizational performance. Competencies are not only about what you know, but how you apply what you know. 4

  5. Original DOL ACL’s LTSS Workforce Competency Model Competency Model

  6. ACL’s LTSS Workforce Competency Model Long-Term Risk Identification & Person- Supporting Cultural Ethics, Laws, Health and Services & Mitigation, Crisis Prevention, Documentation Centered Independence Competency & Regulations Wellbeing Supports & Conflict Resolution Person- Instruction Solving Centered Life and Critical & Cultural Reading Writing Mathematics Communication Technology Social Science Analytic Thinking Knowledge

  7. Tiers 1-3 7

  8. Tiers 1-4 8

  9. Tiers 1-5 9

  10. Tiers 1-5 Long-Term Care Facility 10

  11. Tiers 1-5 Area Agencies on Aging 11

  12. Tiers 1-5 Home Health Agencies 12

  13. Tiers 1-6 Long-Term Care Facility Director Long-Term Care Facility Long-Term Risk Identification & Person- Supporting Cultural Ethics, Laws, Health and Services & Mitigation, Crisis Prevention, Documentation Centered Independence Competency & Regulations Wellbeing Supports & Conflict Resolution Person- Instruction Solving Centered Life and Critical & Cultural Reading Writing Mathematics Communication Technology Social Science Analytic Thinking Knowledge

  14. Tiers 1-6 Nursing Aides Case Manager Long-Term Care Facility Long-Term Risk Identification & Person- Supporting Cultural Ethics, Laws, Health and Services & Mitigation, Crisis Prevention, Documentation Centered Independence Competency & Regulations Wellbeing Supports & Conflict Resolution Person- Instruction Solving Centered Life and Critical & Cultural Reading Writing Mathematics Communication Technology Social Science Analytic Thinking Knowledge

  15. Tiers 1-6 Intake & Referral Specialist ADRC Director Aging and Disability Resource Centers Long-Term Risk Identification & Person- Supporting Cultural Ethics, Laws, Health and Services & Mitigation, Crisis Prevention, Documentation Centered Independence Competency & Regulations Wellbeing Supports & Conflict Resolution Person- Instruction Solving Centered Life and Critical & Cultural Reading Writing Mathematics Communication Technology Social Science Analytic Thinking Knowledge

  16. Summary: ACL’s LTSS Workforce Competency Model Long-Term Risk Identification & Person- Supporting Cultural Ethics, Laws, Health and Services & Mitigation, Crisis Prevention, Documentation Centered Independence Competency & Regulations Wellbeing Supports & Conflict Resolution Person- Instruction Solving Centered Life and Critical & Cultural Reading Writing Mathematics Communication Technology Social Science Analytic Thinking Knowledge

  17. Questions or Comments?  For questions or comments about the LTSS Workforce Competency Project, please email Linda.Velgouse@AoA.HHS.gov  Click here to access the Webinette Resource List 17

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