Behavioral Health Integration Strategies PIAC 8/5/2020 Subcommittee: Crisis Service System
Successes CCS providers RAE/ASO collaboration contracted as meetings RAE providers = no gaps Collaborative Joint RAE/CSS monitoring, process identification improvement and resolution strategy of systemic concerns design Collaboration Continuous to help RAE/CSS individuals communication and program gain access to information appropriate sharing levels of care
RAE/CCS Coordination RAE to Crisis System connections Prioritize referrals Collaboration Future Needs: Member level information Integrated respite workgroup
Transition Strategies Expedited process ATU Shorter average lengths of stay Discharge coordination Family involvement Residential Cross-systems Discharge coordination CSU By referral
Region 5/CCS Mobile Response Team Next Barriers Steps Denver Health PES • Access to • Explore EPIC chat • Co-located COA information care manager • Mobile Crisis Team
Region 3/CCS Mobile Response Team Next Barriers Steps SAFY Mobile Crisis • Access to • Opportunities information
Network & ASOs • CSS Providers are contracted with COA to deliver BH services • For COA, holds regular meetings with the Crisis ASO in our regions: • Discuss any concerns • Keep each other informed about any new/vital information • Problem solve if there are questions or issues that arise • Regular meetings and consistent, open communication are crucial to these relationships • Continued collaboration is key to continued success in the future
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