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Accelerating Pipeline Replacements Issues and Challenges Susan Fleck National Grid November 20, 2014 Our US Network 2 Our Natural Gas Customers Customers: We serve 3.5 million natural gas customers across three States (MA, NY &


  1. Accelerating Pipeline Replacements Issues and Challenges Susan Fleck National Grid November 20, 2014

  2. Our US Network 2

  3. Our Natural Gas Customers  Customers:  We serve 3.5 million natural gas customers across three States (MA, NY & RI), in both urban and suburban areas.  We have added approximately 130,000 customers since 2010 and forecast to add an additional 260,000 customers in the next ten years.  Infrastructure:  Over the last five years, we invested a total of $1.5 billion dollars replacing mains and services that are made up of older, leak prone materials.  Our spend in this area will increase by at least 60% to $2.4 billion dollars over the next five years. 3

  4. The Landscape Nationally:  Increasing public safety concerns  Increasing public climate change interest and passion  Increasing desire for energy efficiency  Abundance of domestic natural gas supplies In the Northeast:  National Grid is the largest natural gas infrastructure company  We have one of the oldest networks in the nation  We have an opportunity to convert customers from oil to gas And at National Grid:  Public safety is our first priority  We are committed to accelerating methane reduction 4

  5. Main Inventory US Comparative Summary PHMSA Average LDC National Grid - US 34,697 Miles 888 Miles OTHER PLASTIC OTHER PLASTIC 16 14030 1 465 0% 41% 0% PROT'D 52% STEEL PROT'D 9116 STEEL 26% 352 40% UNPROT'D STEEL CAST UNPROT'D CAST 5843 IRON STEEL IRON 17% 5692 46 24 16% 5% 3% 5

  6. Main Leak Repairs - MA Total M otal Main ain In Inventor entory Total M otal Main ain Leak Leak Repair epairs By By Ma Mater terial ial By By Ma Mater terial ial 11,000 Miles Leaks (including damages) PROT'D PLASTIC CAST PLASTIC STEEL IRON * 41% 2% 24% 64% ALL STEEL UNPROT'D 34% CAST STEEL IRON 14% 21% 6

  7. Historical & Future Capital Spend Note: Includes proactive and reactive main/service replacements 7

  8. Infrastructure Replacement  In order to manage both public safety and emissions, a comprehensive program of timely repair and proactive replacements is employed.  These efforts are coordinated by our TIMP and DIMP programs and merged with jurisdictional priorities to develop the five year capital plans for our mains and services assets.  Additionally, we spend approximately $65 million annually on leak repairs, and expect this number to increase based on our projections of leak rates new regulatory requirements. 8

  9. Challenges  Expansive infrastructure replacement programs like National Grid’s come with challenges for all of our stakeholder groups.  Customer  Community  Regulatory  Company 9

  10. Customer Challenges  Our customers face increasing rates resulting from our investments in pipeline and service replacement programs.  They face disruption in service during change over to newer systems.  They face inconveniences due to the physical construction work on- going in the communities where they live and work.  They struggle to get current and accurate information about what the utilities are doing, and why they are doing it. 10

  11. Community Challenges  The communities where we operate distribution systems face challenges due to the large volume of work.  They must coordinate permitting, police protection, and paving replacement projects with our replacement and/or repair work.  They must respond to public complaints about noise, debris, detours, parking restrictions, and other inconveniences due to the heavy work. 11

  12. Example of Community Impact  City of Waltham MA  Leak Prone Pipe  Red is Cast iron, Brown is Wrought Iron and Light Blue is Bare Steel.  Newer Pipe  Dark Blue Coated Steel and Yellow is Plastic. 12

  13. Example of Community Impact 13

  14. Example of Community Impact 14

  15. Regulatory Challenges  Rate regulators face the burden of additional rate cases for utilities to report and get recovery for the replacement programs.  They need to balance and manage customer bill impacts.  Safety regulators face increased activity in the work areas that needs to be monitored and reviewed for safety and compliance.  They must respond to complaints about increasing field activity 15

  16. Company Challenges  Companies have to manage the risk of aging infrastructure during replacement programs; fixing or monitoring leaks as appropriate.  They must develop more frequent rate filings to work with regulators on appropriate recovery programs.  They must raise capital to fund the programs.  They must recruit, hire, train, qualify, and retain additional workers; field workers, administrative support, engineers and management.  They must acquire additional materials, equipment and vehicles.  They must coordinate work permitting with cities and towns.  They must manage increased complexity in distribution networks.  They must communicate effectively to all stakeholders. 16

  17. Next Steps  Work with our suppliers and contractor communities:  Develop new and expand existing sources.  Work with our cities and towns:  Develop coordinated work plans and communications programs.  Work within our states:  Develop shared understanding of state and National Grid strategic priorities, how they connect and diverge.  Develop infrastructure investment strategies and share best practices.  Work with other leading utilities and industry associations to:  Develop / identify / share methodologies and technologies to repair and replace infrastructure.  Develop and deploy new ways to detect and reduce emissions. 17

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