2020 Service Implementation Plan Citizens Oversight Panel 11/21/2019
Agenda • Service Implementation Plan (SIP) Overview • 2019 Ridership Trends • 2020 Service Planning 2
Service Implementation Plan Process Annual process for managing service changes • Approves major service changes for 2020 • Service performance and quality monitoring • Opportunity to incorporate public input in service proposals • Title VI service equity analysis • Designed with partner agency input Sept-Oct September October November March & Sept 2020 Introduce Gather Propose Refine Implement Proposed Public for Board Proposals & Monitor Changes Input Adoption 3
Service Planning Priorities Optimizing the system for customers Monitor Ensure Service Quality Service Equity Improve Coordinate Productivity with Partners Build Incorporate Ridership Customer Input 4
Annual Ridership 2018-2025 • 2021-2024 new Link extensions 110 18.2% 100 open 15.4% 90 13.3% 80 • ST Express ridership declines due to 21.0% 70 congestion and some replacement 60 8.2% 6.4% 0.6% 50 by Link & BRT 40 30 20 10 0 2018 2019 2020 2021 2022 2023 2024 2025 5
2019 Ridership by Mode Average Weekday Boardings and Annual Boardings Tacoma Link ST Express 18.5 18.4 18.2 0.97 0.94 0.89 17.4 0.89 61,613 2,630 +4.2% -4.5% 2016 2017 2018 2019 E 2016 2017 2018 2019 E Link Sounder 25.5 4.6 24.5 23.0 4.6 19.1 4.4 17,940 80,902 4.3 +0.7% -0.4% 2016 2017 2018 2019 E 2016 2017 2018 2019 E
For more detail: corridor & route profiles CORRIDOR MAPS CORRIDOR ROUTE MAP AND TRIP LOAD CHARTS STATISTICS RIDERSHIP STATISTICS 7
Overview of Major Service Changes Proposed Major Service Changes Introduced at September REO Combine Routes Eliminate Routes 540/541 and use resources to 540/541 into Route 544 create new Route 544 (Overlake-S Kirkland-SLU) Route 566: Stop Discontinue stops at Kennydale and Newport Hills to Elimination improve reliability for a majority of riders Route 577: Weekend Extend weekend service to operate between Seattle Service to Auburn and Auburn via Federal Way 8
Combine Routes 540/541 to create Route 544 Coordinated planning delivers improved service • Delivers new service to South Lake Union • Supports the restructure of KCM Route 255 as part of the North Eastside Mobility Project (NEMP) • NEMP outreach in May- November 2018 indicated 75% support for new Route 544 9
Route 566 Stop Discontinuation Simplify Service Pattern • Complex - stops currently served in reverse peak direction only • Low ridership - only 16 boardings (1% of route) at two stops • Reliability – Change allows for more HOV lane usage and in better reliability for all trips • Access Maintained - Stops still served by Route 560 offering alternative for 16 current riders 10
Route 577/578 Weekend Service Improve Auburn Service • Service to Auburn improve to every 30 minutes on weekends • Existing service levels between Federal Way and Seattle remain • Improves reliability 11
Summary of Public Input Sept-Oct 2019 700 riders reached in-person, 377 completed survey Proposed Change Comments How will this change your commute? Combine 2.8 101 Routes 540/541 into Route 544 Worse Neutral Better 3.8 Route 566 Stop 25 Elimination Worse Neutral Better 3.6 Route 577 Weekend 38 Service to Auburn Worse Neutral Better 12
Responding to Customer Input New data confirms growing ridership • 32% ridership growth on Routes 541/542 since NEMP planning completed • Crowding now likely between Overlake - UW if Route 541 fully eliminated • In peak of rush hour, remaining Route 542 trips would likely exceed load standards • Recommend adjustments to initial proposal 13
Refined Proposed 2020 Major Service Changes SR 520 Restructure Route 540: Eliminate and shift resources to new Route 544 Route Elimination (unchanged from Sept REO) Route 541: Updated: Eliminate a majority of trips, shift resources to Eliminate Trips new Route 544. Temporarily retain up-to ten one-way trips. Route 544: New Overlake-South Kirkland-South Lake Union service New Route every 15-min during rush hours (unchanged from Sept REO) Other Changes Route 566: Discontinue stops at Kennydale and Newport Hills to Stop Elimination improve reliability (unchanged from Sept REO) Route 577: To Extend weekend service to operate between Seattle and Auburn Weekends Auburn via Federal Way (unchanged from Sept REO) 14
Thank you. soundtransit.org
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