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Per 10-02-2020 Users: 32,301 Reviews: 3,954 2
Content 1. About Recruitment Advisor 2. About Fair Recruitment 3. Outreach to migrant workers and review collection 4. About the Recruitment Advisor Questionnaire 3
1. About Recruitment Advisor What is the goal? What is it? For whom? How does it work? Which countries are covered? 4
Goal ➢ Promote fair recruitment ➢ Ensure safe migration for migrant workers ➢ Reduce vulnerability to forced labor 5
What is it? (1/2) • Online website designed as a worker-to-worker platform where migrant workers can seek information about the recruitment experience of other migrant workers and where they can seek help and information Private Employment Agencies Prospective migrant workers Current migrant 6 workers and returnees
What is it? (2/2) It provides: 1. Accurate information on law & policies 2. Reviews by migrant workers on the practices of the agency used 3. Link to a complaints mechanism To be added on Version 2: Join Union button 7
Who should use it and for what purpose? ➢ For prospective migrant workers ✓ to make informed decisions ➢ For current migrant workers ✓ to receive information about their country of destination ✓ to review their labour recruiters ✓ to report a violation or complaint and/or seek redress ➢ For returnee migrant workers ✓ to review their labour recruiters ✓ to report a violation or complaint and/or seek redress ➢ For employers ✓ To know with which agencies to partner and which to avoid ➢ For governments ✓ To monitor recruitment practice of recruitment agencies ➢ For unions ✓ To inform about workers’ rights and as organising tool ✓ To monitor operation of recruitment agencies and as source of web-based evidence for advocacy 8
Countries covered 3 countries of origin 2 new countries of origin • Nepal • Sri Lanka • Philippines • Kenya • Indonesia 7 countries of destination 6 new countries of destination • • • • • Hong Kong Singapore Bahrain Jordan • • • • Malaysia South Oman United Arab • • Qatar Korea Lebanon Emirates • • • Saudi Taiwan Kuwait Arabia Countries in Europe ? Germany - Workshop by DGB & Arbeitundleben hosted by Labor Ministry in Berlin 21st Feb 9
How does it work? • Depends on the situation of the user (-> see «What is it?», p. 6) 4 (Four) scenarios: 1. Prospective migrant worker wants to receive information on countries of destination and recruitment agencies 2. Prospective migrant worker who is still in the origin country and has used the services of an agency but failed to work abroad due to different reasons wants to submit a review of her agency and submit a complaint 3. Migrant worker currently in country of destination wants to submit a review of her agency and submit a complaint 4. Return migrant worker wants to submit a review of her agency and submit a complaint 10
Scenario 1 Manish is from Nepal and wants Based on this information Manish On RECRUITMENT ADVISOR to go to Saudi Arabia to work as can make an informed descision Manish can learn about: a construction worker to earn about what will expect him in • money for his family. But he Saudi Arabia and what agency to National legislation in Nepal & knows little about Saudi Arabia chose in Nepal Saudi Arabia • and how to get there Common Problems with the recruitment of workers to Nepal & Saudi Arabia And receive tips for his recruitment journey Also, Manish can find recruitment agencies in Nepal that send workers to Saudi Arabia and see what experiences other Nepalese workers had with those agencies 11
Scenario 2 Nurul from Indonesia wants to go to Based on the review submitted by On RECRUITMENT ADVISOR Malaysia for work and has engaged Nurul, other Indonesian workers Nurul can: the services of a recruitment will scrutinise the services of this agency. She has paid the agency agency to ensure that they do not 1. Submit a review of the already a fee amounting to one experience a similar situation. agency that she has used. month of her prospective salary. A This will help other workers few days before she is supposed to After the intervention by a local who want to use this agency leave the agency tells her that her union and/or NGO in Indonesia to make an informed decision position is no longer available and Nurul is paid back the fee she had she can reapply in a few months advanced to the agency. 2. File a complaint about her agency for charging her fees without delivering the promised services Her complaint will be coordinated by Migrant Forum Asia who will contact unions & local NGOs in Indonesia to assist Nurul 12
Scenario 3 Maria is from the Philippines and On RECRUITMENT ADVISOR Based on the review submitted by has gone to Hong Kong SAR 6 Maria can Maria, other workers are deterred months ago to work as a from using her agency and being domestic worker. She is unhappy overcharged. 1. Submit a review of the about her recruitment agency agency that she has used. because they charged her 3 Also, Maria receives a refund of This will help other workers months of her salary for their the fees she had paid above the who want to go to Hong Kong services. She wants to submit a legal limit due to the intervention SAR to make an informed review of the agency to warn of a local trade union in Hong decision other workers against their Kong practice 2. File a complaint about her agency charging her excessive recruitment fees. Her complaint will be coordinated by Migrant Forum Asia who will contact unions & local NGOs in Hong Kong to assist Maria 13
Scenario 4 Based on the review submitted by Adamu, Adamu is from Kenya and has On RECRUITMENT ADVISOR other workers will know first-hand experience recently returned from working in Adamu can: in more details from using his agency. Qatar as a cook. He wants to submit a review of the agency he 1. Submit a review of the Also, Adamu receives assistance for his has used so that other Kenyan agency that he has used. This complaints due to the intervention of a local workers planning to go to Qatar will help other workers who trade union in Kenya. Adamu can also join the are better informed about the want to go to Hong Kong SAR union for better protection in his future conditions of work and their to make an informed decision employment abroad or in the country rights Desite some negative experiences in Qatar, 2. File a complaint on Adamu wants to work abroad again the near RECRUITMENT ADVISOR future. This time, he will however use about his agency RECRUITMENT ADVISOR to select an agency that is trustworthy and reliable His complaint will be coordinated by Migrant Forum Asia who will contact unions and/or local NGOs in Kenya to assist Adamu 14
2. About Fair Recruitment What is it? What are the ILO Fair Recruitment Principles? What is the role of trade unions in promoting and monitoring Fair Recruitment? 15
What is Fair Recruitment? • There is no agreed definition but the key is «fair» - fair towards workers • Generally: recruitment that respects the law and human rights and is in line with international labour standards • Fair recruitment refers to: • all workers, whether migrant workers or national workers • all types of recruitment, whether directly by the employer through intermediaries or through temporary work agencies • recruitment within or across national borders 16
Fair Recruitment Principles • The International Labour Organisation has agreed in 2016 on the General Principles and Operational Guidelines for Fair Recruitment to inform the work of the ILO, other organisations, national legislatures and social partners on promoting and ensuring fair recruitment • 13 General Principles based on International Labour Standards • Operational Guidelines addressing responsibilities of specific actors in the recruitment process • The ILO has also recently agreed on a Definition of Recruitment Fees and Related Costs recognising the principle that workers shall not be charged directly or indirectly, in whole or in part, any fees or related costs for their recruitment => Both documents should be read together 17
Fair Recruitment Principles (selection) • Workers should not have to pay recruitment fees or related costs • Workers should not be deceived or coerced to agree to the terms and conditions of employment • Workers should be clearly informed about living and work conditions in their new country and the terms and conditions of their employment should be specified in an appropriate, verifiable and easily understandable manner 18
Fair Recruitment Principles (selection) • Workers should be free to move within the country or leave the country and should be free to terminate their employment • Workers should have access to free or affordable dispute resolution mechanisms and remedies in case of abuse 19
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