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Legislation: HB 1786 • Parent taught driver education transfer from DPS to TDLR • Driver and traffic safety education transfer from TEA to TDLR • Signed into law June 19, 2015 • TDLR met with TEA directors June 23, 2015 • TDLR met with DPS June 25, 2015 • TDLR perform onsite evaluation July 13-31, 2015 • Transfer parent taught packet orders July 31, 2015 • TDLR began the DES program Sept 1, 2015 • Advisory Committee appointed Oct 14, 2015 • Advisory Committee first meeting Nov 19, 2015 • TDLR has held 9 committee meetings and 1 summit for DES 2
85 th • These legislative changes to Driver Education and Safety will Legislative impact curriculum, procedures or other standards. Changes SB30 SB1051 HB1372 SB848/HB912 Community Safety Act Deaf/Hard of Hearing Child Safety Seat Electronic Issuance Allows for the electronic The CSA creates TDLR is tasked with the Curriculum must issuance of driving curriculum/training creation of a Deaf/Hard include information safety certificates. Also to be taught to of hearing driver relating to the proper allows a parent to drivers and police course creation in use of child passenger designate an instructor alike – standardizing American Sign safety seat systems in for parent taught driver methods for proper Language (ASL). driver education and education. behavior during driving safety courses. Rules adopted by TDLR police interaction. to include an ASL Rules adopted and POI course for Texas Rules adopted by TDLR are being updated to Rules adopted by TDLR to to include the training students. allow electronic issuance. include this in the DES curriculum. TDLR will create the information. nation’s first driver The Video concurrently 3 is being created. education course in ASL
Changes Removed statement of assurances Allow TOR to stamp records Created “what to expect for Removed notary requirements on inspections” document applications Instructor no longer required to Online certificate purchasing send in app to CP then CP to TDLR Continuing Education FAQs for DE/DS IDC courses no longer need to notify instructors added TDLR of class dates Established a transfer policy for out-of- Renewal notices now sent to instructors state and in-state transfers 4
Changes DES Search tool on website has been Created a Driver Training and Traffic Safety updated Advisory Board Committee Created a Driver Education School Revised the Parent Taught Program Guide checklist and removed the Affidavit for DPS Streamlined rules and removed over Created online purchasing for the Parent 10,000 words Taught Program Guide Created FAQ’s for the Parent Taught Background checks for instructors Program Created a customer service team Lower surety bond to $10,000 specifically for the DES industry 5
School Inspections TDLR began school inspections in July 2017 and has completed 341 inspections as of March 28, 2018.
Driver Training Stats: 9-1-15 thru 3-28-18 Schools Licensed New Instructors Licensed 343 New 911 Renewals 1,547 Renewals 3,209 New Renewals Total number of curriculum reviewed and New Renewals approved = 73 7
Driver Training Stats: 9-1-15 thru 3-28-18 Cases Opened 243 Cases Closed 178 Disciplinary Actions 26 8
Driver Training Stats: 9-1-15 thru 3-1-18 Customer Service Contact Methods • Phone 13,870 • Email • Social Media • Phone call back feature 57,893 Phone calls Emails answered 9
Parent Taught Stats: 9-1-16 thru 3-28-18 Total Orders Processed Packets Mailed 228,214 36,569 Avg. process time Online Orders (ordered via USPS) 202,514 3 Business Days Avg. process time Packets Emailed (ordered online) 191,645 1 Business Day 10
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