Accessib ibil ilit ity a and Library W Websi sites: s: What You N Need eed to Kn Know Lauren Douglass, East Lansing Public Library Sonya Schryer Norris, Library of Michigan
Febru ruary ry 6, 2018
Febru ruary ry 7, 2018
“...the he Com omplaina nant nt alleg eges es that the e Library’s website has substantive accessib ibil ilit ity is issues.”
First st Step: Ask sk For Help
Se Second St Step: Leg egal Counsel el
And nd the hen, n, an i n int nteresting ng email from S Sonya... ...
So Sonya Learned HTML writing an Intranet for the Braille and Talking Book Library where two staff members were screen reader users.
Michigan Dept of Ed Ed (MDE) E) In 2014, the Michigan Department of Education faced the exact same complaint that East Lansing Public faced in 2017. We were the first agency in the nation to do so.
Our W Workin ing D Defin init itio ion of Accessible "Accessible" as used in this Agreement means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally integrated manner, with substantially equivalent ease of use. A person with a disability must be able to obtain the information as fully, equally, and independently as a person without a disability. Although this might not result in identical ease of use compared to that of persons without disabilities, it still must ensure equal opportunity to the benefits and opportunities afforded by the technology and equal treatment in the use of such technology.
What at did t this mean an i in p prac actical al terms? ● Proper HTML mark-up with modern standards. ● Meeting the WCAG 2.0 AA level of compliance. ○ 1,700 webpages did not meet this standard. ○ Multiple errors across nearly 50 criteria of the WCAG 2.0 ● The MDE’s website had over 8,200 PDFs and over 1,200 Office documents that did not meet the Accessibility Policy.
All had to be r e rem emediated o or removed
MDE E Staf aff Trai aining Process More than 50 people received one and a half days of in-person training and 4 hours of Lynda.com training.
MDE E Sof oftware Sol olution ons Adobe Acrobat Pro DC or Creative Cloud SiteImprove
What Was t the Result at at the 2 Year ar Mar ark? The work was overwhelming and most staff decided that website content was too difficult to fix. Other big organizations have made different decisions.
What Have e We L e Lea earned ed At the 5 Year ar M Mar ark? A Positive Attitude Enforcement
302 Agreement ● Mar arch Draft Accessibility Policy ● Draft Accessibility Procedures ● 2018...O ...One Adopt Technical Standards ● Accessibility Audit ● Month Later... ... Annual Training for Staff ● Deadlines ●
And nd the hen, n, a curious c call f from our lawyer... ...
“...i ...if a a complaint i is a cont ontinu nuation of on of a pattern of n of com omplaint nts previo iously f fil iled wit ith OCR by an in indiv ivid idual or or grou oup agains nst multip iple r recip ipie ients… ”
So W o What N Now ow?
Site Clean-Up ● Sam ame P Plan an Accessibility Policy ● Accessibility Procedures ● Software Update ● Site Audit ●
Our Tim imelin ine
Our Issu ssues
Im Images
Nex ext S Step eps: Addi dding Accessib ibil ilit ity t to Procurem emen ent Lan anguag age
Hel elp from t the e Big ig10 A Academic ic Alli lliance
Lo Low-Hang nging ng Fruit it of W Writ iting Acces essible T e Tex ext for t the e Web eb
Screen een R Rea eader ers Take e Links O Out o of Contex ext Clarence the Clown is going A screen reader reads… to visit the library on Link: “Learn” Saturday. Learn about his Link: “See” amazing tricks, see pictures of his feats, and click here to Link: “Click here” register!
Don’t U Use “ e “Click Her ere” e” a as L Link T Tex ext Our Friends Group has its fall Our Friends Group has its fall book sale this weekend. You book sale this weekend. can read more about it here. Screen reader reads: “Link: fall book sale”
Don’t R Rep epea eat Linked ed T Tex ext Our website contains great Our website contains great information about what’s information about what’s going on at the library. You going on at the library. You can also view the website of can also view the website of our township office to see our township office to see what’s going on in the what’s going on in the community. community. “Link: our website.” “Link: township office.”
Best st Practices f s for Usi sing T Tables ● Caption the table ● Use a column or row header ● Don’t merge cells ● Don’t leave cells blank (even if you input “null” or “0”)
Don’t Display H Hyper erlinks, Embed ed T Them em We’d like to thank our We’d like to thank our sponsor, Kroger, sponsor, Kroger, for donating http://kroger.com, for snacks. donating snacks. “Link: Kroger”
November 28 28, 20 2018
“...OCR wil ill in init itia iate a direc ected ed in investig igatio ion com ommenc ncing ng on on May 15 15, 2019 19. ” ”
Thank You ou For or You our Time If you have questions, please don’t hesitate to contact us: Lauren Douglass, East Lansing Public Library, ldougla@cityofeastlansing.com Sonya Schryer Norris, Library of Michigan NorrisS2@michigan.gov
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