2013 Survey Findings Responses from 46 State Associations 11% 11% - PowerPoint PPT Presentation

2013 Survey Findings Responses from 46 State Associations

11% 11% 34% 23% 17% 55% 17% 32% < 21% 21 to 40% < 21% 21 to 40% 41 to 60% > 60% 41 to 60% > 60% Dues Revenue as a % of an Insurance Program Revenue as Association’s Budget a % of an Association’s Budget 2

80% 74% Yes No 70% 60% 55% 52% 48% 50% 45% 40% 26% 30% 20% 10% 0% Staff Dedicated to Non- Field Staff Promoting Existing Staff Capacity for Dues Programs Non-Dues Programs New Non-Dues Programs 3

 Deferred Compensation Program (77%)  National Purchasing Cooperative (71%)  Workers’ Compensation Group Pool (63%)  Property & Casualty Insurance (52%)  Other Insurance Programs (50%)  Royalty/Incentive Partnership Programs (46%)  Meeting and Event Planning Services (46%) Credit Card Programs (10%)  4

 71% of Respondents indicated they had other unique non-dues revenue generating programs ◦ Consulting Services/IT-tech, Software Services ◦ Business Partnerships ◦ Communications/PR for Counties ◦ Cash Management/Investment/Collection Services ◦ Bid/Purchasing/Energy, Fuel Procurement ◦ Real Estate Rental Income 5

100% Yes No 89% 86% 90% 84% 80% 70% 60% 50% 40% 30% 16% 20% 14% 11% 10% 0% Laws Precluding State Mandatory Bidding Members Eligible to Association Non-Dues Requirments Purchase From State Programs Contracts 7

 Respond to a County Request (77%)  Implement a Program offered by NACo (68%)  Unsolicited Proposal from Supplier/Vendor (43%)  Respond to a Membership Survey (45%)  Replicate a Program of another Association (36%) 74% of survey respondents indicated they do NOT respond to RFPs 9

 Board of Directors (70%)  Enterprise Committee (6%)  Staff (6%)  Other (17%) – combination of the above 10

 Reference Checks (76%)  Advisory Committee Review (66%)  Audit/Financial Review (33%)  Trial-run as a Pilot (28%)  On-site Inspections/Audit (22%) 11

 Revenues support the hiring & retention of association staff  Collective buying power results in: ◦ Lowers costs for products & services ◦ Supports the development of “custom built” services and programs for members ◦ Streamlines bidding resulting in reduced administrative time and costs for members purchasing goods and services 13

 Outreach  Evaluation  Membership Feedback  Partnerships 14

 Educate members about programs  Visits members  Report annual savings  Market to county staff, not just elected members 15

 Monitor use of the program  Ensure members are receiving value (savings) from the program  Identify changing needs of members  Adapt & market program as needed 16

 Successful programs are created in response member needs  Not always about revenue, programs provide a “touch point” or provide a vital service a member can’t live without 17

 Not about selling services – partners should be seen as an extension of the association by being:  Responsive;  Creditable;  Long-term (not the quick sale); and  More efficient & economical than securing services individually 18

Management & Consulting Services  Management of Federal Juvenile Justice Funds  Association prepares state grant applications, allocates sub-grants, manages funds  Law Enforcement Special Operations Reimbursement  Risk pool used to leverage federal justice assistance grants  Traffic Safety Resource Officer Training  Agreement with state DOT to fund association training staff 19

Financial & Legal Services  Debt Set-off  Catastrophic legal expense relief, prepaid legal services, and capital crimes defense fund programs 20

 Cost Savings Programs (78%)  Partnerships with other state associations (52%)  Providing value-added services (52%)  Retirement, health, IT, procurement, financial services (43%)  County leadership (33%) 21

Are members interested in association- sponsored or endorsed programs that offer non-dues revenue opportunities? 19% Yes No 81% 23