ACORN-REDECOM Conference New Technologies and its Challenges for - PowerPoint PPT Presentation

ACORN-REDECOM Conference New Technologies and its Challenges for Telecommunications Regulation in Latin America Brasilia May 14-15 Christopher Libertelli Senior Director, Government and Regulatory Affairs Skype | Americas

Skype is software for enabling the world’s conversations

Skype is one of the fastest adopted technologies in history 560 521 Skype Global Registered Users 481 (Millions) 443 400k 405 new users 370 per day* 338 309 276 246 220 196 171 136 113 95 75 57 44 33 20 12 7 4 Q104 Q204 Q304 Q404 Q105 Q205 Q305 Q405 Q106 Q206 Q306 Q406 Q107 Q207 Q307 Q407 Q108 Q208 Q308 Q408 Q109 Q209 Q309 Q409 * As of Q4 2009 based on Skype data

More than 250 billion minutes of free Skype-to-Skype calls 36.1 Skype-to-Skype Calls in Minutes (Billions) 27.7 25.5 23.6 20.0 16.0 14.8 14.2 11.9 10.9 10.8 9.8 9.5 7.5 Q306 Q406 Q107 Q207 Q307 Q407 Q108 Q208 Q308 Q408 Q109 Q209 Q309 Q409 * As of Q4 2009, Skype users made cumulative 250 billion minutes of S2S calls since inception

Skype is for making free Skype-to-Skype calls

Skype is now the largest provider of international calls Percentage based on international calling minutes 12% 8.0% 6.0% 4.4% 2.8% 2005 2006 2007 2008 2009 * Based on independent research from Telegeography January 2010

Skype is for rich, high quality video calls More than 36% of Skype-to-Skype minutes include video

Our platform goal is ubiquity enabling conversations everywhere

Skype is partnering with mobile carriers Free Skype-to- Low rates on Never miss your Skype calls and IM calls to phones Skype calls and mobiles

The Shift to the Cloud: Data Points What is Cloud Computing? Gartner defines it as: “a style of computing where massively scalable IT-related capabilities are provided 'as a service' using Internet technologies to multiple external customers”

The Shift to the Cloud: Data Points $42B spending on IT cloud services by 2012, with more enterprises considering and adopting cloud offerings due to current economic woes Source: IDC Source: IDC

The Shift to the Cloud: Data Points $18B Worldwide Unified Communications product revenues by 2012 Source: IDC

The Shift to the Cloud: Data Points 58% say cloud computing will cause a radical shift in IT 47% are already using it or actively researching it Just 18% call cloud Source: IDC computing a "passing fad "

The Shift to the Cloud: Data Points Plann Planned ed Usa Usage ge of of C Cloud loud Offering Of erings Collaboration tools – 67% App platforms & dev software – 61% Enterprise application software – 54% Utilities/management software – 54% Source: IDC Personal productivity software – 45%

Skype in Brazil

Skype in Brazil Principle VOIP/TDM Destinations | Year End 2009 Minutos Entrantes (miles de millones) Brasil is top 5 traffic destination México China India Filipinas Brasil Polonia Colombia Rusia Indonesia El Salvador Guatemala Tailandia Argentina Nigeria Israel Senegal : TeleGeography Research, 2009

Who Uses Skype in Brazil? Skew slightly male Concentrated in younger online demographics 2 in 5 have family or friends living outside of Brasil 1 in 4 travel regularly for business or pleasure

Who Uses Skype in Brazil? 92% use instant messaging 83% have tried video calling Over 1/4 use to call family & friends internationally 1/3 have mobile net access

Skype and Public Policy A policy framework that places broadband consumers at the center of a growing ecosystem built on: • Universal, Affordable and Open Networks • “Multi - modal” competition • Transparency

Virtuous Cycle of Reinforcing Investments Embedded CE devices Skype APIs/SDK Operators and Web Developers Users

Skype and Public Policy • Universal, Affordable and Open Networks • Repurposing universal service support to broadband and away from circuit switched infrastructure • Openness built on nondiscrimination and case by case adjudications to control unintended consequences of network neutrality rules

Skype and Public Policy • Multi-modal competition: how much competition is enough in mobile? Cullen and Shcherbakov: Significant customer switching costs: $230 USD. Complex empirical model including persistent unobserved consumer heterogeneity in tastes for handset-carrier combinations as well as the possibility of strategic, dynamic, decision making on the part of consumers.

Skype and Public Policy • Customer sovereignty through transparency. A simple quality label for Skype users

Skype and Public Policy • Crowd-sourcing broadband measurement through M-Lab www.measurementlab.net

Appendix Cullen and Shcherbakov http://fjallfoss.fcc.gov/ecfs/document/view?id=7020438577

Obrigado pela atenção!